
Daniel Woodley
Health Records Officer

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About me
Operations Performance Manager at Great Western Hospitals
Education

Marlborough School, Woodstock
2010 - 2011AS Chemistry D
Marlborough School, Woodstock
2008 - 2009GCSE Chemistry B
Marlborough School, Woodstock
2008 - 2009GCSE Physics B
Marlborough School, Woodstock
2008 - 2009GCSE Biology, General C
Marlborough School, Woodstock
2008 - 2009GCSE Triple Science Award C
Marlborough School, Woodstock
2008 - 2009GCSE English Language and Literature, General C
Marlborough School, Woodstock
2008 - 2009GCSE Mathematics C
Marlborough School, Woodstock
2008 - 2009GCSE French C
Experience

Office Angels
Aug 2011 - Nov 2011Health Records Officer● This was my first full-time job role as a temporary staff member. I was based at Medical Records at the John Radcliffe Hospital that involved filing, tracking, and sending patients physical notes to the relevant department.

Oxford University Hospitals NHS Foundation Trust
Nov 2011 - Jul 2021● Operationally managing various services of the Surgery Directorate. Performance managing each service, ensuring that all benign and cancer patients receive treatment within the national targets, as well as delivering compassionate care for every patient referred into our services. ● Line-managing a team of 11 administrators in the Breast Surgery and General Surgery departments.● Consistently focusing on the capacity and demand of new referrals by delivering radiology-supported clinics to accommodate the demand of GP referrals and Breast Screening. ● Managing projects on improving the service, such as providing a paperless service, implementing voice-recognition dictations, and creating an electronic triage system. Show less ● Supervising a team of 10 administrators in the 2 Week Wait Bureau, ensuring that the team were administratively processing the appointment booking of every cancer referral within the 14-day cancer target.● Management of Netcall (telephone) statistics of the Patient Contact Centre.● Valuable experience of understanding the departmental and clinical processes of each cancer speciality (such as Breast, Dermatology, Head and Neck, Gastrointestinal, etc).● Consistent liaison with cancer clinicians requesting the triage outcome of each referral prior to booking the appointment on the hospital system and gaining an understanding of the clinical methodology used. Show less
Access & Performance Manager
Jul 2017 - Jul 2021Senior Pathway Administrator
Apr 2016 - Jul 2017Supervisor
Jun 2015 - Apr 2016Lead Administrator
Oct 2014 - Jun 2015Patient Contact Centre Operator
Apr 2013 - Oct 2014Clinic Preparation Officer
Nov 2011 - Mar 2013

Oxford Health NHS Foundation Trust
Jul 2021 - Nov 2024Office Manager● Administratively managing the Highfield Adolescent Inpatient Unit, line-managing a secretary and ward administrator ensuring all departmental targets are achieved.● Responsible for our HealthRoster ensuring all clinical shifts are filled from Healthcare Assistant to Consultant.● Managing all recruitment processes and being involved in interviews when appointing new staff, processing induction guides, and setting up and training new starters.

Great Western Hospitals NHS Foundation Trust
Nov 2024 - nowOperations Performance Manager• Operational management of the Gastroenterology service ensuring all patients receive treatment in line with RTT and PTL targets.• Line management of three Band 5s that each cover administration teams in the Gastroenterology and Endoscopy services.• Job planning management of 7 consultants and their clinical activity.• Escalation manager for the General Medicine division on a rotational basis handling inpatient bed movement.
Licenses & Certifications
- View certificate

Praxis Framework Foundation
APMG InternationalDec 2023 
Business and Administration NVQ Level 2
Oxford University Hospitals NHS Foundation TrustNov 2013
Business and Administration NVQ Level 4
Oxford University Hospitals NHS Foundation TrustNov 2019
Operational Management Diploma Level 5
Oxford Health NHS Foundation TrustAug 2022
Business and Administration NVQ Level 3
Oxford University Hospitals NHS Foundation TrustApr 2017
Languages
- frFrench
- enEnglish
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