Talk to sales Try for Free
Angeliki Phytidou

Angeliki Phytidou

Sales Associate

Followers of Angeliki Phytidou200 followers
location of Angeliki PhytidouNicosia, Cyprus

Connect with Angeliki Phytidou to Send Message

Connect

Connect with Angeliki Phytidou to Send Message

Connect

  • Timeline

  • About me

    Press and Information Officer | Communication | MSc Management | BSc European studies and communication

  • Education

    • University of Bedfordshire

      2018 - 2019
      Master's degree Business, Management MSc

      Activities and Societies: Academic and practical experiences in relevant fields. Modules include: Accounting and Finance, Projects and Operation management, Marketing and the Digital future and Strategy and Brand management Academic and practical experiences in relevant fields. Modules include: Accounting and Finance, Projects and Operation management, Marketing and the Digital future and Strategy and Brand management

    • Leipzig University

      2012 - 2013
      German Language

    • Goethe University

      2013 - 2014
      Introduction to Sociology and Political sciences

    • European University Cyprus

      2014 - 2018
      European Politics and Communication Political Science and communications

      Grade B, Modules included:European Union Politics, Political communications, Critical thinking, Development of Communication skills, Persuasion techniques, Leadership and Team building, Conflict management, Economics, Relevant understandings of: Philosophy, Psychology and Anthropology

  • Experience

    • Interni / Moda Bagno

      Aug 2017 - Sept 2018
      Sales Associate

      •Provided superior customer service to clients by addressing all questions and concerns.•Helped to increase customer retention by striving to create wonderful customer experiences.•Demonstrated excellent product knowledge.

    • ACMA Trading Ltd

      Oct 2020 - Oct 2021
      Customer Support Officer

      •Provided solutions to customers by identifying problems, researching answers, and guiding customer through corrective steps, in a variety of areas including but not limited to system/technical troubleshooting, login/account issues and overall CRM enquires.•Maintained a balance between company policy and customer benefit in decision making. Handling issues in the best interest of both customer and company.•Completed customer POS requests with strict adherence to the company’s and Exxon Mobil’s standards to deliver consistent quality and optimize customer satisfaction. Show less

    • Conread Research Bureau LTD

      Oct 2021 - Mar 2022
      Account Manager / Research executive

      •Act as the main point of contact in all matters relating to client concerns and needs, while also consulting clients about project requirements and objectives.•Build and strengthen client relationships to achieve long-term partnerships.•Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients.•Designing research methods such as interviews or questionnaires and carrying out qualitative or quantitative research.•Analyzing, translating, presenting and reporting results. Show less

    • Cocoon Creations

      Apr 2022 - Dec 2023
      Project Coordinator

      •Act as the point of contact and communicate project status adequately to all internal and external stakeholders.•Assign tasks to internal teams and assist with schedule management.•Monitor and track project progress and handle any issues that may arise.•Make certain that clients’ requirements are met as the project evolves

    • Κυπριακή Δημοκρατία

      Oct 2023 - now
      Press and Information Officer

  • Licenses & Certifications

    • Theta Healing

      Theta Healing
      Jun 2016

    • How to be a fast learner

      Centre of Excellence Online Ltd
      Mar 2019