Mohammed Rumman Shaikh

Experience

• 

  Arco Enterprises

  Feb 2020 - Apr 2021

  Service advisor & PDI

  Schedule service appointments and coordinate with the service team to ensure timely completion of work.Communicate with customers regarding service updates, including any additional repairs or parts needed.Test vehicle systems and components, such as engine performance, brakes, steering, and electrical systems, to identify any defects or malfunctions before handing vehicle to the customers.Complete checklists and documentation for each inspection, noting any issues found and recommending necessary repairs or adjustments. عرض أقل

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  Accenture

  May 2022 - Apr 2024

  Warranty Engineer

  Dynamic warranty professional with extensive experience in the automotive industry.Expertise in managing warranty claims, analyzing data, and implementing process improvements for enhanced warranty operations.Skilled in providing technical troubleshooting and superior customer service.In-depth knowledge of automotive warranty policies, procedures, and regulations.Strong problem-solving abilities, keen attention to detail, and a results-driven mindset. Committed to maximizing warranty recovery and driving customer satisfaction for automotive manufacturers. عرض أقل