
Ema Muratova
Sales and Marketing Manager

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About me
Business Developer | Sales Specialists | Key Account Manager
Education

AUE - FON University
2018 - 2019Master of Economics Marketing
Faculty of Economics, University "Ss. Cyril and Methodius"
2007 - 2012Bachelor’s Degree Faculty of Economics, Finance and Financial Management ServicesActivities and Societies: Member of Non-profit organizations: - EESTEC (Electrical engineering students European association) - BEST (Board of European Students of Technology) Graduate Bancassurance: implementation, trends and challengesBancassurance as the distribution channel of insurance services, is very widespread and developed within the insurance industry worldwide. However, it's degree of development has a wide interval of values for each country. In global terms, the treatment of bancassurance remains positive. The already developed markets, growth will be encouraged through the distribution of products from both groups of insurance(life and non-life) of… Show more Graduate Bancassurance: implementation, trends and challengesBancassurance as the distribution channel of insurance services, is very widespread and developed within the insurance industry worldwide. However, it's degree of development has a wide interval of values for each country. In global terms, the treatment of bancassurance remains positive. The already developed markets, growth will be encouraged through the distribution of products from both groups of insurance(life and non-life) of precisely segmented customer base Show less
Experience

Generali Investments Slovenia
Sept 2013 - May 2015Sales and Marketing Manager► Customer care representative - Creating a customer base, mailing contact, holding meetings, negotiating, signing long-standing contracts;► Managing the HR processes including headhunting, interviewing and training of new and current employees;► Public Relations and Event management;► Learn basic knowledge about Search Engine Optimization (SEO), Google Adwords, Google Analytics and get best practices regularly;► Marketing Planning & Strategy;► Social Media Marketing - facebook, instagram; Show less

WVP Group
Sept 2015 - Jun 2020Executive Assistant to CEO- Business Analyst and Consultant- Management of customer portfolio, development of existing customers andacquisition of new customers - Market research and evaluation for potential targets and business opportunities- Responsible to build, lead and administrate the Sales Team in order to maximize the results - Lead and participated in numerous projects such as design and system integration of CRM, Internal Audit, IVR re-definition, implementation of new technologies

WVP Fund Management
Jun 2020 - nowInsurance Broker & Financial Consultant• Negotiation between clients and all insurance companies on behalf of the client for all his needs such as child savings, saving for retirement, life insurance with classic and unit programs.• Taking care of private health insurance for companies and families.• Resolving fire and flood damages on your property and vehicle insurance.• Financial consultation for investment on short term, medium and long term, in money, bonds and stock funds.

Pikasa Analytics
Jun 2020 - nowo Develop a strategy for data analytics, determine market positions, operate a budget and achieve goals in media monitoringo Doing research on current topics in each industry separately and writing reports at the request of the cliento Data storytelling and data visualization so business users can absorb and leverage the insights for more intelligent decision-makingo Adept at directing customers with data science and prioritize the long-term relationshipo Collaborating with team members, motivating and manage at all levels to encourage creative AI solutions, testing and improve the value of the product to the end user (client and businesses) Show less
Business Development Manager
Jan 2023 - nowRegional Manager
Jan 2022 - Jan 2023Key Account Manager
Jun 2020 - Jan 2022

KARIERA.mk
Apr 2021 - Sept 2021Project Manager* Guide and supporting two projects, scheduling commitments in a team, budgeting, managing project risks and measure the project* Promoted startups, young women entrepreneurs, sharing successful women's businesses and encouraging new ones - The future, business & women for ENTREPRENEURS (founders) * Creating and developing a new product - ЕMPLOYER BRANDING for IT companies

Motivi Employments
Apr 2021 - Jul 2022Product Manager@ Conducting set communication with the external and internal team in the whole process from finding suitable required employees, to their registration/deregistration and payment of salaries.@ Running the product through all stages, solving problems and launch the product to the market - "Motivi & Friends"
Licenses & Certifications

Licensed Insurance broker
ASO.MK / Insurance supervision agencyMay 2014
Investment Agent
Securities and Exchange Commission of the Republic of North MacedoniaJan 2019
Information technology
UNDPMay 2001
Conflict Management Skills
Nansen Dialogue Centre SkopjeMay 2004
Entrepreneurship Culture and Business Ethics
Youth Entrepreneurial Service FoundationMay 2020- View certificate

Sales Management Training: Strategies for Developing a Successful Modern Sales Team
HubSpotFeb 2021 
Digital Marketing
SMstudy - Global Accreditation Body for Sales and Marketing CertificationsAug 2020
Brand Management: Aligning Business, Brand and Behaviour
London Business SchoolSept 2020
Advanced excel
BrainsterOct 2018- View certificate

Email Marketing Certification
HubSpotJul 2020 
Telesales
Triple S Group DOOApr 2014
Volunteer Experience
Organizer and member
Issued by BEST Skopje
Associated with Ema MuratovaOrganizer and member
Issued by EESTEC LC Skopje
Associated with Ema Muratova
Languages
- maMacedonian
- enEnglish
- seSerbian
- spSpanish
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