Simion Tita

Experience

• 

  SPAR

  Jun 2012 - Jul 2012

  Sales Assistant

  My responsibilities in Spar included:Replenishing the shop floor with new products from the stockroomHelping customers with identification of products in the storeKeeping the stockroom clean and organisedPoint of contact for customer inquiry

• 

  River Island

  Jul 2012 - Sept 2012

  Sales Assistant

  My responsibilities in River Island included:Helping customers with queries and shoes ordersMaintain a clean environment in the shopTaking orders in the stock room from sales associatesRe-planning the shop floor with clothes, shoes or accessories Kept the stock room tidy and organised

• 

  IIS Group

  Apr 2014 - May 2014

  Finance Intern

  My responsibilities in IIS included:Reconciliation of sales and credit notes to customersProvided a dashboard for the customer care departmentCreated sales analysis reports Reconciling a maintenance sales nominalManaged SAP database of potential investors and current clientele

• 

  BlueFire

  Jun 2014 - Sept 2014

  Volunteer Coordinator

  My responsibilities in BlueFire included:Conducted employee recruitment, trained new hires, coached and disciplined office staff Sorting and replying to job applicants promptly Problem solver including in need of equipment and materials Maintaining and tracking volunteers attendance Maintaining the employee intranetDetermined volunteers needs and outlined best solutionsDeveloped and implemented new office policies to enhance efficiency - example setting up new attendance system (holidays and sick leave spreadsheet)Processed company records, developed and managed internal filing system - example a new filing system for leavers filesMonitored the efficiency and productivity of internal operating procedures and conduct status assessments Show less

• 

  Triathlon Ireland

  Jun 2015 - Sept 2015

  Brand Ambassador

  My responsibilities in Triathlon Ireland included:Setting up and breaking down display of brandsBranding and sponsorship at all Ireland eventsLiaise with supervisor about travelling lodgement and events locationPoint of contact for inquiries at the eventsOrganised in an efficient manner to meet deadlinesClear, coercive and effective communication skills Collaborate with event organisers and volunteers

• 

  TK Maxx

  Jun 2015 - May 2017

  Sales Associate

  My responsibilities in TK Maxx included:Maintenance and work together as a team to ensure that store standards are never less than excellentTake initiative and maintain high standards with customersAnswer customer questions about products and service options.Great communication skills with customers via fitting rooms or cash registerProblem solve technical issues and customer inquiriesTrain new sales representatives on company rules and shop floor maintenance Approach browsing customers and initiate conversations to determine buying preferencesSign customers up for marketing lists and inform of upcoming promotions or customer eventsPrepared for promotions by rearranging stock, adding signage, and retagging merchandise Show less

• 

  Zara S.r.l.

  Sept 2016 - Oct 2016

  Sales Associate

  My responsibilities in Zara included:Assisting customers in order to help them find what they need on the shop floor and stockroomAdvise on latest fashion trends and answering queries from customersEnthusiastically conversed with customers about purchases needs and available productsInquire about buying experience, item preferences, and future purchases.Being a team player with my colleagues and management Outstanding interpersonal skills and being polite and helpfulKeeping the store tidy and clean Assist customers with trying on items, finding appropriate sizes, and completing purchasesEscorted customers to products, answered questions about uses and made sure all questions were answered and no additional help was needed Show less

• 

  Diebold Nixdorf

  Jun 2017 - May 2018

  Customer Service Executive

  My responsibilities in Diebold Nixdorf included: To ensure all customer calls are responded to efficiently, professionally and fully in accordance with operational procedures. To resolve as many calls as possible at the point they are received without a referral, the need for further intervention or escalation (thus supporting the achievement of our contractual service commitments). To update the call management system accurately and efficiently with call details, actions taken and resolution. To resolve customer queries (e.g. enquiries about cash reconciliations) and provide the client with advice and guidance. To proactively monitor systems in order to pre-empt customer issues and calls. To log and escalate issues outside our contractual obligations so these can be used to ‘offset’ against our performance or for charging the client. To ensure high levels of customer satisfaction with individual calls. To make recommendations on potential improvements to working practices and performance. To assist with the resolution of any specific service delivery issues, through route cause analysis of service failures and participating in the design and implementation of specific ‘get well’ plans. To complete additional ad hoc project work, as required. To complete ad hoc duties and tasks allocated through line management chain from time to time. Show less

• 

  Sigma Aviation Services

  Apr 2018 - Feb 2019

  Recruitment Consultant

  My responsibilities in Sigma Aviation included:Candidate management – screening, selection & managing the process in the Aviation International industry, 180 recruitment. Administration of contracts (troubleshooting) and addendum for all staff.Working closely with the hiring managers to deeply understand the requirements of the role, the function and how it fits into the organisation.Achieved regularly monthly candidate submission of 6 minimum pilots to part take in the SIM assessments.Organise and maintain personnel records.Coordinate travel flights and accommodations and process expense forms.Client communications (pipeline monitoring/package revisions/market comparisons, etc).Answer candidate queries related to any issues & create a regular report.Trained new staff on new accounts and to follow rigorous procedures.Market analysis and monitoring.Job spec preparation and pipeline management (control of supply/responsibility for advertising strategy / etc.).All other ad hoc tasks as per specific project needs. Show less

• 

  Randstad

  Mar 2019 - Mar 2020

  Recruitment Consultant

  My responsibilities in Randstad included:Primarily specialising in the Life Science sector and varied industries across Software and ICT, Sales, Financial Services, Industrial Engineering and HR industries across Multinationals, large indigenous businesses and SME's. 360 recruitment.Dive deep into searches for hard-to-fill reqs and dicing into search strategies, for ie proactive Boolean search.Coordination and account management for multiple pharmaceutical, medical device and biotechnology companies.Addressing issues raised by current contractors and new-hires – holiday entitlements (accruals), assisted with payroll queries and expenses.Achieved new business through networking, marketing and sending speculative CV’s of candidates to potential new clients both technical and cultural fit.Strong client relationship management and organising weekly calls, desk advertising and promotion, negotiating fees and charges with stakeholders.Responsible for seeing the process through from sourcing, scheduling interviews and preparation, agreeing a suitable package with the candidate and offer stage.Strategise different ways to build talent pipelines, ie Facebook/LinkedIn groups and engaged passive candidates over time through discussions and mutual interests. Advised and trained new members of staff and deployed a training seminar on the utilisation of the inhouse data system.Competed a manual course in Mental Health and help combat mental health issues across the organisation. Collaboration and assistance with other EU branches. Show less

• 

  Sport Ireland

  Apr 2020 - Jul 2020

  Human Resource Administrator

  My responsibilities in Sport Ireland include:Support the implementation of the overall strategy, objectives and goals of the Human Resources department. Responsible for recruitment related administration activities supporting the end to end recruitment process, to include;Post vacancies on multiple platforms (website, social media etc.) where relevant. Processing of applications received and respond to queries in a timely manner. Forwarding any queries where required and follow up where necessary. Conduct reference checks for new hires as per the instructions of the recruitment lead. Manage the administration and system set up processes related to all appointments. Acting as a point of contact for HR related issues, providing timely and effective responses to management and employees.Update and maintain the HR systems and relevant personnel files to optimise data accuracy and effectiveness as required.Process, verify and maintain documentation relating to HR activities such as staffing movements and statutory/non statutory leave as appropriate. Responsible for the generation of reports both planned and ad doc, in a timely and accurate manner– utilising the HR system, time and attendance system and other relevant HR data sources. Conduct all scanning and filing in a timely, accurate and confidential manner. Ensuring that HR policies and procedures are communicated in a consistent way to stakeholders. Communicate and coordinate any HR or Health & Safety training. Participation in the Performance Management Review (PMR). Effectively communicating goals, objectives and performance targets within the department. Show less

• 

  St. Vincent's University Hospital

  Nov 2020 - Jul 2021

  • Assisting the HR Medical Department to ensure activities contribute to and support organisational goals.• Working closing with team members within the recruitment section of the office, assisted with BST and matching schemes.• Performed administrative duties as required for executive staff members in support of organisational initiatives.• Maintain effective flow of information between various departments and use professional discretion in dealing with confidential matters.• The collection and processing of NCHD timesheets and ensuring these documents are stored in a timely manner once completed.• Updating data entry and allocating new medical information into corresponding folders on the shared systems within the department.• Handling inbound phone calls and directing to appropriate staff member within the team and to various departments throughout the hospital.• Ensure employee records are correct and up to date including accurate and timely inputting annual leave for NCHD staff.• Uploaded and matched new hires and current staff onto the NER system for recruitment and auditing purposes.• Requesting reference checks and following up with the applicants once received.• Updating NCHD rota swaps and approving them.• Filing and organising personnel files for NCHDs.• Taking care of postal duties for the HR Department. Show less • Providing support to MDT Coordinators, working on a total of 9 different oncology services.• Coordinating all daily administrative activities, including managing and following up private patient information with other hospitals around the country, in line with GDPR requirements. • Managing own time and workload to ensure correct prioritisation of tasks on a daily and weekly basis. • Ensuring proper assimilation of information between hospital personnel, nursing staff, and others.• Maintaining patient files, opening new files, and logging the pulling of these files from the filing room for patient review at MDT meetings.• Requesting histology and radiology reports, CDs of images and histology slides from various other hospitals by email and phone calls.• Handling inbound phone calls and emails and directing to appropriate staff members. Show less • Demonstrating the ability to collaborate, communicate, set priorities, and organise work in order to meet deadlines, while ensuring compliance with established policies and regulations within the department.• Oversaw and updated training for hospital staff members, meeting hospital regulations consistently.• Organise class rosters for resuscitation officers in line with infection control policy and arrange training activities such as ACLS, BLS & Heartsaver on behalf of working staff.• Responding to calls, emails, and dealing with general training queries and problem-solving. Also, liaised with HR business partners.• Prepare and collate training material/certificates and coordinating a link with Irish Heart Foundation (IHF).• Generation of purchase orders, reconciliation of invoices.• Reporting monthly compliance reports on training activities and results.• Reporting any queries outside my scope to the line manager.• Writing minutes during local meetings and maintaining confidentiality & GDPR guidelines. Show less

  • HR Medical Assistant

    Mar 2021 - Jul 2021

  • Clerical Administrator

    Jan 2021 - Mar 2021

  • Training Administrator

    Nov 2020 - Jan 2021
• 

  Children’s Health Ireland at Crumlin

  Jul 2021 - Sept 2022

  Medical HR Officer

  • Facilitated the full life cycle of NCHD recruitment process from application to onboarding.• Updated and posted job advertisements and campaigns to source NCHD’s.• Maintained and updated HR recruitment policies and procedures in line with best practice.• Sourced locum cover for on call and day services to combat illness/Covid-19 related absence.• Created and issued contracts for all new hires.• Advised on all medical HR issues such as terms and conditions, leave, employment law, maternity benefit and other ad-hoc queries.• Ensured compliance with rates with mandatory training – create reports, review status and schedule training.• Check and obtain all pre-contract documentation e.g. Garda Vetting, Children First, Hand Hygiene, Occupational Health etc. for incoming NCHDs.• Carried out administrative duties – payroll, superannuation, garda vetting and work permits. • Liaised with other HR staff, consultants, stakeholders and outside agencies in a professional and courteous manner.• To have an understanding of local hospital and national strategies and developments.• Maintained the SAP payroll system for NCHDs to include recording starters, leavers, increments, maternity leaves, time and attendance, allowances etc. Provide SAP reports as required.• Processed NCHD sick leave, arrange Occupational Health appointments and follow-ups, where necessary.• Dealt with NCHD related queries from the HSE and other hospitals nationwide.• Process applications for Employment Permits and Renewals. Ensure compliance with legislation with regard to offers of employment to Non EU doctors and visiting observers. Show less

• 

  Merchants Quay Ireland

  Oct 2022 - Feb 2023

  HR Support - Talent Management 6 Month Contract

  • To provide a HR service to the organization to include: Talent Management - tracking cycles of campaigns, recruitment and selection, providing a seamless talent management service.• Managing joiners, on-boarding and leaver processes.• Payroll administration preparation.• Support the administration of the benefit schemes e.g. Pension, Travel Tax saver, Bike to Work Scheme.• To provide support and advice in line with best practice to all staff on organisational policies and procedures including employee handbook and work closely with the HR Business Partner to prepare, develop, and administrate HR company policies and procedures.• Manage all aspects of time and attendance, including sick and annual leave providing advice and support to staff at all levels for the same.• Support the development and maintenance of the HR system and support the development, preparation and provision of reports and HR metrics.• To follow up all fixed term/specified/temporary staff contracts in relation to the renewal of such contracts• To work with the HR team to deliver the HR Operations action plan.• Work closely with HR Manager and HR Business Partner to ensure consistent service delivery at all times.• To manage grievance and discipline issues in line with company policy during periods of high-volume case load.• To continually update an effective induction programme for new starters to incorporate company introduction, systems training and the develop of manuals to aid induction.• To support the HR Business Partner with all matters related to training and development of Supervisors and Team Leaders with regards to HR policies and procedures.• To support the rollout of the new HR system organisationally by assisting with training and any other requirements.• To undertake best practice HR projects either independently or with the HR Business Partner.• To provide administrative support on all matters related to Health & Safety in the organisation. Show less

• 

  Dublin Dental University Hospital

  Feb 2023 - now

  Human Resources Officer