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Justin Shin

Justin Shin

Flight Attendant

Followers of Justin Shin42 followers
location of Justin ShinKöln, Nordrhein-Westfalen, Deutschland

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  • Timeline

  • About me

    Data Scientist | Data Analysis | Data Visualisation | Data Managing | Data Collection | Cloud Computing | A/B Testing | Machine Learning | Recommender System | Team Player | Leadership | Communication | Problem Solving |

  • Education

    • Holmes Institute, Australia

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      Diploma of Education Hospitality Administration/Management

      Effective communication: ・ clear and effective communication Customer service: ・ providing excellent customer service and exceeding customer expectations.Leadership and management: ・ leading and managing teams effectively, delegating tasks, motivating staff, and handling conflicts.Food & beverage management: ・ operations, menu planning, inventory management, and cost control.Sales and marketing: ・ create effective marketing strategies and… Mehr anzeigen Effective communication: ・ clear and effective communication Customer service: ・ providing excellent customer service and exceeding customer expectations.Leadership and management: ・ leading and managing teams effectively, delegating tasks, motivating staff, and handling conflicts.Food & beverage management: ・ operations, menu planning, inventory management, and cost control.Sales and marketing: ・ create effective marketing strategies and promotions.Financial management: ・ managing budgets, analysing financial statements and making business decisions.Problem-solving: ・ identifying, analysing and solving problems in a variety of situations.Cultural awareness: ・ communicating, working and understanding cultural differences customs and colleagues. Weniger anzeigen

    • WBS CODING SCHOOL

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      Data Science

      Data Analysis (Python):・ Pandas・ NumPyData Visualization:・ Matplotlib (Python)・ Seaborn (Python)・ TableauData Managing (SQL):・ MySQLData collection (Python):・ Bautifulsoup ・ Web scraping・ API call Cloud Computing and Automation (AWS):・ RDS ・ Lambda ・ CloudwatchA/B Testing:・ Statistic ・ Hypothesis testing・ Chi-square testing Unsupervised Machine Learning: ・ K-Means… Mehr anzeigen Data Analysis (Python):・ Pandas・ NumPyData Visualization:・ Matplotlib (Python)・ Seaborn (Python)・ TableauData Managing (SQL):・ MySQLData collection (Python):・ Bautifulsoup ・ Web scraping・ API call Cloud Computing and Automation (AWS):・ RDS ・ Lambda ・ CloudwatchA/B Testing:・ Statistic ・ Hypothesis testing・ Chi-square testing Unsupervised Machine Learning: ・ K-Means clusteringSupervised Machine Learning:・ Scikit- Learn Recommender Systems:・ Pearson's correlation・ Cosine similarity Weniger anzeigen

  • Experience

    • TIGER AIRWAYS AUSTRALIA PTY LIMITED

      Jan 2012 - Jan 2016
      Flight Attendant

      Inflight Service:・ food and beverage service・ handle any special requests or dietary restrictionsCustomer Service:・ address any passenger needs or concerns, and handle any conflicts or emergencies・ think outside of the box Safe & Secure:・ conduct pre-flight checks・ verifying emergency equipment and supplies・ safety briefing to passengers and ensuring they are aware of emergency procedures・ manage any medical situations・ first aidsAwareness: ・ before/during/after the flight to ensure compliance with safety regulations and to ensure the comfort of passengersUpdating:・ attend required training and meetings to maintain knowledge of safety procedures Weniger anzeigen

    • Etihad

      Feb 2016 - Jun 2018
      Flight Attendant

      Provide in-flight service: ・ food and beverage service・ create a comfortable and enjoyable atmosphere on board Managing complaints & issues: ・ in a professional and efficient manner, with a focus on resolving the issue and maintaining a positive customer experienceSafe & Secure: ・ following all safety procedures and guidelines, and responding quickly to any emergency situations・ First Aids Team-Work:・ collaborate with other cabin crew members to provide a seamless and exceptional inflight serviceUpdating:・ attend training sessions and meetings as required to maintain the knowledge and skills necessary to perform the role effectively Weniger anzeigen

    • UNIQLO

      Sept 2021 - Sept 2022
      Retail Salesworker

      Customer service:・ engaging with customers in a friendly and professional mannerRecommendation:・ knowledge of products and providing product recommendations to customers Organization: ・ cleanness, restocking merchandise, arranging displays, and maintaining storeSales:・ meet or exceed daily sales goals and contribute to the overall success of the storeInventory management: ・ including receiving and processing new merchandise and conducting regular stock checks Weniger anzeigen

  • Licenses & Certifications