
Linh Le
Trainee

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About me
Food and Beverage Manager/ Event Manager
Education

Cambridge International College Australia
2014 - 2014English Advanced Level
William Angliss Institute
2017 - 2019Bachelor's degree Hotel and Resort Management
William Angliss Institute
2014 - 2016Advanced Diploma Hospitality Administration/Management
Experience

William Angliss Institute
Jun 2015 - Dec 2015TraineeGet training with Opera systems for 5 monthsGet training in Reception department of InstituteBeing trained to provide excellent or 5 stars customer service Get training in housekeeping department

Atlantic Group ®
Jul 2015 - Feb 2016Food And Beverage AttendantSetting up and packing down function rooms;Provide 5 dining service with excellent customer service Serving meals to customers by carrying 3 plates at a time;Bar tending skills, table service, barista skillsGeneral cleaning duties

Pinnacle People Australia
Apr 2016 - Dec 2016Food And Beverage Attendant/ bartenderPeter Rowland Catering in Melbourne Cup;Banquet in Melbourne Cricket Ground Stadium;Banquet in Etihad StadiumBanquet in Crown Melbourne

Delaware North
Jun 2017 - Oct 2018Food And Beverage Attendant/ Barista/ BartenderWork at functions and events in Melbourne Olympic Park, Marvel Stadium Work with POS system and cash handlingSet up and reset Conferences & Functions as requiredProvided 5 dinning service with excellent customer service Worked in a fast-paced environment waiting tables and simultaneously tending barPerformed opening and closing duties

Park Hyatt Melbourne Hotel
Oct 2018 - Oct 2019Event Staff/ Food and Beverage Attendant/ BaristaWort at Radii restaurant and lounge Provide 5 dining service with excellent customer service Set up and reset breakfast, lunch, dinner and eventsWork with POS system and cash handling

Imperial Chopsticks Restaurant
Nov 2019 - May 2020SupervisorEnsure excellent and professional client service at all timesUndertake general waiting and service duties of food and beverages supervisorCommunicate and liaise with team members, kitchen and other areas ofoperationAdhere to responsible service of alcohol and licensing provisions and standardsat all timesGood conflict resolution skillsCourteous, welcoming and informativeEstablish good professional relationship with existing and new clientsCash handling, POS systemStrong and effective communication methods with Management and Staff ConsistentWorked in a fast-paced environment waiting tables and simultaneously bar tending Maintain clean and neat presentation of bar and restaurant areas Show less

C'est La Vie Adelaide
Feb 2020 - Oct 2022Restaurant ManagerAssist the owner day-to-day restaurant operations, menu design, recruitment, training employees and marketing campaignsPerform all POS duties, front and back of house, including opening and closing procedures, coordinating with the café owner as necessaryFollow company policies and procedures regarding the handling of cash, products and serviceAudit inventory levels to ensure product availability, and working with suppliers for upcoming stocks

St George's Bakehouse Cafe
Jun 2020 - Dec 2020Assistant ManagerAssist the management with appropriate strategies to improve sales or resolve adverse trendsCheck inventory levels to ensure stocks availabilityWork directly with manager to meet revenue goalsSpecialise in coffee techniques such as making decent espresso or latte artAssist the team with food preparation, taking order, working with POS systems and cash handlingStrong and effective communication methods with Management and Staff ConsistentPerform all POS duties, front and back of house, including opening and closing procedures Show less
Licenses & Certifications

Bachelor of Hotel and Resort Management
Wiilam Angliss InstituteAug 2019
Responsible Service of Alcohol
Victorian Commission for Gambling and Liquor Regulation
Advanced Diploma of Hospitality
William Angliss Institute
Languages
- viVietnamese
- enEnglish
- chChinese
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