
Andre Nesti Assis Lemos
Manager

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About me
Dynamic operational senior manager with strong analytical acumen and proven success in process optimization and people management.
Education

Faculdades Fleming
2004 - 2008Bachelor's degree Business Administration and Management, General▪ Administrative theories and financial administration;▪ Communication and expression;▪ Marketing and economics;▪ Accounting, statistics and cost management;▪ Entrepreneurship, international business administration;▪ Management of small and medium enterprises;▪ Quality and productivity management and people management.

Della Institute
2017 - 2017Associate's degree Marketing Certificate IV▪ Articulate, present and debate ideas;▪ Apply digital solutions in work processes;▪ Develop knowledge and apply corporate marketing in organizations;▪ Coordinate and identify strategic solutions in customer service;▪ Leadership and coordination of people;▪ Identify, analyze and understand new markets.

Londsdale Institute
2013 - 2014Asso Business Certificate IV▪ Make presentations and prepare documents;▪ Coordinate strategic implementations in customer service;▪ Promote products, services and innovations in the corporate environment;▪ Develop projects, teams and individuals;

MEGT
2013 - 2013Associate's degree Business Certificate II▪ Make presentations and prepare documents;▪ Coordinate strategic implementations in customer service;▪ Promote products, services and innovations in the corporate environment;▪ Develop projects, teams and individuals;

Seta
2000 - 2002High School High School/Secondary Diplomas and Certificates
Fundação Getulio Vargas
2008 - 2010Master of Business Administration - MBA Business Administration and Management, General▪ Strategic and people management▪ Negotiation and Conflict Management▪ Fundamentals of Project Management▪ Business Economics▪ Financial Accounting Mathematics▪ Marketing

FGV
2008 - 2010Master of Business Administration - MBA Business Administration and Management, GeneralActivities and Societies: · Strategic and people management · Negotiation and Conflict Management · Fundamentals of Project Management · Business Economics · Financial Accounting Mathematics · Marketing
Experience

Arthur's Costelaria
Jan 2005 - May 2006ManagerCash flow, personnel coordination, stock control, customer service, accounts payable and receivable. Participation in all the steps and activities pertinent to the routines of the restaurant branch as well as in the making of decisions and negotiations.

Delegacia da Receita Federal
Oct 2005 - Jul 2006Administrative AssistantPreparation of official documents, inventory control, contact with seized goods, preparation of budget sheets and contracts, price quotation, coordination of people, assembly of administrative processes for bids and trading sessions, teamwork.

Solution Orthopedic Equipamentos Médicos Ltda.
Sept 2006 - Dec 2011Financial and Administrative AssistantResponsible for administrative and financial routines, working mainly in the collection of receivables, accounts payable, purchases and billing. Negotiation with debtors, analysis of cash flow, negotiation with suppliers, analysis of credit to clients, financial planning, payroll.

Manolo's Festas
Mar 2014 - Nov 2017OwnerManager and responsible for the entire financial, accounting and tax area. Dealing with clients and suppliers, marketing, quotation, development of social media campaigns, elaboration of sales strategy, cash flow, budget planning, coordination of people, active participation throughout the organization of the events.

IMA - Instituto de Medicina Avançada
Jul 2014 - Apr 2015General ManagerManagement of people, resources and risks, supervision of purchases, preparation of management reports. Manage the sectors of accounts payable and receivable, financial, personnel department, reception and billing. Assist clinical staff providing the necessary conditions for the performance of their duties.

Manolo’s Molhos
Nov 2017 - Jun 2022OwnerManager and responsible for the entire financial, accounting and tax area. Dealing with clients and suppliers, logistics, marketing, elaboration of routes for delivery teams, development of social media campaigns, elaboration of sales strategy, cash flow, budget planning, coordination of people, active participation throughout the line production.

CPM International Contact Centre
Jul 2018 - Sept 2018Customer Services AgentAirbnb Customer service. Dealing with customers, making sure their bookings were gone as planned, clarifying doubts and helping creating profiles. High demand of calls and target to be achieved.

Competence Call Center
Sept 2018 - Feb 2020Content Moderator
TELUS International Europe
Mar 2020 - nowSenior Team Manager
Mar 2023 - nowPortuguese Market Team Manager
Mar 2020 - Mar 2023
Licenses & Certifications
- View certificate

Ejecución del proyecto: Ejecutar el proyecto
Google Career CertificatesFeb 2024 - View certificate

Managing the Company of the Future
University of LondonJun 2021 - View certificate

Iniciación del proyecto: Cómo iniciar un proyecto exitoso
Google Career CertificatesDec 2023 - View certificate

The Manager's Toolkit: A Practical Guide to Managing People at Work
University of LondonJun 2021 - View certificate

Fundamentos de la gestión de proyectos
Google Career CertificatesNov 2023 - View certificate

Web Development with Python
IBMMay 2024 - View certificate

Planificación del proyecto: reunir todos los elementos
Google Career CertificatesJan 2024 
Gestión de proyectos con la metodología Agile
Google Career CertificatesMar 2024- View certificate

Certificado de gestión de proyectos de Google
Google Career CertificatesApr 2024 - View certificate

Proyecto final: Aplicación de la gestión de proyectos en el mundo real
Google Career CertificatesApr 2024
Languages
- poPortuguês
- inInglês
- itItalian
- spSpanish
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