Shri Raval

Experience

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  Next

  Jan 2003 - Jan 2005

  Manager

  • 3 Promotions - from Retail Salesperson to Supervisor to Manager of 20 staff members• Worked in 4 departments, turning around underperforming departments, while balancing staff allocation, moral, training and motivation• Departments include Ladies, Men’s, Kids, Home

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  River Island

  Jan 2005 - Jan 2007

  Sales Manager

  • Manager with 4 Supervisors and 70 employees at the Oxford Street flagship store at £20 million revenue per year• Coached, trained, and developed staff and managers• Monthly review of revenue statements, reforecast to pull back any overspends

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  Dorothy Perkins

  Jan 2007 - Jan 2008

  Deputy Manager (2nd in Command of Flagship Store)

  • Responsible for the Ladies Department and Accessories Department with an annual turnover of £15 million. Managed a team of 2 deputy managers and 3 supervisors reporting directly to me, 50 staff members while maintaining a consistent stock loss of –0.75%.• Involvement in planning processes with area managers to ensure correct plans and targets are set.• Ensure store is 100% compliant, health and safety checks are implemented. Stock loss planning and organization.• Training and development implements all people management processes effectively ie, recruitment, appraisal, assessment, development etc. Take responsibility for developing deputy manager and takes responsibility for coaching and induction for new recruits.• People Management: poor performance, disciplinary activities, investigations and set staff objectives to progress- follow up and review dates in place. • Working alongside head office and distribution.• Daily team meetings to discuss sales targets and plans. Setting achievable, realistic and challenging personal goals. Show less

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  River Island

  Jan 2008 - Jan 2010

  Senior Sales Manager

  • 2nd-Level Manager with 3 Managers, 6 Supervisors and 68 employees at the Oxford Street flagship store at £20 million revenue per year• Coached, trained, and developed staff and managers• Monthly review of revenue statements, reforecast to pull back any overspends• Payroll forecasts each half and accurate plans every period considering activity ie, peak trading/sale/events/bank holidays. Managing an extremely busy fashion department on a daily basis, planning, organizing and delegating duties to the team.• Makes commercial decisions while maintaining the brand integrity and values.• Involvement in planning processes with area managers to ensure correct plans and targets are set.• Ensure store is 100% compliant, health and safety checks are implemented and tighten controls further. Stock loss planning and organization. • Training & Recruiting Managers and Employees at all levels Show less