Klaudia Czyżewska

Experience

• 

  Enter Air Sp. z o.o.

  Jan 2013 - Jan 2014

  Flight Attendant

  Ensuring passenger safety and satisfaction according to companystandards on Boeing 737.Responsibilities: Providing information, guidance and assistance to passengersLeading in-flight salesWorking within multicultural environment, including 6-months stay in France

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  PKP Intercity

  Jan 2014 - Jan 2014

  System Analyst

  Team-working with business analysts in order to implement new business strategy into re-organized ticket-selling IT system.Creating requirements documentationTranslating business requirements into system requirementsSystem modelingProviding error-free solutions

• 

  Medorado

  Jan 2015 - Aug 2017

  Project Manager

  Leading an IT team, providing multichannel strategy solutions to pharma companies.Main responsibilities:Maintaining customer relationshipsGathering project requirementsEstimating and planning projectsPreparing project documentationManaging project team including any subcontractorsTracking and updating activities against project plansOthers:debugging/testsHTML/CSSe-mail campaignseventsSupervising trainees

• 

  Auchan Retail Polska

  Oct 2017 - Mar 2021

  Digital & e-commerce:- Working with all members of the team to plan & prioritize work, manage QA and releases: Product, Technology, Design, Editorial- Being involved in all aspects of the development life cycle: architecture, development, testing, training, implementation and maintenance- Collaborating with designers, technical specialists, planners, project managers, internal clients and business consultants- Identifying and recommending opportunities to improve work processes- Managing and escalating risks, issues, decisions, change requests- Creating and maintaining project documentation such as estimates, project plans, status reports, etc. Show less -Building stronger Brand image through on-line channels-Preparing digital content strategy and design including visuals, landing pages creation in CMS and HTML-Responsible of UAT testing (mobile app + websites) and technical feedback + improvment plans-Monitoring KPIs, creating reports and visualizing data-Ensuring CRM solutions including GDPR compliance-Preparing sales structure and new customer paths (click&collect, ROPO, e-commerce)-Preparing virtual vouchers and other promo actions (different cashier systems)-Cooperating with agencies and other subcontractors-Preparing newsletters (internal/external)Tools: - SAP Hybris commerce, - Wordpress, - Google Analytics,- Google Play Console/iTunes Connect - Netbeans, - MS Office/Google docs, - Adobe Photoshop, Illustrator, - UXPin, PowtoonMobile OS: iOS, AndroidINNOVATION \o/ Show less

  • Digital Project Manager

    Sept 2019 - Mar 2021

  • Digital/On-line Specialist

    Oct 2017 - Jun 2020
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  Jerónimo Martins

  Apr 2021 - now

  Senior Digital Transformation Manager