
Randy Garner
Master at Arms

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About me
General Operations Manager at Oakridge Properties & Owner of Garner Rental Refresh
Education

Pikes Peak Community College
2015 - 2022Associate of Arts (A.A.) Business Administration and Management, General Candidate• Courses: HR Management, Strategic Management, Business Law, Financial Management, Principles of Supervision, Customer Service, Principles of Marketing, Principles of Management.• Projects: "Interacting individuals with an altered mental state" training video.
Experience

US Navy
Apr 2008 - May 2009Master at Arms• Increased security office efficiency by implementing a new organizational system and improved daily operations.• Handled 150+ incidents, including 100+ drunk and disorderly cases, 50 victims, 12 serious crimes, and more than 500 calls.• Patrolled and secured the base in coordinate with the in-house Protective Security Detail team, providing security for high ranking officials and dignitaries.• Conducted general law enforcement duties on base, such as patrol stops, general dispatch calls, intoxicated individuals, and searches.• Worked with numerous units to maintain a safe environment: K-9, Special Gurka, PSD, NCIS, Engineering, Administrative, Admirals Staff, Marine SRT/Law Enforcement detachment, EOD personnel.• Completed USN Master-At-Arts training school, the equivalent to POST Academy and Basic Special Response Team training, as well as USN Bahrain Security Forces training, and multiple firearms qualifications (9mm, M4, M16, MK243, shotgun). Show less

HSS
Dec 2009 - Nov 2012Security Shift Supervisor• Independently managed daily security operations for the 350-bed, 1,000,000 square foot hospital and regional medical facility that occupies two city blocks and possess satellite sites throughout the metropolitan area.• Supervised up to 12 Daytime Shift employees at one time, as well as overseeing externally contracted security and local, state, and federal law enforcement agencies working within the hospital.• Created and implemented a multitude of security training programs to optimize the performance of officers.• Maintained and regularly evaluated the property’s electronic security systems and provided training to relevant staff on their operation, including 350 surveillance cameras, 800 readers/controlled doors, thousands of in-circulation RFIDs, security alarm and duress system, and a visitor management system.• Consulted on the improvement of the hospital’s security protocols and systems and conducted periodic threat assessments to verify the continued safety of all staff and patients.• Handled scheduling for the entire security team at St. Mary’s Hospital, up to 50 people at any given time.• Educated officers on the safe and proper use of Segway vehicles through a one-of-a-kind training program.• Organized, maintained, and reviewed employee files, schedules, training materials, reports, and other documents and verified that the department adhered to labor and budget constraints while managing departmental administrative duties.• Assisted with preparing for The Joint Commission certification, including readying the facility for all required inspections.• Safely and professionally served in a uniformed armed role. Show less

Lone Star Security & Safety Services
Jan 2013 - Mar 2014Over Night Supervisor/ Fleet Manager/ Field Supervisor• Served on the CEO’s special supervisor team, evaluating details of all company contracts and devising improvement strategies that encompassed training and process changes, system inefficiencies, and plans for boosting contract value and overall revenues.• Purchased, sold, maintained, documented, and outfitted all vehicles as the company’s fleet manager, as well as conducting in-depth purchase analyses to determine the best value fleet vehicles and save the company more than $20,000 in the first year through strategic buying.• Audited security operations of a large mine contract in the Rocky Mountains and consulted on practices to identify improvements that could enhance efficacy and boost client satisfaction.• Supported the company’s expansion into the Colorado Springs market by evaluating business potential, possible contracts, competition, and staffing viability in the area.• Independently oversaw all overnight security operations for the multi-million-dollar operation, guiding and managing up to 30 security officers and personnel at one time across various events and locations.• Delivered best-in-class security services, including foot and mobile patrols, ID checks, calmly handling intoxicated/agitated/aggressive individuals, providing secure client transport, and offering armed protective services for fixed sights and personnel.• Completed extensive security training: 5D Defensive Tactics, Hand Cuffing, Baton, Taser, Firearms, Executive Protection, Leadership.• Safely and professionally served in both uniformed and plainclothes armed roles. Show less

Weatherford
Apr 2014 - Oct 2015Hone Operator• Created artificial lift systems for gas and oil fields by operating OTW and Barnes Hone machines, ensuring all barrels of varying lengths and IDs were within ultra-tight tolerances and of high-quality finish.• Continuously verified that all company safety procedures were being followed and encouraged a safety-driven culture at all times.• Garnered skills in the use of basic machining measurement tools, such as calipers and air plug gauges.• Reviewed the facilities’ safety processes and worked to improve them as a member of the Safety Team where we lowered injury rates by approximately 30%.• Attended a LEAN Manufacturing program and earned top honors any a 100% score. Show less

G4S
Oct 2015 - Feb 2017• Managed the professional operation, administration, profitability, and quality assurance of uniformed services at the 405-bed Level 2 Trauma Center rated among the 50 best hospitals in the country by Health Grades.• Regularly inspected security personnel to ensure contract compliance, completion of required training, and that service quality standards were met.• Oversaw 28 full-time employees and 896 contract hours per week, reporting all activities to the Program Manager.• Created and led a comprehensive security training program for new officers, as well as delivering ongoing professional education to existing employees.• Maintained preset overtime requirements and proper scheduling for three sites, allocating a minimum of 1,680 hours per week to ensure that all aspects of security operations were diligently and attentively executed.• Handled numerous administrative functions, including processing payroll, reviewing incident reports, issuing uniforms, coordinating fleet vehicles, preparing security surveys, and posting orders.• Recommended positive or negative personnel actions as required based on reviews completed by their direct supervisors, leading to 15% overall improvement in operational efficiency.• Safely and professionally served in a uniformed armed role. Show less • Oversaw up to 5 direct reports per shift as the armed mid-shift supervisor, managing all security functions and safety services for the 764,000 square foot Level 2 Trauma Center occupying 20+ acres.• Continuously educated officers on security practices and procedures as a subject matter expert, as well as the use of integrated security and access control systems, verbal de-escalation techniques, takedowns, and restraints.• Collaborated with the overnight nursing supervisor to troubleshoot issues and escalated problems up the security chain of command when required.• Safely and professionally served in a uniformed armed role. Show less
Penrose Main Facility Supervisor
Mar 2016 - Feb 2017Interim Security Program Manager
Jul 2016 - Sept 2016Mid Shift Supervisor
Oct 2015 - Mar 2016

Your Sign Company
Feb 2017 - Dec 2022Business Development and Operations Consultant• Assess business operations on an ongoing basis, streamlining production systems and daily processes and implementing an improved job tracking and planning system.• Garnered knowledge on installing vehicle graphics and wraps and assisted with graphic design projects, vinyl plotting, large-scale laminating, and sign creation and installation.• Handle bookkeeping functions such as daily transactions, P&L statements, weekly/monthly financial reports, collections account management, and evaluation of year-over-year performance.• Updated the company website and social media platforms, employing improved marketing systems to engage new audiences online and boost company awareness 20%. Show less

College Hunks Hauling Junk and Moving
May 2017 - Oct 2017• Supervised move crews to verify they were operating safely and efficiently.• Maintained labor percentages within company standards through detailed scheduling and effective leadership.• Served as the primary point of contact for clients, collecting payments and managing all required paperwork. • Provided exceptional customer service to clients during the stressful life event of moving.• Safely and efficiently packed, protected, loaded, moved, and unloaded clients’ possessions while ensuring the vehicle and all equipment were properly maintained.
Truck Captain (Supervisor)
Jul 2017 - Oct 2017Move Wingman
May 2017 - Jul 2017

Rusin Concrete Construction
Oct 2017 - Jul 2020• Manage, plan, and direct logistical operations in support of field crews, including crane trucks, pump trucks, and layout crews, as well as providing leadership and owning accountability for department-wide performance.• Successfully decreased crane trucks’ non-billable hours by 16% in the first two months following promotion.• Participated in creating a crane operator training and certification program, handling scripting, filming, editing, and production of 6professional training videos.• Source, purchase, and equip company pickups, box trucks, and trailers, as well as standardizing the layout of all company scaffold trailers to simplify and expedite use and maintenance.• Served as the property manager for 3 company-owned commercial and residential properties, overseeing the complete remodel and listing of a residential property that immediately sold for $12,000 above asking price.• Maintain professional and cordial tenant relationships and collect rent from multiple commercial tenants, including researching the viability and legality of securing a lease agreement with a marijuana dispensary. Show less • Supported the multi-million-dollar construction company by skillfully managing inventory personnel, overseeing regular facility maintenance and capital improvements, and establishing SOPs and training systems.• Lowered uniform expenses 47% and restroom supply costs 79% to reduce overall overhead by approximately 8%, as well as securing free product delivery and reduced materials cost by effectively negotiating with vendors.• Improved tool and material organization throughout the property and enhanced accessibility to optimize staff productivity and project workflows.• Hired, trained, and supervised a 10-person team, including executing videography projects and training employees on basic video production.• Performed myriad maintenance functions, including IT/low volt wiring, basic construction/carpentry, basic plumbing, welding/metal fabrication, basic concrete work, and dirt work with heavy equipment. Show less
Logistics & Property Manager
Jan 2020 - Jul 2020Facilities & Inventory Manager
Apr 2018 - Dec 2019Inventory Control Coordinator
Oct 2017 - Apr 2018

Oak Ridge Properties LLC
Oct 2020 - nowGeneral Operations ManagerOverseeing the full spectrum of property management operations including: tenant relations, rent collection, overseeing leasing operations, accounts payable and receivable.

Garner Rental Refresh LLC
May 2023 - nowBusiness OwnerOwn and operate Garner Rental Refresh providing make-ready/ turnover services for property investors and property managers. Oversees all aspects of business from, marketing and branding, sales, operations, HR, and finance.
Licenses & Certifications

IAHSS Advanced
International Association for Healthcare Security and Safety (IAHSS)Oct 2010
Basic LEAN Manufacturing Certification
WeatherfordAug 2012
PATH Practical and Tactical Handcuffing
US NavyJun 2008
OC Spray Certification
US NavyJun 2008
ILead 200 Leadership Fundamentals
HSSAug 2012
MACH Mechanical Advantage Control Holds
Controlled F.O.R.C.E.Jun 2008.webp)
IAHSS Supervisor
International Association for Healthcare Security and Safety (IAHSS)Dec 2010
Master-At-Arms Training Certification
US NavyJun 2008.webp)
IAHSS Basic
International Association for Healthcare Security and Safety (IAHSS)Aug 2010
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