Experience

• 

  Widernet

  Oct 2010 - Jun 2011

  Digital librarian intern

  Contacted content owner in the field for permission to use their resources in digital libraryOrganized library into structure that best met the needs of people with disabilitiesComposed basic web pages for shared content from donorsLabeled and styled Global Disability Rights sub-libraries

• 

  Iu communications | office of creative services | indiana university

  May 2012 - May 2013

  Information architect intern

  Directed stakeholder interviewsProduced site maps, wireframes, prototypes in Axure and OmnigrafflePresented deliverables and recommendations to clientsDesigned, conducted and reported qualitative and quantitative usability tests

• 

  Pinpointcare

  Nov 2013 - Feb 2015

  Experience engineer

  Mapped out existing version of the software for the first time, providing insight to the necessary changes for the subsequent version designConceived user personas and mock dataDesigned 'Version 2' system site mapConducted ideation sessionsProduced high fidelity designs in Adobe PhotoshopPresented designs to stakeholders and PinpointCare team

• 

  Symmetri marketing group

  Jun 2015 - Apr 2016

  Experience architect

  Instrumental in bridging the gap between UX and other departments to provide for a more collaborative culture and workplace environmentCreated UX department and led the standardization of UX processes from templatizing wireframes and optimizing annotations to building crossdepartment relationshipsWrote interaction, animation and functional specificationsConstructed rapid prototypes using AxureAssisted analytics team to produce Google Analytics reports

• 

  Abelsontaylor group

  Apr 2016 - Jul 2016

  User experience architect - 3 month contract

  Translated client requirements to architect the marketing site for the product of a leading pharmacy companyShaped user flows that mapped human behavior in complicated interactionsFormed prototype and supporting internal documentation for leading product and related micrositesWrote annotated guides for client and development consumption

• 

  Bswift

  Jul 2016 - Mar 2021

  Managed a multitude of projects across bswift’s diverse suite of benefit administration applicationsServed as the ‘ghost behind the machine’, creating experiences that led to user understanding on the complicated topic of benefitsLed conception of pitch that won the company its first ‘Jumbo Market’ clientExtracted translated client/stakeholder requirements from abstract concepts to customized benefit web solutionsDeveloped personas and user journeys to map enrollment process experienceDelivered personalized experiences to clients’ total rewards portalsDesigned chatbot and decision support capabilities to optimize understandingTested efficacy of web applications using qualitative and quantitative methods Show less

  • Senior User Experience Designer

    Jul 2019 - Mar 2021

  • User Experience Designer

    Jul 2016 - Jul 2019
• 

  Lhh

  Jun 2021 - Sept 2022

  Paladin is now LHH!

  • Sales Executive

    Jun 2022 - Sept 2022

  • Talent Acquisition Specialist

    Jun 2021 - Jun 2022
• 

  Vail systems

  Nov 2022 - Dec 2023

  • Manager, HR Operations and Employee Services

    Mar 2023 - Dec 2023

  • Technical Recruiter II

    Nov 2022 - Mar 2023
• 

  Josselyn

  Mar 2024 - now

  Human resources generalist