Vicki Tay

Experience

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  Ajisen Ramen

  Nov 2016 - Mar 2017

  Service Crew
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  Palette Box

  Mar 2019 - Mar 2019

  Sales Promoter
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  Changi Airport Group

  Sept 2019 - Feb 2020

  Changi Youth Ambassador

  - Performed ground walks during each shift while handling passengers’ queries, reporting of system faults, & respond to unexpected situations (eg. Medical, Service recovery, unattended baggage)- Assisted with daily operations (Arrivals, Departures, Gate changes) through crowd control and communication with relevant parties, reducing delays/disruptions in the airport- Executed leadership roles such as Intern Lead & Terminal Lead, which required the taking down of minutes, manpower planning & oversee respective terminals assigned Show less

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  Café Amazon

  Jan 2021 - Feb 2021

  Barista
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  Nineteen Tea

  Apr 2021 - Aug 2021

  Service Crew
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  SATS Ltd.

  Jan 2023 - Aug 2023

  Production Planning

  - Creation & amending daily production orders of at least 250 daily given by the supply planners ensuring chefs receive updated quantity for production in a timely manner- Collation of weekly critical items list for chefs & procurement team to be informed of current, incoming, & required stock in preparation for weekends- Troubleshoot and resolve inventory discrepancies between the material flow of Stores, Food Preparation, Cooking, Dishing and Foodbank stages, ensuring accurate record keeping & quantity to be accounted forTop 10 Weekly Disposal Items• Contributed through generating system report & organising data in excel• Provided possible reasons for high disposal & after investigation with mentor, successfully reduced disposal cost for items that were identified in Top 10 within 2-3 weeksStreamlining of Menu components • Contributed through data collation according to food categories, cross checking in SAP before flagging out possible inactive SKUs to be reviewed with procurement team• Completed Streamlining for Butchery (Meat/Seafood) category & reviewing of egg category within the last 2 months of internship Show less

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  Synagie Group Asia & Europe

  Nov 2023 - Nov 2023

  Logistics Assistant

  - Learnt basics of reading order list, order picking, and verifying products against customers' orders to ensure order accuracy, maintaining proper inventory management.- Packed products according to customers' order list for various luxury brands (Jo Malone, La Mer, Estée Lauder, Kate Spade etc), fulfilling orders from Shopee and Lazada during the 11.11 sales period.

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  Finexis advisory Pte Ltd

  Mar 2024 - Apr 2024

  Financial Consultant
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  Scoot

  Jul 2024 - Nov 2024

  Specialist, Cabin Services (Training & Crew Services)

  - Manage end to end training administration for initial batches of trainees including trainer & venuearrangements, training program, attendance record, certificates ensuring smooth training process- Administer elearning and manage Learning Management System (updated training materials and revisions) especially for initial batches to be enrolled & access on time- Manage crew stationery and supply including procurement, requisition, issuance & raising invoices. Resolved issues raised regarding quality, sizing, & crew experience with uniform vendor Show less

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  Scoot

  Mar 2025 - now

  Specialist, Rostering (Flight Crew)