
Ila Rowshani
Export Sales Manager

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About me
Insulet product support/Customer care, BPS Team Lead
Education

Jabir ibn Hayyan
1984 - 1998Instrumental Chemistry Operator Diploma
University of Tehran
1988 - 1990Bachelor's degree Instrumental Chemistry Operator
Experience

Dibis Fahrm AG
Jan 1993 - Jan 1996Export Sales ManagerResponsible for expanding company market presence, developing relationships with clients and distributors, and driving sales growth in key regions.

First Class Limousine Service AG
Jan 1995 - Jan 2006Company Owner
University of Zurich
Jan 1996 - Jan 2000Lab AnalystReceiving, labeling and analyzing samples (blood, toxic, tissue etc.)Designing and executing laboratory testing according standard procedures.Conducting experiments under defined conditions to verify/reject various types of hypotheses using refined scientific methods.

Master Tune and Lube
Jan 2006 - Jan 2010Store Manager
Suit Gallery Mens Wear
Jan 2010 - Jan 2016General ManagerResponsible for the daily operations of a business segment.Strategic goals: Setting operational policies, creating and maintaining budgets, and guiding businessstrategyHiring and scheduling: Overseeing hiring and scheduling staffCash flow: Tracking cash flowSales goals: Setting sales goals for their teamMerchandise direction: Working with buyers and divisional merchandising managers to developmerchandise assortments that appeal to customersoperations: Ensuring operations run smoothly and according to company policy Show less

ISW Menswear
Jan 2016 - Jul 2017General Store ManagerResponsible for the daily operations of a business segment.Strategic goals: Setting operational policies, creating and maintaining budgets, and guiding businessstrategyHiring and scheduling: Overseeing hiring and scheduling staffCash flow: Tracking cash flowSales goals: Setting sales goals for their teamMerchandise direction: Working with buyers and divisional merchandising managers to developmerchandise assortments that appeal to customersOperations: Ensuring operations run smoothly and according to company policy. Show less

TR Menswear LLC
Jul 2017 - Sept 2022Owner/Operator manager> Managing all aspect of the business operations from vendors selection to order replacement andinventory management.> Developing and implementing sales strategies to maximum profitability.> Creating attractive cell prices and ensure effective merchandising on the sales floor.> Utilizing POS systems to facilitate seamless transactions and enhance customer experience.> Continuously seeking opportunities to improve efficiency and drive sales performance.

Hexaware Technologies
Dec 2021 - Dec 2023Team lead, Insulet BPS Customer care> Assist in setting goals to both teams and individuals.> Total expertise regarding products and services.> Recruits and integrates new workers.> Respond to staff and company inquiries.> Use SOPs to give advice and comments.> Prepares for potential escalates.> Think of methods to improve process and maintenance employee motivation.> Use key indicators including ADH, QA and productivity to Measure performance.> Ensures compliance with established protocols and business attendance requirements.> Provides om and the customer with the daily final reports as well as monthly preference and outcomes. Show less
BPS Supervisor
Oct 2023 - Dec 2023Bps specialist
Dec 2021 - Sept 2023
Licenses & Certifications
- View certificate

Communication and interpersonal skills at work
University of LeedsAug 2024 - View certificate

Reporting Obligations of Your Charity Part A: Overview and Basic Financial Skills
Australian Charities and Not-for-profits CommissionSept 2023 - View certificate

Genomics for Educators
Wellcome Connecting Science Engagement and SocietySept 2023
Honors & Awards
- Awarded to Ila RowshaniTeam Lead - Oct 2023
Languages
- enEnglish
- pePersian
- spSpanish
- scSchweizerdeutsch
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