CLARK ROBINSON

Experience

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  Elegant Gardens

  May 2003 - Aug 2004

  Site Foreman

  • Perform all aspects of landscape installations and maintenance • Manage multiple employees at various locations both commercial and residential• Ensure equipment is well cared for and maintained in optimal condition• Communicate with management regarding scheduling and service issues• Keep job sites safe and secure for employees and customers

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  Staples

  Mar 2005 - Dec 2007

  Sales Associate

  Business machines specialist responsible for the sale of: computers; computer peripherals and accessories; printers; technical service plans; and other office supplies.Customer serviceTelephone trouble-shooting and sales Awards:Highest Regional Extended Warranty SalesEmployee of the Month recognition, November 2005, March 2006.

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  AAMCO Transmissions and Total Car Care

  Dec 2007 - Aug 2008

  Customer Service Manager

  • Greet customers over the phone and schedule appointments Intermediate between customer and technician• Locate and acquire automotive parts Collect feedback on customer satisfaction

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  Lexington Group International

  Aug 2008 - Jan 2010

  Project Manager

  • Responsible for managing the day-to-day operations of six residential propertiesDirected homeowner association board meetings. Prepared and presented management report to the association board.• Liaison for residents and association board members for property issues and concerns.• Built and maintained positive relationships with residents and homeowner association board members.• Responded to resident requests and worked with residents to minimize and resolve resident problems and complaints.• Responded to and addressed emergency situations at property locations.• Conducted monthly inspection of properties to ensure homeowners were in compliance with association rules and regulations. Show less

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  Cape Enterprise

  Jan 2010 - now

  Area Property Manager

  • Oversee and manage the day to day maintenance of six community shopping centers representing over 2.5 million square feet. This includes site inspections and preparing conditions reports and oversight of all phases of maintenance for buildings, grounds and on-site equipment. Direct supervision of maintenance personnel and contractors to ensure property is properly maintained.• Review new tenant leases and cater to clients specific needs• Review and approve common area maintenance expense invoices for payment and obtain required approvals for larger expenditures. Prepare and monitor variance reports and recommend budget revisions.• Maintain tenant relations and research and resolve tenant issues including lease interpretation and evaluation for repair and maintenance concerns.• Maintain and evaluate service contracts by reviewing property maintenance requirements, estimating future maintenance needs and preparing bid specifications. Solicit and review bids from contractors and negotiate maintenance contracts adhering to budget restrictions.• Supervise outside contractors to ensure work is performed in accordance with company standards and contract compliance. Maintain daily contact with contractors and tenants to resolve issues, establish priorities, ensure maintenance needs and tenant-landlord requirements are met.• Provide field support to tenant coordination and construction.• Maintain operations staff by aiding in recruiting, selecting, orienting and training employees.• Direct staff job results by coaching, counseling, and disciplining employees and planning, monitoring and appraising job results.• Extensive Excel and other Microsoft Office applications experience Show less