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Yousef Alsharedah

Yousef Alsharedah

Cutomers Relation Representative

Followers of Yousef Alsharedah2000 followers
location of Yousef AlsharedahRiyadh, Saudi Arabia

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  • Timeline

  • About me

    Government Affairs Manager @ Flow | High Performers, Relationship-Building

  • Education

    • Institute of Public Administration Saudi Arabia, Riyadh

      2006 - 2008
      2 years diploma Sales Administration 4.07

      Computer application in marketing. Advertising research. Marketing concepts and application.

    • Eastern Michigan University

      2012 - 2016
      Bachelor’s Degree Marketing 3.18

      Activities and Societies: Saudi Students association at EMU Marketing.

  • Experience

    • SABB

      Jul 2008 - Oct 2011
      Cutomers Relation Representative

      Sales calls.Open new accounts.Daily customers transactions.Follow up.Customer retention/ problem solving.

    • Radisson Blu Hotel Saudi Arabia

      Jul 2016 - Feb 2017
      Sales Manager

      Government salesCustomer SatisfactionCustomer Service

    • Burj Rafal Hotel Kempinski

      Feb 2017 - May 2017
      Sales Manager

      Government salesCustomer SatisfactionCustomer service & experience

    • John Taylor - Luxury Real Estate

      Jul 2017 - Jul 2018
      Sales And Marketing Representative

      Sales&Marketing ultra luxury global real estate

    • إيجار | EJAR

      Jul 2018 - Mar 2019
      Key Account Specialist

      Ejar customer support

    • National Housing Company (NHC)

      Mar 2019 - Jun 2024

      EJAR bransh and Customer Service Supervisor & Sales Call CenterCustomer Experience developmentInnovations and enhancements

      • Monitoring Section Manager

        Mar 2024 - Jun 2024

      • Ejar Supervisor - Riyadh

        Mar 2019 - May 2024

    • Flow

      Jun 2024 - now

      • Managed all Government and semi-government relations, ensuring smooth communication and collaboration.• Assisted various departments with tasks related to Government entities, streamlining processes and increasing efficiency.• Oversaw all EJAR contracting activities, ensuring compliance and timely completion.• Supported the leasing and finance departments in their respective roles, contributing to overall company success. • Supported all departments in day-to-day leasing operations, ensuring smooth processes and efficient communication.• Trained and supported team members in leasing and contracts management, enhancing overall productivity and accuracy.• Procured third-party service providers, optimizing operational efficiency and cost-effectiveness.• Represented all properties owner, maintaining strong relationships and ensuring client satisfaction.

      • Government Affairs Manager

        Dec 2024 - now

      • Operations Manager

        Jun 2024 - Dec 2024

  • Licenses & Certifications