Ankit Gaikwad

Experience

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  EClerx

  Apr 2012 - Nov 2015

  Senior Quality Analyst

  Played a pivotal role in:FMEA & Risk Mitigation Projects targeting at higher productivity & qualityReceived 5 spot rewards (Span of 3.2 years)working experience on Ms-Excel

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  CEBS Worldwide

  Dec 2015 - Nov 2016

  Senior Software Engineer

  Working on IBM Tealeaf tool (Analytics)> Component worked on:> PCA configuration for data capture, SSL keys, pipeline etc> RealiTea Viewer configuration according to the integrated website technology also with Local TLI> Tealeaf CX installation, server and TMS setting> cxImpact developed event, hit attribute, session attribute session list templates etc> cxView(Dashboard and Scorecard(process and KPI) designing according to requirement.> UI Capture and Tealeaf.js configuration> cxOverstat configuration (Heat maps,Attention maps, Link analytics, Form analytics)> cxConnect Data Analysis> Session Agent for pipeline from PCA to Tealeaf server Show less

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  Customer Centria

  Nov 2016 - Apr 2021

  Senior Solutions Consultant

  Over 8 years of experience in implementation and solutioning complex use cases on Marketing solutions like Adobe Campaign and Unica platform. Working as a technical lead for leading telecom customers as well as managing a team of 35 resources at client location and providing better solutions to the customer along with the team

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  Publicis Sapient

  Apr 2021 - Jul 2022

  Technical Lead
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  Adobe

  Aug 2022 - now

  Senior Technical Consultant