
Sharon Yang
Change Manager

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About me
Director | Training Specialist | Change Manager | Dedicated to process excellence in change operations
Education

Georgia State University
-Bachelor of Education - BEd ESOL Endorsement
Experience

Various Clients
Jan 2016 - nowChange Manager•Developed individualized learning plans tailored to each participant's unique needs and learning styles, demonstrating a deep understanding of change and adaptation.•Maintained open and effective communication with stakeholders, ensuring alignment and collaboration in educational goals.•Consistently assessed participant progress through regular evaluations and adjusted strategies to achieve optimal outcomes.•Implemented strategies to positively influence participants' behaviors and study habits, fostering a productive learning environment.•Quickly identified and addressed learning obstacles, demonstrating strong analytical and problem-solving skills.•Created and adapted educational materials to meet diverse learning needs, showcasing an ability to manage and implement change.•Efficiently managed scheduling and curriculum pacing to ensure timely completion of learning objectives for 30+ participants.•Utilized motivational techniques and change navigators to engage participants and encourage a positive attitude toward learning and personal development.•Managed and resolved conflicts between participants and stakeholders effectively, maintaining a harmonious learning environment.•Committed to professional development and continuous improvement, regularly updating training techniques and materials to reflect best practices and new educational trends.•Directed 5+ change programs and managed communication with 200+ stakeholders.•Improved the training and onboarding experience by 20%, as measured through feedback and surveys.•Coached and mentored 120+ stakeholders/clients to improve their performance by 50%.•Utilized tools such as Google Suite, Adobe Spark, and Canva for creating and adapting educational content. Pokaż mniej

Georgia State University
Jan 2021 - Jan 2022Training Intern🌍CREATE Project| Championing Racial Justice in Work Spaces🌍•Directed 5+ change initiatives, overseeing the implementation of new training strategies and technologies, ensuring smooth transitions with minimal disruption to the learning environment for over 200 stakeholders.•Conducted 10 interviews and focus groups with students, parents, and administrators to gain buy-in for initiatives, fostering collaboration and alignment.•Developed and executed training materials, including presentations and quick reference guides (QRGs), resulting in a 20% improvement in training and onboarding experiences, as measured through feedback and surveys.•Demonstrated adaptive leadership by navigating challenges in the educational landscape, achieving successful outcomes for participants and the community.•Leveraged data to conduct impact assessments and gap analyses, informing decision-making and measuring the effectiveness of educational interventions.•Coached and mentored over 120 educators and stakeholders, improving their performance by 50% through targeted training and support, empowering them to act as change agents.•Contributed to fostering a culture of growth mindset and resilience, promoting innovation and continuous learning among participants and staff. Pokaż mniej

Eye Level Learning
Mar 2021 - nowDirector & Instructor•Orchestrated and executed comprehensive training programs tailored to the needs of 50+ clients, achieving a 30% increase in user engagement and satisfaction. •Leveraged comprehensive change management principles aligned with the company’s north star vision to ensure strategic alignment, resulting in a 25% improvement in overall process efficiency and performance.•Spearheaded impact assessments that identified key areas for enhancement, resulting in a 15% increase in the adoption of new educational tools among 50+ participants and 10+ staff. •Developed and implemented robust communication and training plans that enhanced stakeholder engagement and understanding, leading to a 40% reduction in resistance to change., ensuring smooth transitions and positive reception among 50+ participants and 20+ staff.•Collaborated with clients, instructors, and community members to align program objectives with participant needs and expectations.•Led a team of 10 instructors, providing guidance and support to ensure effective delivery of training sessions.•Developed and executed communication plans to keep all stakeholders informed and engaged with program developments and changes.•Quickly adapted to changing circumstances and resolved issues promptly to maintain a high-quality learning environment.• Assessed and evaluated the effectiveness of training sessions through feedback and performance metrics, continuously improving program content.•Organized and led professional development workshops for fellow instructors to promote best practices and continuous learning.•Integrated technology into training sessions to enhance learning experiences and keep pace with educational advancements.•Utilized platforms such as MS Teams, Zoom, Rise 360, and LMS (Canvas, Moodle) for effective training delivery. Pokaż mniej

Gwinnett County Public Schools
Jan 2022 - Jan 2024Training Specialist & Instructor•Designed and implemented diverse curricula, showcasing the ability to manage and introduce new content effectively.• Successfully introduced and integrated new training methods and technologies, demonstrating strong change management skills.•Fostered strong relationships with participants and colleagues, ensuring collaboration and buy-in for training initiatives.•Regularly assessed and evaluated participants' performance, using data to inform and adapt training strategies for continuous improvement.•Managed classroom dynamics and maintained a positive learning environment, demonstrating leadership and conflict-resolution skills.•Led professional development sessions for colleagues, promoting best practices and fostering a culture of continuous learning.•Quickly adapted to organizational, and roles and responsibilities, curriculum changes and diverse training environments, demonstrating resilience and flexibility.•Utilized strong verbal and written communication skills to convey complex information effectively to a variety of stakeholders.•Planned and executed training projects and events, coordinating resources and managing timelines efficiently.•Implemented innovative training methods and tools, driving engagement and enhancing learning outcomes.•Provided mentorship and support to new employees, sharing knowledge and best practices to improve overall training quality.•Identified and addressed participants' learning challenges through creative and effective solutions, showcasing strong problem-solving abilities.•Worked collaboratively with fellow instructors and administration to develop and implement organization-wide initiatives, demonstrating teamwork and collaboration skills.•Utilized tools such as Smartboard, Promethean, Mentimeter, and Survey Monkey for interactive and effective training sessions. Pokaż mniej

Damani Consulting Services
Mar 2023 - Jan 2024Change Management/Project Management Consultant•Spearheaded organizational change management initiatives, driving stakeholder engagement and delivering impactful training programs.•Assessed and refined training solutions to ensure quality, scalability, and significant business impact, aligning with strategic goals.•Leveraged Prosci/ADKAR methodologies for effective change planning, communication, and implementation.•Faciliated seamless onboarding processes and fostered a supportive environment for new team members to thrive and integrate quickly.•Fostered strategic communication tasks and contributed to organizing successful promotional events Pokaż mniej
Licenses & Certifications
- View certificate

Change Management: Plan on a Page
LinkedInJan 2024 - View certificate

Change Management Foundations
LinkedInJan 2024 - View certificate

Change Management Tips for Individuals
LinkedInJan 2024 - View certificate

Change Leadership
LinkedInJan 2024 - View certificate

Change Management Tips for Leaders
LinkedInJan 2024 - View certificate

Managing in Difficult Times
LinkedInJan 2024 - View certificate

What Is Change Management?
LinkedInJan 2024
Honors & Awards
- Awarded to Sharon YangHOPE Scholarship Recipient -
- Awarded to Sharon YangPresident's List -
Volunteer Experience
Sunday School Director
Issued by The Christian and Missionary Alliance on Jan 2017
Associated with Sharon YangDirector and Coordinator
Issued by The Christian and Missionary Alliance on Jan 2018
Associated with Sharon YangDirector & Co Facilitator
Issued by Asian Student Alliance on Jan 2020
Associated with Sharon YangCommunity Director
Issued by Alliance For Black Lives on Mar 2020
Associated with Sharon YangFacilitator
Issued by START on Jan 2021
Associated with Sharon Yang
Languages
- enEnglish
- koKorean
- spSpanish
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