Experience

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  Bank of america - card services

  Jan 1997 - Apr 2008

  Credit Card - credit analyst. operations support and project management with system changes for pricing and decision engine. Risk Operations support on decision engine. Enhancing the Credit Card credit risk decision engine.

  • AVP - Operations and Risk Analysis

    Oct 1997 - Apr 2008

  • Credit Risk Analyst

    Jan 1997 - Jan 2007
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  Partnersfirst affinity services

  May 2008 - May 2009

  Avp - marketing account executive

  I covered our Credit Card Affinity Partners in the South West region with my main focus on account production through relationship development and strategic marketing. My primary Partners were the Palms Hotel Casino and the Western Alliance Banks: Alliance Bank of Arizona, Torrey Pines Bank, Bank of Nevada, Alta Alliance Bank, and First Independent Bank of Nevada. I also managed the University of Arizona Athletics, WoodWorker's Supply, Inc., Executive Women's Golf Association, Texas Fish and Game, and a few other smaller groups. Show less

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  Airo marketing, inc

  Feb 2011 - Sept 2011

  Account executive

  Business Management, HR, Streamlined Process Efficiencies and Improvements (Six Sigma, Lean, DFSS), Business consulting and coaching, Talent Attraction and Retention, Networking, Internet Marketing, SEO, SEM, Online Social Media Marketing using Facebook, LinkedIn, Twitter, YouTube, and now Google+, Contractor Marketing, Telemarketing, Client Management, Sales

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  Ameriprise financial services, inc.

  Sept 2011 - Mar 2012

  Business analyst consultant

  Mediation between business and technology to ensure effeciency and quality in new and changed systems. Includes writing business requirements, technology requirements, test scripts, testing and production support.

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  Tcf bank

  Aug 2012 - Jan 2020

  Blazed the Agile transformation trail at TCF. Worked with a product team guiding outcome based priorities that align with company strategy and provide the most value to the customer. Connecting Business and IT to create collaborative and effective solutions ensuring responsible technology investments. User Experience and process improvement. SDLC redesign. IT project initiation process development. Prioritization facilitation. Strategy and planning. Business Capability modeling. IT Application Support and Development for Commercial Banking, delivering technology and services that offer efficiency and quality in new and changed systems. Follow SDLC process and use BA techniques from BABOK. Includes writing business and functional requirements, test plans and scripts; performing testing, providing production support and problem resolution.

  • Product Owner

    Jan 2017 - Jan 2020

  • Senior Business Analyst

    Sept 2014 - Jan 2017

  • Business Systems Analyst

    Aug 2012 - Sept 2014
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  Ged testing service

  Jan 2020 - now

  Product owner

  Leveraging years of living in multiple product delivery methodologies to creatively organize our work and keep the team moving forward with outcome based priorities that align with company strategy and provide the most value to our students. Are we “Agile”? Are we “Scrum”? Are we “Lean”? Are we “waterfall”? Who knows? Who cares!? All I know is we’re talking to each other. We respect each other. We’re creatively solving problems and checking in with our students to see if it actually works for them. And we’re getting stuff done... FAST. Show less