Michael Tan Kian Yen, IHRP-SP

Experience

• 

  Procter & Gamble

  May 1999 - Jun 2021

  Lead next phase of Malaysia Vietnam Singapore business & organization transformation after 2 years of solid growth. Accelerate e-commerce channel for the region to deliver double digit growth. Transformed overall Singapore HQ employee experience, P&G external equity & step up HR capability covering 2000+ employees across 3 sites (General Office, R&D, Fragrance Plant). Promoted to Director 1 year into the role in recognition of the results Piloted new business model & organization structure to drive agility & speed to market through combining 4 distinct businesses that had mixed business results and low influence to attract investments. Led integration of Merck Consumer HealthCare across Malaysia Singapore & Vietnam Lead declustering of ASEAN HUB operations comprised of Bangkok Hub Operations and country operations across Thailand, Malaysia, Singapore, Indonesia & Vietnam. Set up new SK-II Global Travel Retail unit to accelerate growth in a highly profitable channel in light of explosive Chinese tourist traffic. Appointed to execute Company wide productivity efforts for 2 years as HR Operations Leader for ASIA (incl China) and oversee talent transformation for large commercial functions – Sales & Marketing for ASIA. Promoted to Associate Director after successful 1 year assignment in integration of business units & divestiture of Pringles to Kellogg. Lead complex regional integration of 5 business units including complex divestiture of Pringles to Kellogg. Appointed as first Malaysian Country HR Leader after many years of it being led by expatriates. Returned to lead 2 complex business restructuring & organization transition under 2 different Country Managers over a 3 year period. Regional HR Leader for Global Business Unit BabyCare & Feminine Care for Asean Australasia and India. Led Gillette integration into P&G for Singapore Supply Chain & Finance organization. First Malaysian HR talent seconded to Singapore under top talent development program. Promoted to Senior Manager after successful organization transformation efforts in Asia Total Order Management team. Led Gillette integration into P&G for Singapore Supply Chain & Finance organization.

  • Vice President - Human Resources | Singapore Regional HQ | Malaysia Singapore Vietnam Cluster

    Jul 2020 - Jun 2021

  • Director - Human Resources | Singapore Regional HQ | Malaysia Vietnam Singapore Cluster

    Jun 2019 - Jul 2020

  • Director - Human Resources | APAC Sales | MSGV (Mal-Sin-Viet-Global Exports) | Global Travel SK-II

    Jul 2018 - Jul 2019

  • Associate Director - HR | APAC Sales | MSGV (Mal-Sin-Viet-Global Exports) | Global Travel SK-II

    Jul 2017 - Jul 2018

  • Associate Director, Human Resources, Asia Pacific Sales & ASEAN Hub Operations

    Jul 2015 - Jul 2017

  • Associate Director, Human Resources, Asia Sales and HR Operations

    Jul 2013 - Jul 2015

  • Associate Director, Human Resources, ASIA CBD & Marketing

    Apr 2011 - Jul 2013

  • Senior HR Manager, Global Business Unit Health & Well Being, ASIA

    Mar 2010 - May 2011

  • Country HR Manager, Malaysia & Singapore

    Mar 2007 - Feb 2010

  • Senior HR Manager, Global Business Unit BabyCare & Feminine Care, Asean,Australasia & India

    Mar 2005 - Feb 2007

  • Manager, Human Resources, ASIA Total Order Management

    Feb 2003 - Feb 2005

  • Manager, Human Resources, Talent & SK-II Mal-Sin

    Feb 2001 - Feb 2003

  • Associate Manager, HR, Recruiting & Training, Mal-Sin

    May 1999 - Feb 2001
• 

  ServiceNow

  Jul 2021 - now

  Director - Human Resources, Asia & South Korea

  HR leader for 3 critical roles in the Asia Pacific region. HR business partner for Asia* & South Korea go to market sales organization. *Asia covers established entities in Singapore, Malaysia, Thailand, Hong Kong including white space markets across ASEAN & Greater China. HR business partner for Asia Pacific functions - supporting partners (Alliances & Channels Ecosystem) and professional services (Customer Success)HR Country leader for Singapore (APAC HQ), South Korea, Hong Kong, Malaysia & Thailand. *Opened up Malaysia & Thailand in year one into the role. Show less