Damon Delvechio

Damon Delvechio

Manager

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location of Damon DelvechioSpokane-Coeur d'Alene Area

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  • Timeline

  • About me

    Enterprise Network Engineer - Access Technology at F5

  • Education

    • ITT Technical Institute

      2009 - 2011
      Associates of Applied Science Computer Networking Systems 3.98

      Excelled at Project Management, Networking with Cisco routers, Windows and Linux administration including routing ports, protocols and security. VIA CLI

    • Western Governors University

      2012 -
      Bachelor of Applied Science (B.A.Sc.) IT - Security Emphasis 4.0

      Activities and Societies: Obtained CIW Web Design Specialist Certification. Obtained CIW JavaScript Specialist Certification. Linux Administration Specialist.

  • Experience

    • Jillian’s Billiards

      Aug 2005 - Aug 2007
      Manager

      Employee payroll, scheduling, and hiringTrained, evaluated and gave performance reviews for employeesMaintained a low labor percentile, surpassing company quota, while offering excellence to guestsObtained complete knowledge of the Micros POS, for the front and back of houseOrganized, bartended and served private and corporate parties ranging from 20-400 peopleBartended, bar-backed, cooked and served in high volume bar/club atmosphere

    • La Carta de Oaxaca, Mezcaleria Oaxaca

      Jan 2007 - Jul 2013
      Bar Manager

      Opening and closing procedures including but not limited to; inventory, ordering, contacting vendors, and customer relationsBalanced the books, including cash and credit card depositsEstablish and implement departmental policies, goals, objectives, and procedures, conferring with owners, liquor board officials, to interview and hire staff as necessaryObtained an extensive knowledge of southwestern, Mexican cuisine and culinary artsAdjusted par levels according to seasonal business flow to maximize profitCoordinated and facilitated large events that included utilizing outside vendors and resources Show less

    • FOX Sports Grill

      Jan 2007 - Oct 2008
      Bartender

      • Basic open and closing procedures including but not limited to, detailing the bar, inventory, balancing registers, and handling server check outs• Experience in high volume service well, with walk-in parties of over 200, and a 30 top island bar top; including buy-outs parties of hundreds of people with an open bar

    • WatchGuard Technologies

      Aug 2013 - Apr 2015
      Technical Support Representative II / Backup Team Lead

      • Advanced troubleshooting of all layers of the OSI including but not limited to; IPSEC, SSL, PPTP and L2TP VPNs, HTTPS, HTTP, SMTP, DNS, SIP/ALG, and other protocols• Test and reproduce customer issues in test lab environment prior to implementing solutions• Perform network analysis and troubleshooting in a live production environment• Provide superior customer service and technical solutions for complex network issues to our Partners, Sales Engineers, Resellers and assist coworkers with alternate resolutions to unresolved issues• Working knowledge of Wireshark with understanding of packet components• Configuration of Subscription Services to optimize customers network for specific needs, including but not limited to schools, banks, government agencies and personal businesses• Obtained the ability to thoroughly read logs and asses problems from multiple angles and offer concise solutions• Working with management to evaluate software leases and address potential BUGs and trending issues.• Understanding of NAT and how to implement it on the firewall including Dynamic NAT, DNAT, Static Nat, Loopback, PAT, 1 –to-1 NAT for incoming, outgoing and over Branch Office VPNs• Extensible Content Security (XCS) Appliance Specialist for email and web apps, including powerful data loss prevention. Show less

    • F5

      May 2015 - now
      • Enterprise Network Engineer

        Jun 2021 - now
      • Senior Network Support Engineer

        Oct 2017 - Jun 2021
      • Network Support Engineer II

        May 2015 - Oct 2017
  • Licenses & Certifications