Experience

• 

  Petlas tire manufacturing and trading inc.

  May 2002 - May 2003

  It intern

  IT Intern

• 

  Escort teknoloji yatırım a.ş.

  Feb 2006 - Jul 2008

  Technology specialist

  • Managed client pc and hardware system operations for Escort Teknoloji Yatırım A.Ş. in Istanbul, Turkey.• Oversaw client service management, ensuring efficient check and repair of pc hardware.• Developed strong troubleshooting skills and expertise in hardware maintenance.• Collaborated with IT team to provide top-notch support and service to clients.

• 

  Bdh - bilisim destek hizmetleri

  Oct 2008 - Jan 2011

  System administrator

  • Managed Blackberry server deployment and mobile device management for a top 5 corporate in Turkey.• Oversaw MS Exchange and MS Server deployment and management for efficient operations.• Provided outsourced server and systems support to ensure seamless IT operations.

• 

  Netas

  Jan 2011 - Nov 2012

  System administrator

  System Administrator of Corporate Consultancy and Support Team

• 

  Odeabank

  Nov 2012 - now

  • Managed Change Management and Problem Management for IT Infrastructure at Odeabank in Istanbul, Turkey.• Lead L1 and L2 teams in digital transformation and Windows 10 to Windows 11 migration process.• Oversaw client management and ensured smooth Windows deployment process. Endpoint security deployment and management process, application whitelist process. • Managed change and problem management of IT infrastructure at Odeabank in Istanbul, Turkey.• Oversaw Active Directory and all Windows servers management, critical servers migration, and finding management.• Implemented processes to ensure smooth operations and efficiency in IT infrastructure.• Achieved seamless migration of critical servers resulting in improved system performance and reduced downtime. • Managed and setup blade systems for efficient data management and operations.• Deployed operating systems and critical system management for seamless operations.• Oversaw swift infrastructure management to ensure optimal performance.

  • Service Management Manager

    Oct 2023 - now

  • Assistant System Manager

    Jun 2019 - Oct 2023

  • Senior System Administrator

    Nov 2012 - May 2019