Nicholas Collins

Experience

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  Christmas Tree Shops

  Jul 2016 - Sept 2016

  Cashier

  - Assisted customers with transactions in a friendly and efficient manner - Handled all concerns and questions of shoppers respectfully and effectually

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  Medford Rowing

  Oct 2016 - Jul 2017

  Coach

  - Taught middle school and high school students the fundamentals of rowing- Advised training sessions for athletes throughout winter- Supervised 20 students on the water, ensuring safe environment to practice in- Coached boat of five athletes that won gold in their category at 2017 MPSRA Spring Championship - Led evening summer rowing sessions

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  Edward M. Kennedy Institute for the United States Senate

  Jan 2018 - May 2018

  Intern

  - Greeted visitors and oriented them to the Institute- Acted as an exhibit interpreter, providing background information and historical detail as reflected in the Institute’s exhibits- Assisted visitors as they interacted with the Institute’s exhibits using state-of-the-art digital technology- Helped guide visiting groups

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  The Sports Museum

  Jun 2018 - now

  - Lead and manage a team of 30-35 part-time workers, including newly introduced Heritage Hall staff.- Oversaw the launch and operation of Heritage Hall, a brand-new self-guided exhibit on Boston Bruins history, which opened in March 2024.- Integrated Heritage Hall into daytime operations of the Sports Museum.- Achieved record setting admission revenue for third consecutive year. - Oversee day-to-day operations of museum and arena tours, setting record admission revenue in 2022- Liaison between part-time museum assistants and full-time staff- Created and implemented new public offering called “The Game Day Sneak Peak” - Facilitate pregame experiences for groups honored under Community Clubhouse initiative, per TD Garden naming rights agreement between TD Bank and Delaware North - Led guided tours of The Sports Museum and parts of TD Garden, providing accurate and historical knowledge of Boston sports history- Assisted in the daily operations of The Sports Museum including cleanliness of the facility, answering phones, proofreading, mailings, copying, and other duties as assigned- Managed daily guest attendance records- Supported in the installation and maintenance of exhibits- Helped the Education and Development departments as needed

  • Assistant Manager

    Jan 2024 - now

  • Lead Museum Assistant

    Apr 2022 - Jan 2024

  • Museum Assistant

    Jun 2018 - Apr 2022
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  William H Ohrenberger School

  Sept 2019 - Dec 2019

  Student Teacher

  - Assisted social studies teacher in a 6th grade classroom in a Boston Public School- Supervised the completion of assignments and activities for different class sections- Guided small groups of students, providing more individual attention for classwork- Facilitated and implemented community guidelines in order to create a safe space for all students

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  Edward M. Kennedy Institute for the United States Senate

  Jan 2020 - May 2020

  Intern

  - Greeted visitors and oriented them to the Institute- Acted as an exhibit interpreter, providing background information and historical detail as reflected in the Institute’s exhibits- Assisted visitors as they interacted with the Institute’s exhibits using state-of-the-art digital technology- Helped guide visiting groups- Connected information in Institute to content standards of state curriculum

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  ALDI USA

  Nov 2021 - Sept 2022

  Cashier

  - Operated POS cash register, handling an average of 1,000 items per hour - Maintained health and safety protocols to ensure optimal conditions for customer experience- Provided pertinent information about promotions and products to achieve high customer retention