Mark Anthony Alcarde, PMP

Experience

• 

  Metropolitan Bank & Trust Company

  Jan 2006 - Jan 2007

  Loans Reviewer

  - Process commercial loans for various clients- See to it that requirements are met for loans application before submission to the approving officer- Communicate with clients and suggest various payment options which could benefit both parties- Interact with different branches across the country and ensure complete submission of documents and avoid past due payments- Develop good rapport with clients for them to continue doing business with the company

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  Sugarhills Stock Farm / Bio - N Mixing Plant

  Jan 2007 - Jan 2009

  Head of Operations

  - Managed a group of around 60 workers in various departments – Poultry, Vegetable / Crops, Mixing Plant, Administration, and Marketing / Sales- Check daily status via department heads (inventory, crop growth, market demands, financials)- Hold regular meetings to check organization temperature- Attended government biddings through the Department of Agriculture- Contribute to company decision making

• 

  Maersk Global Service Centres

  Jan 2010 - Jan 2012

  Analytics Specialist

  - Primover of various Yield Leap reports for Maersk Line; Uptake Management, Pricing and Quoting, Commitment and Compliance- Sent to Copenhagen Denmark in 2010 for the same reason- Sent to Copenhagen Denmark in 2011 for further training in Finance Systems and Business Knowledge- Primover in Manila for newly implemented system / platform (a.k.a YODA) which would benefit the entire organization through cost reduction (merged current running system into one; avoided maintenance) and ease of doing business- Trained for Business Process Improvement (Process Excellence) / Project Management and cascaded knowledge to the team with the implementation of OPPR – Operational Performance Planning and Review- Headed various local projects such as Non Global Application Compliance, and Project Lead for Market Analysis focused on customer profiling- Ad-hoc studies raised by Copenhagen counterpart and various Financial Business Partners globally, which pertains to financial / yield issues and concerns- Host global Webex sessions with other Service Centres (Chengdu, Chennai, Pune, Mumbai)- Perform GEMBA with other teams so as to improve our process and set a benchmark Show less

• 

  Resorts World Manila

  Sept 2012 - Jan 2015

  Cost Control Assistant Manager

  - Ensure that costs are maintained at optimum level by promoting effective usage of goods. . - Review and implement a system of internal control for proper safekeeping of inventories. - Verify inter-transfers between production outlets- Prepare weekly cost reports and monthly analysis- Ensure that inventory spot checks are regularly performed- Supervise month-end and year-end inventory counts- Review inventory turnover and related ratios, including summary of slow-moving and obsolete items- Periodically inspect store section and confirm that internal control are intact and up-to-date- Suggest improvements to internal control procedures- Coordinate issues arising from day-to-day tasks to senior management and recommend solutions- Assigned to Manage Casino Promotions and Events, Membership Redemption, and Sponsorship transactions- Minimize month end deviation, and reconcile inventory variances- Assigned to Manage Marketing and Membership store- Assigned to Manage General Store, Housekeeping, Laundry, Stewarding, Engineering, M-Spa, Medical Store, Private Yacht / Jet, Mini Bars, and Game Zoo Amusement Center in terms of maintaining and auditing inventories- Assigned to Manage the entire fixed assets of Resorts World Manila- Implemented forms for Spot Checks, Count Sheets, Opening Stocks- Implemented receiving report monitoring, cost reconciliation for main stores and outlets- Suggested the implementation of cost saving measures for casino gaming cards- Reduced monthly deviation of Casino Promotions and Events to a reasonable figure, from 9 million pesos to roughly a hundred thousand- Currently the project lead for the new inventory management system Show less

• 

  Agilysys

  Jan 2015 - now

  Manages a team of Eatec Consultants and Specialists, each handling designated accounts and projects for Singapore and APAC.Ensure SLAs are met for each customer, and project deliverables are on schedule.Directly coordinate with US development team for case escalations. Manages the product (Eatec), by coordinating with US on PDRs (product development requests), from customers all over Singapore and APAC, as well as new version releases and hotfixes. Works directly with US team on product enhancements and QA/testing, Currently manages key accounts RWS (Resorts World Sentosa), RWG (Resorts World Genting), and Accor Properties, for all product related concerns, issues, and enhancements.Manages project implementations and deployment Show less Tasked to do system implementations. Implementation includes:Discovery: Establish SOPs, system preferences, and customizationsDatabase design & build: Building and designing of database for customer. Single Server or Multiple ServersUser Training: Training consists of system setup, inventory maintenance, supplier maintenance, recipe maintenance, transactions such as purchase requests, purchase orders, receiving, transfers, spoilages, etc. Training is conducted with business units and ITSystem Interface Development: Process involves coordinating with various vendors to develop accurate mapping methodologiesSystem Interface Testing: Interfaces includes POS, Accounting System, Procurement System, Warehouse Management System, etcUser Acceptance Testing: Establish scripts and do parallel testing with end users.Go live standby and support: Live cover and supportProject sites include Malaysia, Indonesia, Thailand, Laos, Singapore, South Korea and Philippines. Show less

  • Manager, Services - APAC

    Jul 2021 - now

  • Operations Team Lead

    Oct 2017 - Aug 2021

  • System Consultant

    Jan 2015 - Oct 2017