David Hawton

Experience

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  Montague Burton Limited (Burtons)

  Jul 1971 - Oct 1973

  Junior salesman

  General sales of all mens wear both off the hanger and made to measure

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  Weston Hart

  Oct 1973 - Jul 1976

  Relief manager

  TV, Radio, HiFi. Started as a saleman, worked up to assistant manager and relief manager. General sales of products. Had to give home demonstrations and have sound knowledge of the equipment. Did home demonstrations. Did very basic TV repairs. Window displays, book keeping, Hire purchase. Liaise with other branches. Unfortunately, after being taken over by another company, Weston Hart fell into liquidation.

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  H Samuel Limited (Jewellers)

  Aug 1976 - Sept 1977

  Head of three departments

  Started as a salesman, worked up to head of department, then head of three departments.. Sales of jewellery, clocks, watches, silver wear etc. Window displays.

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  Securicor

  Sept 1977 - Feb 1980

  Security Officer

  Static guard. Also worked on cash-in-transit (CIT). Main entrance security, security reception. Patroling the headquarters of a welll known computer company. Liasing with the computer companies own European security personnel as required. Also helped to guard a hospital under construction. Company lost a large contract so i was made redundant.

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  Various companies

  Mar 1980 - Oct 1983

  Postal Clerk

  Fill-in job (full time) Sorting and distributing the post and records retention in the headquarters of a well known computer company head office. Also did photocopying and basic photo copier repairs as a "call key operator". Also worked in Records Retention. I worked for IBM (UK) Ltd for some time, before the postiion was outsourced over a period of time between two agencies - but i remained in position including acting as a temporary supervisor.

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  Bridgewater Ltd (Jewellers)

  Apr 1984 - Nov 1984

  Manager

  Branch Manager dealing with the day to day running of the branch, including book keeping, recruitment and selection, purchasing stock (in London), selling stock items to customers, buying scrap gold and selling it in London, window displays, customer service.

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  J Weir & Son (Jewellers)

  Jun 1985 - Mar 1987

  Manager

  Manager of a retail jewellers dealing with all the day to day running, including book keeping, recruitment and selection, management of staff, ordering stock, selling stock items to customers, window displays, customer service. My branch came top in the entire country for the sale on one specific product that had done a UK-wide promotion. Unfortunately the company was taken over, i left just prior to being made redundant.

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  Centre Security Services (retail) Ltd

  Apr 1987 - Sept 1987

  Security officer

  I was a uniformed security officer working in a large supermarket - Fine Fare, that later changed over to Gateway. I patrolled the shop floor when the store was open; i offered security when tills were collected or money was transferred to different places within the premises; I dealt with goods inwards and also overseeing rubbish disposal (deterrant to items going out the back door).

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  Whitelink (UK) Ltd

  Jun 1988 - Sept 1988

  Clerical Officer

  I worked here during the summer periods whilst i was taking further and higher education. Other dates i worked here are June to September 1989; June to September 1990 and June to September 1991. The company sells ferry crossings across the Solent between Portsmouth and Ryde, Isle of Wight. It also sells tourist coach tours of the island in conjunction with the islands tourist board. Originally i was based at Clarence Pier - an office that was only open during the summer, where i ran the office myself. Whilst there, i broke all records for ticket sales from the pier for coach tours around teh Isle of Wight. Unfortunately the office had to close, so i had to move to a permanent office at Portsmouth Harbour. Show less

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  St Clements Nursing Home

  Oct 1991 - Aug 1992

  Care officer

  Offering full care including dressing, washing, toileting, outings

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  London Borough of Hounslow

  Nov 1993 - Aug 2013

  On-street enforcement including issuing Penalty Charge Notices (PCN’s) . Office based-checking CEO quality of work, running reports (originally using Civica, now Si-Dem) and analyzing for management, KPI's. Writing reports. Daily paperwork, service spreadsheets, performance management. Dealing with daily phone calls from members of the public, various management, CEO's, outside agencies (including other Councils & police). Making daily beat allocations and monthly work rota. Arranged overtime as required. HHC downloading and troubleshooting. Capability, disciplinary, Management of absence, annual leave, PDA's, Customer service. Investigating and responding to complaints. Recruitment & selection. Induction. Training new staff to be CEO’s. Helped compile training package for new CEO’s. Team briefings. Authorizing removal and relocation of vehicles. Radio control. Liaising and arranging mobile CCTV enforcement. Authorizing payments for orders of stock / uniform etc. Writing risk assessments and reviewing, consulting with the relevant stake holders. Checking Controlled Parking Zones before coming live. Checking signage and ground markings to ensure compliance with Traffic Management Order (TMO) and the Traffic Signs Regulations and General Directions 2002 .Confirming special signage has approval from the Department of Transport. Site checks for a PCN appeals. Liaising with the permit team and the appeals team on behalf of members of the public or when queries have arisen. Liaising with the Traffic and Road Safety Team and other agencies / Sections as required. Assisted writing the Service plan and the Traffic and Parking Policy.Also dealt with Highway Law Enforcement items before this was moved to another Section – abandoned vehicles, overgrown vegetation, unlit skips and building materials on the public highway – this includes lighting items at night and serving notices as required. Show less

  • CEO-Supervisor Parking Enforcement

    May 1996 - Aug 2013

  • Parking Attendant Parking Enforcement

    Nov 1993 - Apr 1996
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  Serco

  Aug 2013 - Apr 2020

  CEO-Supervisor Parking Enforcement

  Office based supervising 36 CEO’s (Civil Enforcement Officers) and 2 SCEO’s (Senior Civil Enforcement Officers) in two teams (both sub-divided into two teams) enforcing under the Traffic management Act, 2004. Recruitment and retention. Recruiting, giving full training from scratch (only person authorized to do this) – I helped put this training together when “in-house”, induction (I wrote this), probation, PDR’s (PDA’s). Managing sickness absence at all levels except dismissal). Team briefings. Agreeing annual leave and unpaid leave per Company policy. Making daily beats and monthly rota. Arranging overtime as required to cover beats / sickness absence / special events. Checking quality of work and performance management against set KPI’s and Service standards and against colleagues. Disciplinary and Capability investigations and presentations to panel. Involved from management side regarding assaults against my Team by members of the public. Customer Service. Dealing with Members of the Public (MoP), Council employees, Councilor’s, MP’s, Managers, Director, other SERCO sections; other Council sections; other Council outsourced sections; other Councils and police by telephone and e-mail on a daily basis including liaising with them where necessary (for example regarding a new or targeted enforcement and to report defects). Investigating and dealing with complaints from members of the public, Management, Client, Councillor’s and MP’s. Using Si-Dem and TARANTO applications to make and run and analyze various reports for the Service and all levels of management and Client. Writing reports using Word and Excel. Completing daily paperwork and spread sheets. Writing risk assessments and reviewing. Radio control. Liaising and arranging mobile CCTV and ANPR enforcement. Authorizing the removal and relocation of vehicles. Purchasing goods and uniform items up to £1000 for the Section. Authorizing payments for orders of stock / uniform etc. Show less

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  N/a

  Apr 2020 - now

  Redundant - looking for an opportunity
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  London Borough of Hounslow

  Dec 2020 - now

  Contract Monitoring Field Officer