Damir Sulejmanovic

Experience

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  Diversified Technical Group L.L.C

  Nov 2006 - Jan 2009

  Autocad Drafter

  Qualified to prepare Construction DrawingsTopographic Survey and Site Planning, Boundary and Septic/Sewer DesignExcellent in doing Concept Plans with a lot of ideasMeeting with clients and presenting the best land use for their projectInterior Finish Floor Plans (M.E.P.’S)Field Experience with the latest Survey tools

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  Best Buy

  Oct 2011 - Mar 2012

  Technician

  Developed and improved strong communication, customer service, and technical skillsDate Recovery and Factory image Restore using Acronis True ImageCommunicated with clients to determine their cause for service request and attempt torecreate their issue.Full Service repairs for Computers,Laptops and TV'sOrdered parts from numerous vendorsDisassemble and Reassemble of TV's and Computers

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  Encompass Supply Chain Solutions, Inc.

  Apr 2012 - now

  Service Manager

  Apple Authorized. Strong skills for problem solving in software and hardwareComplete Laptop and Desktop RepairSupported, troubleshooted, repaired and configured WindowsConverse electronically and personally with computer end users experiencing trouble in orderto verify and document problemCheck with user guides, technical manuals and additional documents to research and putsolutions into practiceSupervise and provide advice and training to new EmployeesCollect, systematize and keep up a problems and solutions log for use by further technicalsupport analystsProvided part estimates for Logistics and CustomersUtilized soldering on Motherboards, repaired damaged ports(DC,USB Connectors) Show less