Sushavan Sur

Experience

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  Spanco BPO

  Jan 2009 - Jun 2010

  CCE

  Take calls for Reliance CDMA WB circle as Customer Care Executive.

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  Tathya

  Mar 2011 - Nov 2012

  ITES Executive

  Responsibilities: • Lead Generation• Website Research• Ad Posting• Data Mining

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  MG Tathya Solutions Pvt Ltd.

  Nov 2012 - Mar 2021

  Project Leader

  Experienced Team Lead with a demonstrated history of working with the ITes in Quality Annalists, Operations, Project Management at international level. ► Excellence: I have expertise in Service Delivery Operations and Project Management providing developing profitable and productive business relationships, coordinating with decision makers. ► Thought Leadership: I possess superior leadership, team building, communication, interpersonal, and presentation skills. Ability to implement innovative strategic plans to identify process flow and resolution, initiate projects and service to establish performance goals to meet efficiency levels, targets, & quality assurance standards.I am a self-motivated, hardworking and goal-oriented person with a high degree of flexibility, creativity, resourcefulness, commitment and optimism. A quick learner with high levels of adaptability and ability to take initiative. An effective team player with exceptional planning and execution skills coupled with a systematic approach and quick adaptability. Efficient in handling team as well as working individually. Also, capable to train new team members for various projects.Having 8years+ extensive experience working across functions: • Team Handling- New team building with extensive process training to the new team members.• Guideline preparation.• Report generation• Job allocation• Maintaining SLA• Client Servicing• Quality monitoring and taking initiatives to improve quality.• Client Relationship/Communication• Lead Generation• Online Advertising• Project Development Show less

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  JPS Medaid

  May 2019 - now

  Associate
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  Commit

  Apr 2021 - Mar 2022

  Assistant Manager Junior Business Analyst
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  Spiffy Digital

  Jun 2021 - now

  Founder

  I'm a Google-certified digital marketing manager who's in charge of researching new and emerging digital platforms. Concentrate on how your business goes to the top of the SERP through the SEO world use high-quality, relevant material on websites while adhering to Google standards. Maintaining adequate backlinking is also important, as is understanding how to spend advertising money on the internet., Also having a piece of professional knowledge on digital marketing campaigns, including web, SEM, email, Local businesses, ads, Google business, Seo, Social Media Marketing, Business Promotion, PPC campaigns. and display advertising. Show less

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  Digiex Web Services Pvt Ltd.

  May 2022 - Dec 2022

  Project Manager
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  VS Digitech Technology

  Jan 2023 - May 2023

  Head of Digital Marketing
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  ATA ANALYTIQ LLC

  May 2023 - now

  Operations Manager

  With a passion for nurturing talent and fostering a culture of continuous learning, I take pride in my role in talent acquisition and development. I specialize in sourcing top-tier candidates, conducting comprehensive training programs, and providing ongoing support to ensure our team members thrive and contribute to our collective success.In addition to talent management, I possess a deep understanding of digital marketing strategies and techniques. From crafting compelling Google and Facebook advertising campaigns to optimizing SEO, SEM, and SMO efforts, I leverage my expertise to enhance brand visibility, generate leads, and drive conversion opportunities.My Responsibilities:Talent Acquisition and Training: Spearheading the recruitment process and developing tailored training programs to empower team members with the skills and knowledge needed to excel in their roles.Digital Marketing Mastery: Leading and optimizing digital marketing campaigns across various platforms, including Google Ads, Facebook Ads, and social media channels, to drive brand awareness and engagement.Sales Management: Managing sales operations and collaborating closely with the sales team to set ambitious targets, monitor performance metrics, and implement strategies for revenue growth.Business Growth Initiatives: Identifying opportunities for expansion and innovation, leveraging market insights to drive strategic decision-making and propel business growth. Show less