Danielle Rourke

Experience

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  Tours Vegas Tours Mexico

  Jan 2002 - Jan 2004

  Travel Agent

  POSITION SUMMARY: Assisted customers in person, by phone, and email to arrange a wide range of travel requirements. Assisted new travel agents with booking procedures and questions.1) Sold a variety of travel products including flights, hotels, car rentals, cruises and insurance 2) Developed and maintained a large and diverse customer and supplier base3) Researched, updated, and maintained weekly travel specials for the website4) Organized and updated supplier lists including passwords and company contact info5) Used the Internet and travel supplier sites to research prices and destinations6) Served as a primary consultant to Fareconnect affiliate travel agents 7) Reviewed and resolved customer and affiliate discrepancies8) Managed group travel bookings of weddings, conferences and other customer group travel Show less

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  ILearn Solutions

  Jan 2007 - Dec 2009

  POSITION SUMMARY: Initiated product distribution network via joint ventureand direct-to-client relationships1) Participated in executive business development strategy meetings to determine customers/partners relevant to global distribution initiative2) Researched and reported relevant joint venture and direct-to-client customers including; Learning Management System (LMS)/Talent Management System (TMS) providers, assessment platform providers, staffing companies, and online job boards3) Researched and learned business of potential clients in addition to the functionality of their LMS, TMS, or assessment platform4) Created, and accountable for, outbound business development/sales call strategy and project timelines5) Served as first point of contact to customer/client Directors of Business Development and/or Senior V.P.s to negotiate joint venture or direct sales relationship6) Coordinated executive meetings between iLearn Solutions Sr. V.P. of Business Development and client/customer executive team7) Managed the completion of critical party agreements (non-disclosure, joint venture agreement, etc.)8) Served as account management and client/customer liaison lead Show less POSITION SUMMARY: Developed proprietary content for job-skill assessment andlearning products using proprietary development schema1) Developed job-skill course and assessment content for a variety of skills (500+) that applied across multiple verticals (Professional Transferable, Management and Leadership, Sales and Marketing, Healthcare, IT, Accounting and Finance etc.)2) Designed job-skill course outlines via online/off-line research and SME (subject matter expert) feedback (i.e., course description, target audience, learning objectives, modules, topics etc.)3) Received and applied feedback of content review from industry SMEs, Tracked and reported content development project scope and schedule to project and executive teams 4) Assisted in the definition of content deliverables (outline, modules, etc.) and development priorities 5) Ensured content was developed according to proprietary development templates and aligned with copyright laws6) Participated in lessons learned session with project and executive teams 7) Designed new learning and assessment product lines and joint venture sales campaigns with global LMS and LCMS resellers such as Plateau, Meridian, HRSmart, and Comartis8) Published assessment and course content to align with e-learning standards (SCORM, AICC)9) Consulted on the development of new proprietary product developmentmethodologies. Reviewed and edited corporate marketing materials.Tools used include: Microsoft Word, Microsoft Excel, Microsoft Outlook,Microsoft PowerPoint, FTP servers, Perception (assessment publishingsoftware) Show less

  • Business Development Coordinator

    Jan 2007 - Dec 2009

  • Instructional Designer

    Jan 2007 - Dec 2009
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  Fareconnect.com

  Jan 2008 - Nov 2010

  Travel Agent

  POSITION SUMMARY: Assisted customers in person, by phone, and email to arrange a wide range of travel requirements. Assisted new travel agents with booking procedures and questions.1) Sold a variety of travel products including flights, hotels, car rentals, cruises and insurance 2) Developed and maintained a large and diverse customer and supplier base3) Researched, updated, and maintained weekly travel specials for the website4) Organized and updated supplier lists including passwords and company contact info5) Used the Internet and travel supplier sites to research prices and destinations6) Served as a primary consultant to Fareconnect affiliate travel agents 7) Reviewed and resolved customer and affiliate discrepancies8) Managed bookings of weddings, conferences and other customer group travel Show less

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  Birthing Magazine

  Sept 2009 - Feb 2010

  Advertising Sales

  Birthing Magazine is a locally published magazine that highlights articles, products, and services related to moms, moms-to-be, kids, and families. POSITION SUMMARY: Managed current advertiser accounts and sold new print advertising space1) Served as the sole advertising representative for all print and web related advertising options2) Communicated efficiently with new and existing advertisers via phone, email, fax, and in-person3) Maintained a comprehensive understanding about current advertising rates, policies, requirements and procedures4) Advised advertisers about rates, ad specs/contents, submissions, deadlines and contracts 5) Edited and reviewed versions of the magazine prior to the printing date6) Worked within a team to share new ideas, meet timelines and effectively complete projects Show less

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  Southern Alberta Institute of Technology (SAIT)

  Jan 2010 - Dec 2011

  Project Design Coordinator

  POSITION SUMMARY: Managed curriculum development projects for various degree programs1. Managed project completion requirements between teachers, instructors, writers, editors, instructional designers, graphic designersand media team members working together on curriculum development projects2. Created contracts and project reports, maintained and updated workflow files, coordinated meetings, and addressed project issues3. Organized and attended weekly team meetings, updated and developed documents, charts and presentations Show less

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  Alberta Views Magazine

  Feb 2010 - Aug 2012

  Advertising Sales Manager

  Alberta Views is a magazine that focuses on topics of public interest such as arts, music, theatre, literacy, film and social and governmental concerns POSITION SUMMARY: Responsible for the management of all print advertising for the magazine1. Maintained and substantially increased overall ad sales for each of the 10 different issue and guide topics published per year2. Prioritized consistently and was able to meet tight deadlines in a busy environment3. Organized and advised all advertisers regarding media kits, deadlines, pricing, ad copy and production requirements4. Managed all advertiser ad materials, ad proofs, and ad placement insertion orders in the Sequel software database5. Participated in weekly team meetings to provide input, feedback and information regarding sales and service6. Communicated extensively and professionally with clients via email, phone, fax and in person meetings as required7. Acquired new advertising clients for every issue and demonstrated exceptional customer service, organization and motivation Show less

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  Postmedia Network Inc.

  May 2010 - Sept 2010

  Advertising Sales

  Post Media Network is a national media company with markets across Canada.POSITION SUMMARY: Booked classified ads for customers and sold advertising1) Answered phones for and book classified ads for national newspaper markets including Calgary, Edmonton, Vancouver, Windsor, and Montreal. 2) Advised customers about ad design and placement3) Researched new business development leads4) Utilized a comprehensive computerized data and booking software system

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  Double Creativity

  Jan 2011 - now

  Artist

  I began my art journey in 2011. I am mainly a self-taught artist, consistently exploring new techniques. Inspired by a basic art class, I quickly became fascinated with mixed media, textures and mediums. Somehow I was given the permission to get messy and I’ve been hooked ever since. Over the years my art has been featured in local galleries, coffee shops, art shows and online. While life has tossed me its evolving challenges and altering events, I have always found a way to return to painting. My mixed media paintings are typically contemporary, colourful and bright, with lots of added textures, layers and collage. All of my art for sale here my website doublecreativity.ca, all are originals and include free shipping worldwide. Your painting will include a hand crafted wood frame (either black or natural wood finish). They are ready to hang with ease. Show less

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  Yellow Pages Group / Groupe Pages Jaunes

  Oct 2013 - Oct 2014

  Digital Media Account Consultant

  1. Understood and promoted YP products and services in person and over the phone 2. Worked a database of prospective clients, made calls and updated SalesForce data software3. Utilized prospecting skills to build relationships and partnerships4. Recognized and discussed digital marketing needs with customers and discussed issues 5. Planned proposals for customers based on a needs assessment6. Maintained positive and effective customer relationships

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  Complete Home Marketing | Errol Biebrick | RE/MAX Real Estate Central

  Sept 2014 - Jan 2016

  Real Estate Administrative Assistant

  ADMINISTRATION:1. Prepared, coordinated and conveyed listing and sale transactions2. Utilized CRM software, organized electronic document signing3. Implemented and organized website upgrades and social media design4. Updated and Added Listing Information in the Matrix MLS System5. Organized Condo Documents for Sale Completion6. Utilized Electronic Signing Software for documentation including DocuSign7. Conveyed and Organized Relevant Documentation to Appropriate Contacts8. Communicated and liaised with buying and selling clients via email and phone9. Utilize a variety of Software Programs for Client Management and CommunicationMARKETING:1. Created and maintained social media accounts using video and graphics2. Developed marketing brochures and materials for print and digital us3. Created Custom Virtual Video Tours for Listings4. Created Custom Content Videos about Buying, Selling, and Professional Profiles5. Organized Professional Photos for use in Video, Social Media and Print Media6. Created and Designed Custom Feature Brochures for Print7. Created and Designed Virtual Staging Pictures for Video and Print8. Designed and Maintained Social Media Accounts / Platforms (Instagram, Facebook, YouTube,Twitter)9. Created Blog Articles and Interviews10. Created a Variety of Graphic Design Templates and Projects for Listing Advertising11. Created Custom Content for Guides to Buying and Selling a Home12. Graphic Logo Design and Creation Show less

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  Total Home Marketing | George Byma | RE/MAX Real Estate Central

  Sept 2014 - Jan 2016

  Administrative and Marketing Real Estate Assistant

  ADMINISTRATION:1. Prepared, coordinated and conveyed listing and sale transactions2. Utilized CRM software, organized electronic document signing3. Implemented and organized website upgrades and social media design4. Updated and Added Listing Information in the Matrix MLS System5. Organized Condo Documents for Sale Completion6. Utilized Electronic Signing Software for documentation including DocuSign7. Conveyed and Organized Relevant Documentation to Appropriate Contacts8. Maintained Client Database in Top Producer Platform9. Communicated and liaised with buying and selling clients via email and phone10. Utilize a variety of Software Programs for Client Management and CommunicationMARKETING:1. Created and maintained social media accounts using video and graphics2. Developed marketing brochures and materials for print and digital us3. Created Custom Virtual Video Tours for Listings4. Created Custom Content Videos about Buying, Selling, and Professional Profiles5. Organized Professional Photos for use in Video, Social Media and Print Media6. Created and Designed Custom Feature Brochures for Print7. Created and Designed Virtual Staging Pictures for Video and Print8. Designed and Maintained Social Media Accounts / Platforms (Instagram, Facebook, YouTube,Twitter)9. Created Blog Articles and Interviews10. Created a Variety of Graphic Design Templates and Projects for Listing Advertising11. Created Custom Content for Guides to Buying and Selling a Home12. Graphic Logo Design and Creation Show less

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  ROSS PAVL ELITE REAL ESTATE GROUP | ExP Realty

  Feb 2016 - now

  Marketing Coordinator

  1. Create real estate related videos, graphics and posts for digital advertising2. Write descriptions, manage and update listing info using MLS Matrix software3. Write copy for articles, blog posts, website and marketing materials4. Develop and manage content for social media marketing programs5. Virtual staging of photographs for video and digital marketing6. Utilize a variety of softwares for data management and communication7. Maintain buyer and seller leads8. Data entry in CRM software Show less

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  Jim Beatty and Associates | RE/MAX Landan Real Estate

  Feb 2016 - Oct 2017

  Real Estate Administrative Assistant

  Jim Beatty & Associates | RE/MAX Landan Real Estate1. Prepared, coordinated and conveyed listing and sale transactions2. Utilized CRM software, organized electronic document signing3. Implemented and organized website upgrades and social media design4. Maintained existing advertising, entered MLS data into Matrix software5. Created and maintained social media accounts using video and graphics6. Developed marketing brochures and materials for print and digital use

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  Ross Pavl Group | RE/MAX House of Real Estate

  Oct 2018 - Sept 2019

  Licensed Real Estate Agent

  1. Determined clients’ needs and provided guidance to buyers and sellers2. Completed comparative market analysis to estimate property values3. Prepared and conveyed necessary legal paperwork and contracts4. Consulted clients on market conditions, prices and legal requirements5. Listed properties for sale on the MLS and added all relevant information6. Organized service providers for measurements, photos, home inspection etc.7. Promoted listings online using digital advertising and social media8. Organized and hosted public open houses and open house events9. Researched appropriate homes and showed them to prospective buyers10. Negotiated terms and prices between buyers and sellers11. Maintained and updated listings information in MLS software12. Utilized a CRM database to track client information and updates Show less

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  ROSS MAGAZINE

  Jul 2021 - now

  Editor In Chief and Art Director

  Editor-in-Chief, Writer and Art Director for ROSS Magazine. rossmagazine.com

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  EXp Realty Canada - ROSS PAVL ELITE GROUP

  Apr 2022 - Mar 2024

  Realtor

  HELPING clients to SELL homes and BUY their next dream home. I'm a born and raised Calgarian. I know the city and surrounding areas well and adore the incredible mountain backdrop that is our beloved playground. I began my career in real estate 11 years ago. I started out with a specialty for for creative marketing, social media management, video creation and graphic design. These past nearly 6 years I’ve worked steadily in various capacities with renowned Luxury Real Estate guru Ross Pavl. I obtained my real estate license in Spring of 2017. I took a short break after having twins, (yes TWINS!) now that everyone’s matured, I’ve returned to the game. I’m motivated with a true desire to HELP. I’m ready and willing to go the extra mile for clients, whether it's listing a home, getting it SOLD in a timely manner, or shopping for that new dream home!In my spare time, I enjoy time with my family of 5, the great outdoors, staying fit, keeping up with my (almost 18 year old) Canadian Climbing Champion son, making and selling art, music and positivity. My skill sets are creative and unique and I’m excited to utilize ALL the tools I have developed over the years with eXp and beyond! Show less

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  EXp Realty, LLC

  Apr 2022 - now

  Real Estate Agent