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Holly Visaggio

Holly Visaggio

Project Field Officer

Followers of Holly Visaggio138 followers
location of Holly VisaggioEltham, Victoria, Australia

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  • Timeline

  • About me

    Senior Officer, Partnerships; College of Science, Health and Engineering at La Trobe University

  • Education

    • Università degli Studi di Macerata

      2015 - 2016
      Academic Exchange Year

      During my enrolment I completed units in both English and Italian, relating to Law (International and EU), History and Language.

    • La Trobe University

      2012 - 2016
      Bachelor’s Degree Arts (Legal studies)

      Degree majored in Legal Studies but also included Media, Italian Language, Linguistic and Political units.

  • Experience

    • Australian Bureau of Statistics

      Oct 2012 - Dec 2012
      Project Field Officer

      • Temporary position with the Population Surveys team providing project administration and logistical support• Performed data-entry and quality assurance for incoming assignments• Coordinated field teams by planning and organising workloads• Organised travel arrangements for field teams including accommodation, transport and car rentals• Completed fieldwork in remote and rural areas with limited supervision, adhering to established methods of recording data

    • The Social Research Centre

      Feb 2013 - Sept 2014
      Social Research Surveyor

      • Research centre owned by the Australian National University (ANU)• Conducted sensitive social research surveys on behalf of various government departments, academic institutions and NGOs• Recorded data verbatim using a Linux-based cataloguing system• Captured detailed responses in an unbiased, professional and accurate manner• Demonstrated ability to direct respondents by controlling the flow of a survey

    • La Trobe University

      Oct 2014 - Oct 2016
      Student Experience Officer

      • First point of contact for student enquiries; including, face-to-face, telephone and online services• Identified and evaluated stakeholders (most pertinently students) needs to recommend solutions and services• Developed dynamic support networks to assist in the resolution of queries• Maintained and updated the Student Information System databases• Followed established policies and procedures to process incoming paperwork• Documented customer information, enquiries and feedback using the Oracle CRM Show less

    • Global Business College of Australia

      Feb 2017 - Jun 2017
      Student Support Officer

      • Demonstrating strong intercultural communication and customer service skills as the first point of contact for students enquiries at a predominately international college• Providing concise and easy to understand resolutions to students taking into account college policies, procedures and the ESOS act• Conducting college orientation sessions, presenting to, and processing paperwork for 30+ international students per intake• Monitoring attendance and academic progress for all college courses by working together with the Unit Trainers• Supporting the operation of the partnership between GBCA and the University of Canberra• Developing promotional materials for incoming students, such as college orientation presentations, fact sheets, etc. Show less

    • University of Melbourne

      Jun 2017 - Apr 2018
      Student Advisor, Course Planning

    • La Trobe University

      Apr 2018 - now

      • Senior Officer, Partnerships; College of Science, Health and Engineering

        Apr 2019 - now

      • Senior Officer, Transnational Education; College of Art, Social Sciences and Commerce

        Feb 2019 - Apr 2019

      • Senior Officer, Admissions and Scholarships

        Nov 2018 - Apr 2019

      • Senior Officer, Client Services

        Apr 2018 - Nov 2018

  • Licenses & Certifications

    • First Aid

    • Mental Health First Aid