Jessica Yang

Experience

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  Huntsman ICI Polyurethanes (China) Ltd.

  Sept 2000 - Aug 2007

  a.Sales demand management and forecasting (APAC Region)-Monthly collects and consolidates sales and shipment forecasts and ensure accurate data input into the LTF -Communicates sales demand and shipment forecasts among commercial staff in APAC, production planner and S&OP team in Europe and USA, etc.b.Planning and inventory management for local MDI plant-Works with regional S&OP manager on monthly high level S&OP planning (product line view)-Monthly detailed level S&OP planning (product view) and ensure material supply through intensive communication with production planners-Assists Regional S&OP Manager in inventory management (safety stock, SLOB etc.) to achieve regional KPIs c.APAC S&OP sourcing-Be the focal point to allocate products and adjust shipment in case of tight allocation within APAC-Be the focal point for S&OP updates within APAC team and act as trouble shooter-Be the focal point of co-manufacturer, tolling and swap dealsd.S&OP reports and Analysis-Monthly shipment and sales forecast accuracy report-APAC supply and demand report for monthly global S&OP review-Monthly APAC Supply Chain KPI Reporte.Support Sarbanes Oxley (SOX) project, e.g. initial SC order process flowchart and narratives, etc.f. SAP SD/MM key user Show less An integrated role for both customer service and delivery (out-bound) solution.Main Responsibilities:a. Enhances customer satisfaction through continuous improvement in supply chain capability in the following areas: Ensures Minhang and Waigaoqiao’s (two legal entities) orders are well processed to satisfy internal and external customers by intensive communication (among commercial staff, production planner, Hong Kong office, logistics vendors, Waigaoqiao’s agent). Leads Supply Chain Reps to resolve problems in order process/procedure to ensure effectiveness and efficiency of team operation. Quality Assurance Database (QAD) management, including customer complaints investigation and follow up.  Involves in logistics agency selection process and assist logistics team to monitor the hauliers’ service Annual customer satisfaction surveyb. Regular Supply Chain (CS) performance reports, such as Sales result updating Supply chain (CS) performance tracking vs. KPI, gap analysis and improvement plan implementation Gives suggestion and advice on SC daily operation and service performancec. ISO9000 Project team member  Initials ISO9000 SC quality procedures and working instructions ISO audit intervieweed. SOX Project team member Initials SC order process flowchart and narratives Work with Finance/other departments to streamline the order processing and avoid conflicts to meet overall SOX requirementse. SAP Project team member and act as key users in SD functionf. Customer management through customer classification, e.g. lead-time management, credit management customer information management, and etc. g. Key customer relationship maintenance Show less a. Customer Service (import orders) Transact and fulfill customer orders (order placement, L/C handling, shipment scheduling, contracts, etc.); Customer complaint management and provide timely feedback; Monitor order process status and act as the coordinator among HK office, US CS department and customers. b. S & OP Support Sales team six-month rolling forecast consolidation and analysis; Working with sales, SC together and adjust forecast to meet customers’ requirements; Forecast accuracy management;c. Support to Commercial Monthly and weekly sales report and analysis for Commercial Department; TS Raw materials purchasing, etc. Show less

  • Regional S&OP Specialist

    Sept 2005 - Aug 2007

  • Senior Supply Chain Specialist (CS function)

    Apr 2002 - Aug 2005

  • Commercial Assistant

    Sept 2000 - Apr 2002
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  DuPont Performance Coatings

  Sept 2007 - Mar 2012

  Report to Plant Manager & China Supply Chain Manager, 7 subordinatesa.Production Planning and Raw Material Planning-Leads short-term production plan execution done by the entire team to meet market demand-Develops mid-term (1 to 16 weeks, MPS process) and mid-term (24 months, DIBM process) supply plan to enhance stable production, considering capacity/staffing utilization, in order to maintain and further improve customer service level, minimize PFC, optimize working capital and deliver plant PO-Manages key materials & responsible for all related material planning to meet production requirement & inventory target-Works with sourcing to optimize RM cost, maximize flexibility and manager supply risk-Identifies and highlights capacity gaps between plant capacity and market demand so that early action can be taken to address the situation-Monitor overall inventory level, while implements and further improves IE control plan to minimize IE-Lead new product launch process at siteb.AP Distribution Requirement Planning-Leads regional distribution requirement planning to continuously improve order fulfillment performance and customer service level-Determines the SKU inventory levels, locations, and safety stocks by customer/warehouse to, support the desired level of customer service while maintaining cost effective levels of inventory-Leads the execution of SKU phase in/phase out plans collaboratively with customers/sales & marketing.-Accountable for shipment metrics, working with demand planning team and logistics team to ensure on-time deliveries within AP region.-Owns plant planning KPIs and regional KPIs in dashboard and lead planning team for continuous improvement Show less Report to DPCS Planning Leader and AP Supply Chain Manager, 2 subordinatesa. AP Distribution Requirement Planning-Leads regional distribution requirement planning to continuously improve order fulfillment performance and customer service level-Determines the SKU inventory levels, locations, and safety stocks by customer/warehouse to, support the desired level of customer service while maintaining cost effective levels of inventory-Leads the execution of SKU phase in/phase out plans collaboratively with customers/sales & marketing.-Accountable for shipment metrics, working with demand planning team and logistics team to ensure on-time deliveries within AP region.-Owns regional KPIs in dashboardb. Support to site production planning-Works with demand planning team for forecast accuracy improvement-Closely monitors inventory availability to minimize stock-out and stock-low-Works together with production scheduler to draft detailed weekly production plan by recommending production priorities, prioritizing urgent orders, etc. Show less  Conducts weekly DRP proposals to responsible countries for shipment booking, follow up shipment arrival status Maintains master data for the distribution/deployment network Executes the timely release of STOs, tracking and handling back-orders Executes the SKU phase in/phase out plans collaboratively with demand planning team Analyzes customer SKU order demand patterns, collaborate with the marketing/product manager, demand planners to validate the forecast of demand by customer/warehouse for each SKU. Show less

  • Site Planning Leader

    Mar 2011 - Mar 2012

  • Regional DRP Leader

    Sept 2010 - Feb 2011

  • Regional DRP Planner

    Sept 2007 - Aug 2010
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  DuPont China Holdings

  Apr 2012 - Dec 2012

  China Low Bake Supply Chain Leader

  Report to Greater China Supply Chain Manager, 3 subordinatesa.Strategic Planning & Execution-Develops, integrates and executes supply chain strategy and plan in support of the business and functional strategies/COTs, and meet customer needs through integrated processes, systems and use of technology-Establishes supply chain performance targets and evaluates actual performance in support of business and functional strategies.-Identifies the appropriate models necessary for supply chain optimization and recommend actions to the Business team.b.Product Supply-Manage finished goods distribution and inventory plans.-With the Demand Manager, define and communicate order acceptance and handling policies that balance customer requirements with supply chain capabilities-Integral leader in the DIBM process. Leads the appropriate portions of the monthly Supply Review.-Develops and maintains policies and procedures for safety stock, lead time, MTO / MTS strategies, schedule changes and appropriate approvals.-Meet customer delivery requirements within policies / procedures and compliance with regulatory and export control.c.Cross-functional Communications-Leads integration and cross functional communication of the supply chain plans. Key interfaces include: Business Leadership, Sourcing, Logistics, Manufacturing, Sales & Marketing/Demand, Customer Service, Product, etc.-Leads inter-company supply communications in China, to get a smooth and stable supply for both raw materials and finished goodsd.Logistics Operations-Monitor overall performance of external warehouse, logistics forwarder, ensure proper cost and service level-Work with Corporate S&L team, supply planners, for improving service level of warehouse management, import and export activities, e.Financial Impact of Operations-Forecasts, analyzes and develops improvement plans for Fixed and Variable Finished Product Distribution Expense (FPDE) and Financial Inventory Days Supply (IDS) Show less

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  GCP Applied Technologies

  Mar 2013 - Mar 2018

  Report to AP Operations Director, 4 subordinates: one in China, two in Singapore, one in Australiaa. Lead planning process in Asia Pacific, to support annual and quarterly revenue, cost and cash flow objectives. - Partner with AP Business Directors and Operations Leaders to ensure linkage between supply plan and detailed production schedule- Provide clear summary of high level risks and opportunities to Business Directors and business leadership for subsequent action planning- Run the monthly demand and supply planning process to ensure alignment and a single set of numbers linking demand, supply and financial commitments- Ensure smooth RM/trading goods supply. Increase visibility on InterCo PO supply and capture Supply Chain Pre-buy actions to ensure they are accounted for in Supply Planning process- Take full ownership and accountability of SlowEx process for AP. Focus on identifying, setting and following up on actions and setting the quarterly reservesb. Accountable for delivering agreed upon inventory and DOH targets in the region- Partner with procurement leaders in the region to ensure process and metrics in place to improve control of raws and packaging- Partner with Demand/Product Manager in the region to ensure that actions are in place to establish Finished Goods target levels and that appropriate business rules are in place c. Drive improvements to the overall S&OP process while fully aligned with Global through identification and adoption of new tools and processes- Partner with IT to build business case for investments in software to simplify and improve the business results from the planning process - Identify clear Performance Metrics and Roles & Responsibilities and deliver for the region with regards to Supply Chain Reliability (On-time shipment%), Supply Chain Responsiveness (Orders Fulfillment Cycle Time), Forecast accuracy, – in addition to Cost (COGS, Leakages), and Cash (Inventory, Cash-to-Cash cycle time) Show less Report to Global S&OP Manager (based in Europe)a. Align with Global Sales & Operations Leader SBM to lead & support annual and quarterly revenue, cost and cash flow objectives for China and North Asia (NA) region- Run monthly Pre-S&OP process in the region to support/ validate inputs for Global Sales & Operations Leaders- Own demand planning process and ensure linkage between demand volumes and supply plans- Partner with Business and Operations in the region to ensure the linkage between Demand and Supply consistent and visible to Global- Ensure the integration within Supply Chain in the region (Direct Materials, Logistics) function well along with Business & Operations linkage- Partner with Area General Managers and Operations Leaders to ensure linkage between supply plan and detailed production schedule -Establish and track relevant compliance and accuracy metrics for continuous improvement of process- Provide clear summary of high level risks and opportunities to GM and business leadership for subsequent action planningb. Work closely with cross function leaders on common/standard process around S&OP/Supply Chain, while align the S&OP process with the Direct Material Purchasing and Logistics team towards Supply Chain Excellence in the region Show less

  • AP Planning Manager

    Jun 2016 - Mar 2018

  • S&OP Leader, SBM, Asia Pacific

    Mar 2013 - Jun 2016
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  陶氏化学

  Sept 2018 - now

  AP Planning Leader (BSCP), Elastomers, P&SP