Tim Eixenberger, DNP, MBA, RN, RRT, CNAA

Experience

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  Avera St. Luke’s Hospital

  Jun 1977 - Apr 1983

  Director of Respiratory Therapy

  The second-largest hospital in the Catholic Health System (220-beds), which served as a regional referral center for the North Central South Dakota and Southern North Dakota area. Developed the department including adult and neonatal care, neonatal transport, improved the professionalism and standards of care.

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  Avera McKennan Hospital

  Apr 1983 - May 2000

  Director of Cardiovascular Service Line

  Avera McKennan Hospital is a 400+ bed Catholic system flagship hospital with strong nursing quality (Magnet designation status), regional leader in Orthopedics, Neurology, Oncology services (5-star), Cardiology and top 100 most wired hospitals.SELECTED ACHIEVEMENTS:Responsible for CCU, telemetry unit, and pulmonary nursing units along with all cardiovascular diagnostics.Designed a marketing strategy that included more than 30 outreach sites where mobile cardiovascular diagnostics occurred in the primary care physician offices and positive tests resulted in referrals back to McKennan. Developed a department that grew from 20 to 200 FTE’s. Grew revenues from $1.5 M to $37M per year. Facilitated service line roll out that included the development of catheterization lab, invasive peripheral vascular lab, noninvasive peripheral vascular, echocardiology, remote holter and ECG, asthma, camps, cardiovascular outreach services hyperbaric medicine, electroneurology services, sleep diagnostic laboratory, intra-aortic balloon pumping IABP, adult and infant high-frequency ventilation. Standardized processes and medical staff practice variation, resulting in $2M in annual savings. Show less

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  Heart & Vascular Institute

  Jun 2000 - May 2002

  Senior Vice President and CNO

  Major responsibilities included: Leadership and management of 200+ FTEs. Encouraged team building between services, redesigned open-heart program to improve quality, developed and implemented marketing strategies, and built physician relationships in cardiac and vascular areas. Led open-heart surgical section, ICU, and PCU nursing areas. SELECTED ACHIEVEMENTS:Developed and implemented a redesigned open-heart program that reduced mortality from 10% to 1% (less than one-third of risk-adjusted mortality (STS) standards).Designed and implemented the marketing plan for the heart and vascular program that included identifying risk factors, 40-foot diagnostic van, parish nursing, health screenings at local businesses. Opened the women’s health option at Valley Vista Mall.Responsible for medical director contracts, reviews and re-appointments, resulting in greater physician accountability and satisfaction with negotiated compensation changes.Promoted to SVP over Nursing with no external candidates being considered. Show less

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  Valley Baptist Medical Center

  Jun 2002 - May 2004

  Senior Vice President Patient Care and CNO

  Major responsibilities included: Leadership and management of 1,231 FTE’s and seven direct reports. Additional responsibilities included physician contracts, patient care, process improvements, strategic planning, recruitment and retention, budgeting, business growth and Six Sigma initiatives.SELECTED ACHIEVEMENTS:Achieved PRC customer satisfaction score ranked in the top 10% nationally in four service lines.Responsible for $307,528,340 in revenues (5% higher than prior year) and $97,973,780 in expenses. There was a 2% net growth in revenue despite having the costs associated with opening a large new patient care unit.Sponsored the following Six Sigma initiatives: Staffing compliance that achieved 3.5 sigma level; order entry process went from mean 60 and S.D. 133 minute to 33 and S.D. 45 minutes; patient discharge went from 130 S.D. 270 to 45 minutes and S.D. of 50. Pre-admission teaching and testing and surgical preparation were in the measure phase and there were 20 workouts in various stages of implementation.Developed service line organizations within nursing to increase efficiency of decision-making, accountability, process changes, financial accountability and physician governance.Initiated recruitment and retention plan that resulted in RN turnover from 84 to 42.Served as an active member of U.T. Brownsville Nurse Consortium, developing Mexico nurse graduates into licensed U.S. nurses.Budget responsibility successfully included increased revenue and reduced costs each year with capital equipment of $10,000,000 and 1,231 FTE’s.Spearheaded new DELTA productivity recommended HPPD, achieving goals in two services within one month of implementation. Show less

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  Bayfront Medical Center

  Jun 2004 - Jun 2011

  Vice President of Patient Care and Chief Nursing Officer

  Major responsibilities included: All nursing areas with Centers of Excellence in Neurology, Women’s & Children’s, Orthopedic, Trauma, Cardiovascular, Rehabilitation, Oncology, Respiratory Care, Pharmacy and Bayflite (a 4 helicopter emergency program). Operational responsibilities included strategic development, productivity, quality, regulatory, patient experience, culture, medical staff contracts, and governance structure development.SELECTED ACHIEVEMENTS:Achieved Brain Attack Comprehensive Designation.Designation for Chest Pain Center completed in 2005 (first in Pinellas County).Reduced traveling nurses from 52 to 13 FTE’s in 2005, saving over $2.5M.Eliminated high-cost, bonus pay resulting in approximately $2M in savings.Developed and opened a 92,000 square-foot “Baby Place” in 2010 within All Children’s Hospital.Reduced RN turnover from 17% to 11% in one year.Decreased vacancy from 11% to 3.2% in one year.Improved team member satisfaction to 3.17 on 4-point scale.First hospital in Pinellas to obtain Stroke Designation; recertified in 2008.Opened the adult open-heart surgery program, along with a new dedicated Heart Center.Collaborated with leadership team to open the Joint Innovation Center for elective joint replacement services.Improved patient throughput with development of a hospital-wide bed board and new ED processes.Succeeded in remodeling case management to improve RAC audit, admission, and patient discharges.Reduced ED diversions from more than 2,000 hours/year to 17 hours in one year.Developed culture of service that increased Patient Satisfaction from the 20th to the 80th percentile. Show less

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  St Charles Medical Center

  May 2011 - Jun 2014

  Chief Nursing Officer

  Major responsibilities included: All nursing areas, acute rehab hospital (including physical and occupational and speech therapy), behavioral health, trauma, respiratory therapy, communication center, admission/transfer center, telemedicine, Center of Care for Orthopedics, Ambulatory Surgical Care, and quality board members. Provided daily leadership for patient/caregiver safety, quality, compliance and regulatory preparation, budget, staffing, strategic development, culture of accountability and care, and governance. SELECTED ACHIEVEMENTS:Developed a comprehensive strategy that led to significant improvements in Quality outcomes including NPSG, CORE measures, HAC, and PfP. Led process to improve the patient experience, improving HCAHPS scores with new patient rounding initiatives.Spearheaded new patient-centered nursing initiatives focused on National Patient Safety goals and Joint Commission core measure sets including: Well organized nursing units, shift huddles, and “How are we doing boards” in patient rooms, improving patient safety and overall quality of care.Partnered with Nursing leaders to develop and implement a Bedside Shift Report, providing an excellent experience for patients and giving the nursing staff more holistic knowledge of each patient.Implemented Studer Group “AIDET” methodology and trained all nurses to use this patient-centered tool, improving nursing to patient communications.Implemented a shared governance model throughout the hospital, placing the authority, responsibility, and accountability for patient care with nurse clinicians.Developed new clinical Leadership Boot Camp for front-line Supervisors.Led the orthopedic standardization of processes including: Prep, antibiotic, approach, and multi-model pain.Received the ACC GWTG platinum award for heart failure and AHA Stroke award 2013.Won the National March of Dimes Leading Practice Award for family support of NICU babies. Show less

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  Southcoast Hospital Group

  Sept 2015 - May 2019

  Senior VP and CNO Southcoast Hospital Group

  System of three hospitals located in Fall River, New Bedford and Wareham. CNO for three hospitals and an Ambulatory Surgical Center. Includes Perioperative, Emergency Services, Critical Care, Family Centered Care, Medical-Surgical, Pediatric Care Units. Numerous specialty care services such as Cardiovascular, Brain and Spine, Orthopedic and Bariatric. Work collaboratively with medical staff and senior leadership team to provide direction and performance throughout the hospital group. Improved Patient Experience scores (HCAHPS)Improved Efficiency Implemented Safety Huddles in nursing and within the SystemIn Room HandoffHourly RoundingManager Rounding with AccountabilityImplemented EPIC Rapid Assessment Zone EDRefined Attending Nurse Model Show less