Srobonti Pal

Experience

• 

  HighRadius

  Jul 2019 - now

  Project Delivered : Kennametal (American supplier of tooling and industrial materials)Product Implemented : Collections Cloud - Strategy Driven✔️Facilitated design workshops with 20 key stakeholders (collections agents, managers) to gather user feedback and inform the redesign of collections cloud solutions for improved user experience and efficiency.✔️Bridged the gap between business and technical teams by translating client requirements into easy-to-understand data and process models. This facilitated clear communication and ensured a mutual understanding of processes and applications.Ongoing Project - Reckitt (North America and Canada) Product Implemented - Collections Cloud - Data Driven✔️Acted as a key liaison between Genpact and Highradius, ensuring seamless project implementation by managing communication, resolving roadblocks, and tracking progress for successful stakeholder engagement.Ongoing Project - Novartis (Leading Pharmaceutical Company) Product Implemented - Collections Cloud - Data Driven✔️ Conducted user training sessions resulting in improved user adoption and design sessions to develop user personas to improve user experience.✔️ Analyse the business requirements and processes through workshops to design Cloud solutions that provide maximum value to the client. Show less Project Delivered : AstraZeneca (British-Swedish multinational pharmaceutical and biotechnology company)Product Implemented : Collections Cloud - Data Driven✔️ Led the global implementation of a new data-driven collections cloud solution for AstraZeneca. This approach resulted in reduced DSO and improved efficiency.✔️Developed user-centric design decisions for product enhancements, focusing on improving the platform's usability and catering to evolving customer needs.✔️Pioneered the implementation of the first autonomous collections cloud solution leveraging data collection for a data-driven collections methodology.✔️ Collaborated with the product team to enhance the autonomous collections cloud solution.This resulted in increase of user adoption.✔️ Leveraged my expertise to evaluate consultant skills and knowledge gaps for optimal team placement.✔️ Received appreciation from the Global Process Lead of AstraZeneca.Takeaway - Proficient in project execution, business analysis, enterprise design, Agile methodologies, UAT, and test case management.Project Delivered : Arkema (Multi-national manufacturer of specialty materials)Product Implemented - Collections Cloud - Strategy Driven✔️ Analyzed and prioritized over 30 complex change requests, ensuring all were addressed within established timelines and met project requirements.✔️ Leveraged my cross product knowledge of Integrated Receivables (IR) solutions to extensively assist Arkema in exploring and evaluating the feasibility of various IR scenarios. This was highly appreciated by the Arkema team.Project Delivered : Ingram Micro (American distributor of information technology products and services)Product Implemented - Collections Cloud - Strategy Driven✔️ Led the implementation of a Sales invoice PDF API integration project, resulting in a significant improvement in data accuracy. Show less Project Delivered : Sanofi S.A (French multinational pharmaceutical company)Product Implemented : Collections Cloud- Strategy Driven✔️Led the successful global implementation of complex collections cloud solutions across 44 countries for Sanofi. These solutions created a one-stop shop for managing collections across Sanofi's diverse ERPs in the High Radius Cloud. This project required navigating the complexities of multi-country deployments and ensuring seamless integration with various ERP systems.✔️Mentored and trained a group of more than 20 associate consultants in collections cloud management methodologies, and client communication strategies.✔️Developed and delivered cross-product training sessions on collections cloud, equipping the trainees with a comprehensive understanding of the system's functionalities and its role in optimizing the overall collections process.✔️ Received appreciation from the Global Process Lead of Sanofi. Show less Project Delivered : Colt Technology Services Limited (It is a multinational telecommunications company)Product Implemented : Collections Cloud- Strategy Driven✔️ Led the end-to-end implementation of one of the most complex collections cloud designs, independently configuring and building it according to the design document.✔️ Championed a focus on thorough quality assurance by advocating for comprehensive unit testing of the cloud solution.✔️ Led the development of comprehensive UAT test scripts for the cloud solution, focusing on real-world user scenarios. These scripts helped identify and address potential usability issues before user testing, ensuring a smooth UAT phase with a positive user experience.✔️ Conducted in-depth training sessions for over 100 users globally on the new collections cloud solution. The training sessions, which included hands-on exercises, resulted in a 20% improvement in user understanding of key functionalities based on pre- and post-training assessments.✔️ Contributed to the successful cutover of the cloud solution to production, ensuring a smooth transition and on-time completion.This initiative was recognized by the Global Collections Manager for its positive impact. Show less Project Delivered : Lindt (Number 1 in the global premium chocolate market and well known for it's chocolate classics)Product Implemented : Collections Cloud- Strategy Driven✔️ Streamlined manual workflows, resulting in a reduced need for manual intervention and improved overall efficiency.✔️ Increased Customer Satisfaction by implementing triggers for automated communication.✔️Contributed to the Collections implementation India team's achievement of its first milestone of owning deliverables independently.✔️Successfully achieved a perfect score (100%) in Time, Quality, Value, and Satisfaction (TQVS).Project Delivered : Pelican Products (Global Leader in the design and manufacture of high performance protective cases, advanced portable lighting systems)Product Implemented : Collections Cloud - Strategy Driven✔️ Implemented Collections cloud (End to End). Through a data-driven prioritisation strategy for collections efforts, I reduced Average Collection Time (ACT), leading to increased cash flow with 100% success rate.✔️ Contributed to the development of a comprehensive collections product playbook.Outlining best practices and workflows that can potentially lead to improved collection efficiency. Show less

  • Consultant - II

    Jan 2024 - now

  • Consultant - I

    Jan 2022 - Jan 2024

  • Associate Consultant - ll

    Jul 2021 - Dec 2021

  • Associate Consultant - I

    Sept 2020 - Jun 2021

  • Analyst

    Jul 2019 - Aug 2020