Sharon Bishop, MBA

Experience

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  McDonald's Corporation

  Jan 2002 - Jan 2003

  Customer Service

  • Utilized where needed most (drive-thru, front register, meal prep, cooking, cleaning).

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  Southern Arkansas University

  Jan 2003 - Jan 2007

  Office Assistant

  • Assisted the head Cross Country and Track coach with scheduling potential student-athlete visits, office work, practice scheduling, meets, hotels, meals, & travel coordination.

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  Finish Line

  Jan 2007 - Jan 2008

  Assistant Manager

  • Managed $4 million sportswear retail store; accurately opened & secured store, balanced 5 cash registers; responsible for weekly sales report submissions to district manager.• Supervised 30 associates in sales, training, scheduling; administered customer service & applicant inquiries; executed bi-monthly 2000 square foot sales floor redesigns.

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  U.S. Coast Guard

  Jan 2008 - Jan 2013

  • Authorized TOP SECRET security clearance to organize 15 Global Homeland Security Operations; ensured readiness/training of 4 deployable teams with 80 members for Presidential security details, Federal security/safety zones, & multiagency training.• Deployed 65+ days as Assistant Deployable Team Leader; spearheaded flights, hotels, weapons armory, interagency communications for 130 members during 2012’s Republican National Convention, United Nations General Assembly, & Hurricane Sandy. • Facilitated intergovernmental partnerships with 5 agencies; saving $10K in rental & boarding fees, which bolstered Coast Guard training & readiness capabilities. Show less • 1st female Coast Guard Junior Officer to graduate rigorous 7-week Basic Tactical Operator Course on first attempt; included 400 hours of training during 100 close quarter combat scenarios, expending 180,000+ rounds of ammo utilizing 2 weapons.• Meticulously led 15 member specialized MLE/FP Team and 2 K9 handlers during 12 Maritime Homeland Security missions; effectively maintained 14 collateral duties.• Coordinated logistics for multi-unit & multi-agency MLE/FP quarterly training in 8 high risk advanced qualifications. Aggressively purchased $120k in specialized equipment. Show less • Effectively trained 375+ recruiters, led 6-person standardization travel team, inspected recruiters in 84 offices across 12 time zones, built database to track annual trends in productivity, while conducting onsite evaluations & training with recruiters. • Implemented comprehensive Recruiter course by updating curriculum content, establishing budget requirement, managing monthly class schedules; efforts revitalized a leadership program 10 years out of date.• Volunteered 30 days for Deepwater Horizon Oil Spill response; assigned to National Incident Command Headquarters, developed 36 multi-agency briefs disseminated to the Secretary of DHS, USCG Commandant, all USCG Flag Officers & various interagency partners. Show less

  • Future Operations Department Head

    Jan 2012 - Jan 2013

  • Maritime Law Enforcement/ Force Protection Division Officer

    Jan 2011 - Jan 2012

  • Resource Analyst

    Jan 2009 - Jan 2011

  • Recruit, "A" School & OCS Training

    Jan 2008 - Jan 2009
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  Curtis H Stout Inc

  Jan 2016 - Jun 2018

  Account Manager

  Account Manager (Lighting Division)• Promoted to assist the expansion of the Nashville location in May 2017. Account manager for 5 major distributors & their 15 branches. Trained personnel at those locations in brand awareness, business development & customer orientation of line card.• Promptly respond to customers’ questions/quotes regarding products, prices, & availability. Drafted sales proposals, set up customer accounts w/ manufacturers.• Utilized networking opportunities to create successful, ongoing business relationships through membership in National Association of Women in Construction (NAWIC) and Tennessee Women in Green (TWiG). Inside Sales and Customer Service (Energy Division- CHS HQ)• Promoted to the Energy Division in Oct 2016. Duties include but not limited to analyzing lighting & fixture quotations for accuracy, pricing, incentives & paybacks for clients utilizing Snapcount, Oasis, & Open Tool software. • Conduct monthly P&L and individual team member pipeline tracking for the Energy Division. • Assist with RMAs, tracking, & cross referencing 100+ manufacturing reps for customer service.Operations Coordinator (Audiovisual Division- CHS HQ)• Coordinated 20 technical, engineering, & sales personnel to job sites on a daily & weekly basis; spearheaded project execution, warehouse logistics, purchase orders, A/V equipment/assets control, & interfaced w/ 60+ clients for planning, installation, contract & customer service related issues.• Drafted bids, contracts, & single sales as part of the “house” sales team where revenue reached $3 million; initiated & led all pre-installation & project close-out meetings.• Performed HR duties by actively advertising, interviewing and hiring for technician, engineering, sales & contracting positions for local & remote offices. Show less

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  Designlight LLC

  Jul 2018 - now

  Account Manager

  Outside sales and account manager for 30 distributor locations in the greater Nashville market.