Eli Joest

Experience

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  Guess?

  May 2012 - Jul 2014

  Co-Manager Human Resources
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  H&M

  Jul 2014 - Aug 2016

  Flagship Department Manager

  • Workforce Expansion: Was a crucial part of launching H &M’s largest recruiting program “It’s Possible” in the DC, MD, VA Market area, successfully developed a network & pipeline of internal & external candidates & assisted in filling various full-time roles including Store Managers, Department Managers, Supervisors, Sales Advisors, Visuals & Visual managers• Merit System: Responsible for writing & administering department employee talent reviews, development plans, succession plans, training plans, documentation forms, corrective action plans, review & merit increases. Show less

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  Banana Republic

  Aug 2016 - Apr 2018

  Associate Store Manager

  • Sales Management: Responsible for the Management of approx. $4 Million in annual revenue. ended 2017 with +.03 sales gain to comp. sales, and #1 Regional results for credit performance achieving 135% over YTD credit results, achievement of 82% on customer service survey• Employee Relations: Handled all Employee grievances in conjunction with corporate human resources manager providing key investigatory information, & counseling on all ER matters including harassment, discrimination, & staff disputes, administer all progressive discipline & and determine appropriate actions. Resolved 2 fraud cases involving subordinate managers.• Training & Development: Managed the team’s performance through, Individual Development Plans, mentoring, & succession planning. Trained & developed associates to build professional leadership skills, successfully promoted 4 brand ambassadors into specialist’s roles, 1 full-time key holder promotion in 6 months, & two full-time supervisors in just one year• OSHA/Safety: Ensured compliance to all Federal, State, & Gap Inc. employment requirements including safety and legally mandated standards of operations including meal break compliance, new hire paperwork accuracy, fire safety, & OSHA safety regulations; successfully achieved a 97% on operational compliance audit Show less

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  TJ Maxx

  Apr 2018 - Nov 2018

  Assistant Manager/ Talent

  • HR Operations: Responsible for the high-volume logistics & operation of a $22 Mil department store, partnered with the delivery vendors, developed a workforce schedule utilizing KPIs, & trained staff to process, store, & display high volumes of product shipments. Reduced shipment processing times from 6 hours to 4 hours • HR Administration: Processed all new hires & orientation, updated new hire filing system, I’9’s, W4 tax documents, & benefit elections; Administer new hire profiles in Day force & ADP systems, review employment agreements, job descriptions, company policies, organize training schedules, & review all training materials with all new employees Show less

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  Michael Kors

  Nov 2018 - Nov 2019

  Assistant Manager/ Talent

  • Career Coaching: Assess, train, develop, & mentor staff using career training tools, KPIs, training modules, and competency assessments to leverage staff skills. Successfully promoted 1 full-time associate to a full-time supervisor• Microsoft Office 365: Compiled sales ledger in MS Excel, created schedules, created PowerPoint presentations on merchandise presentation for corporate office, & used advanced skills in Outlook E-mail to organize & distribute the workload. Managed calendar taps to schedule interviews, updated calendar with tasks, & communicate with corporate, vendors, and applicants through outlook email • HR Analytics: Analyze Micro Strategy Reporting for individual sales associate performance to develop SMART action plans to meet goals. Analyzed department sales reports to coach staff & provide direction on merchandise presentation, effectively raised department sales by 12% overall. Show less

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  Jerry's Chevrolet, Jerry's Toyota, & Jerry's Mitsubishi

  Nov 2019 - Jun 2022

  Director of Human Resources

  • HRIS Technology: Streamlined the existing ADP Workforce Now software package, effectively reducing the time to hire from 5 hours to 1.5hours. In ADP: built a custom Home Page to house employee resources including, Career Center, 401k resource center, COVID-19 Resource Center, Recruitment Center. Also, streamlined benefits & timekeeping process by integrating HRIS into ADP’s mobile solutions application.• Pandemic Response: Directed all COVID-19 response procedures and policies. drafted pandemic response P&P, established contact tracing, increased sanitation efforts, quarantine procedures, return to work policies, staff education, FFCRA Credit implementation, FMLA & Sick Leave policies, PPE, barriers, layoffs, furloughs, and one on one guidance to employees affected by the COVID-19 Virus, saved payroll dollars utilizing FFCRA Credits & PPP funding • Legal Compliance: Partnered with company Lawyers to establish & write company policies & procedures manual & rolled out and implemented a new employee handbook in 2020. In addition, wrote & implemented over 50 separate company policies & procedures. Improved the filing system, and developed an I-9 audit that enabled the company to avoid IRS Fines. Reduced unemployment tax rate costs two years in a row.• Career Planning: Responsible to foster internal and external talent initiatives through Jerry’s “It’s about you” program. Participate in employer-sponsored programs at Lincoln College of Technology for on-campus recruitment, job fairs, and PAC meetings. Acts as an Advisory Board Member for the College & Won an Employer Appreciation Award in 2020 for the outstanding partnership.• Employee Relations: Successfully developed and implemented “Open Door Policy”, strong investigative tools, & processes for all employee complaints & grievances.• Organization Transformation: Effectively changed company culture to reflect “Family Values”, Assist in the company’s “Golden Jerry’s” motivational program Show less

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  State of Maryland

  Jun 2022 - Aug 2024

  Human Resource Officer II
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  HealthCare Access Maryland

  Jul 2024 - now

  Human Resources Manager