Sidwell Phasha

Experience

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  Neotel

  May 2005 - Jun 2008

  Service Delivery

  Executing the project or subproject according to agreed scope and contractual commitment against project budget. Management of IP, LAN, WAN Infrastructure Projects for Network Solution at Neotel. Managing projects &relationships through effective &efficient communication & documentation.• Preparing, planning, executing and closing the project or sub project level (region, zone)• Day-to-day operative project (roll-out) planning with monitoring and reporting, i.e. project (roll-out) schedules, progress, costs and resources• Ensure implementation of Delivery Packages and final site acceptance• Overall responsibility for acceptance• Plan and communicate accurate rollout demand figures (equipment & resources)• Ensure that all project (roll-out) targets are met e.g. progress, quality and cost by using global tools, interfaces and standard site process milestones• Lead and monitor the project/sub project team including partner/service suppliers Show less

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  Dimension Data

  Jul 2008 - Aug 2011

  Project Manager

  • Management of IPT, LAN, WAN & Security Infrastructure Projects for Network Solution @ Dimension Data.• Managing projects &relationships through effective &efficient communication & documentation.• Manages & coordinate project allocated resources across functional areas.• Project management for the envisioning and planning phases of the solution lifecycle, including detailed project plans, project tracking, risk and issue management.• Recognizes potential portfolio, project and business problems and proactively propose appropriate solutions to meet business objectives on industry best practices.• Managing the project budget, resources, scope &quality • Specifying and overseeing project planning, analysis, execution, implementation and post implementation • Responsible for process control for cross functional network initiatives. • Maintains the appropriate relationships with 3rd party clients/vendors and evaluates vendor hardware, software, and communications products. To provide recommendations for purchases with our corporate objectives in mind.• Support of the Lines of Business (LOB’s) in ongoing business development activities• Preparation of the Project Delivery Proposal for inclusion in proposals, including the Statement of Work, Work Breakdown Structure, Schedule, Budget and support handover Show less

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  Vodacom Business Africa

  Oct 2011 - Sept 2013

  Project Manager

  Overall Programme/Project Management of Core IP, MPLS, WANnetwork for Vodacom Business Africa (VBA) @ Vodacom.• Project management for the envisioning and planning phases of the solution lifecycle, including detailed project plans, project tracking, risk and issue management.• Specifying and overseeing project planning, analysis, execution, implementation and post implementation• Managing projects &relationships through effective &efficient communication & documentation.• Act as the escalation point for any problems identified on project and to work with Service and Account Manager to resolve.• Specifying and overseeing project planning, analysis, execution, implementation and post implementation• Overall accountability of the management of multiple projects to achieve successful delivery while ensuring customer satisfaction.• Engagement and support of the Account Management teamwith ongoing business development activities Show less

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  MTN

  Oct 2013 - now

  Design and implement PMO processes from sales engagement to Programme/Project implementation and customer sign-off including assurance handover.• Ensure that the relevant Project Managers adhere to the above process in ensuring seamless overall PMO procedure that ultimately leads to great customer experience.• Handle the escalation at an Executive level to assist my team members in deriving the most efficient way to resolve customer queries.• Instill the experience of managing customer expectation to the team members. In doing so we spent less time handling escalation.• Ensure that there is a drive from Group to the OpCo’s in delivering the products such as Machine-to-Machine, Cloud, Core IPMPLS ,WANM-health, International Roaming and Roam like Home products.• Implement the Programs and Project at the Group level.• Programme Manage the current MTN.NET Global MPLS VPN at the following countries – Dubai,Senegal, Zambia, Botswana, Namibia, Nigeria, Cote d’I voire, Ghana, Uganda,Cameroon, Kenya and Tanzania.• Perform monthly Operational reviews with the Opco’s to ensure thatthey meet the financial targets as per the Product Roadmap.• Define, co-ordinate and execute multiple projects involving cross- functional teams, including MTN OpCos, within strict timelines and budget.• Interface with the OpCo, Executives and Managers for the build and implementation of Global Products and sales initiatives.• Ensure detailed project plan maintained and tracked for the GEBUrelated initiatives and finalise presentations/business plans.• Conduct lessons learned sessions to ensure that there is continuous improvement.• Current customers: Standard Bank,Ecobank,Eassynet,Air France, Tompson Reuters and African Development Bank.• Currently delivering projects/Programmes in MEA, East and West Africa (Iran, Syria, Yemen, Cote d ’I voire, Nigeria, Ghana, Kenya) including Southern region. Show less

  • Senior Manager: Enterprise Business Unit, Strategic Projects

    Oct 2021 - now

  • Programme Manager

    Oct 2013 - now