Thomas Dickinson

Experience

• 

  Danesfield House Hotel and Spa

  Mar 1997 - Oct 2000

  Assistant Conference & Banqueting Manager
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  Lance Leigh Event Management Personnel

  Oct 2000 - Oct 2001

  On Site Supervisor

  Short term contract.Management of various functions in a variety of venues; including the Masonic Function Centre, Cronulla Sharks Football Stadium and the Fairmont Resort.

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  Stoke Park

  Nov 2001 - Dec 2004

  Banquet Manager

  Operational improvement in the club’s sales and marketing department performance thanks to my hands-on operational experience. Development of the club's turnover through telemarketing, building customer relationships and driving productivity results through maximising the use of the golf and function space. Preparation of detailed function sheets, showing precise timings and logistics for a variety of high-end events. Executed all relevant administration, including correspondence and contracts with customers and suppliers through to invoicing and compiling an IT database. Show less

• 

  The runnymede-on-thames

  Jan 2005 - Sept 2018

  Events manager

  Overall responsibility and management of dinners, weddings and conferences for up to 300 guests. Management of the banqueting and conference team; overseeing ten full time event staff and porters, with the addition of up to thirty extra casual and agency staff. Conducting training, appraisals and development plans for the events team whilst motivating and encouraging on a daily basis to complete both individual and team targets. Inventory management for day-to-day business and special events to meet quantitative and financial requirements. Customer relationship management for our multinational businesses to ensure an excellent rate of return business from corporate clients. Cross-functional team management with other departments within the hotel to ensure timings and service to event guests is accurate and first class. Development and upkeep of health and safety and maintenance procedures. Show less

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  Wotton House Hotel IHG®

  Sept 2018 - now

  Conference and Banqueting Manager