Carlito Cinco

Experience

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  Pan Pacific Hotel Manila

  Mar 2004 - Apr 2008

  Butler

  Job scope and responsibilityResponsible for the overall comfort of the Vip guest during their entire stay in the hotelensuring that everything is in order prior to the guests' arrival including maid service,flower arrangements and technical facilities, Reviewing the guest list to check specialrequirements, Greeting guest and providing information on hotel facilities, Offeringrefreshments, Helping to unpack luggage and assist with any laundry request, Being on call for the guest,Liaising with other hotel departments ensure that guest requirementsare met. Show less

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  Shangri-La Hotels and Resorts

  Apr 2008 - May 2017

  Assistant Manager

  Job responsibility- Responsible in Monitoring the maintenance and service of guest rooms, publicareas, back of the house and any other work areas according to the standardsestablished and administered by the Hotel.- Supervises and conducts training on a regular basis- Monitors the progress staff and their effectiveness.- Creates a positive and highly motivated working environment to the team thatpromotes and develops teamwork.- Utilizes and develops communication tools and channels for dissemination of information and workflow inthe section.- Ensures the facilities and products are well maintained as well as constantlyinstill ownership to maximize revenue of the company.- Ensures the highest level of safety and security all the time by facilitatingeffective training programs that deliver high degree of awareness amongst staff and colleagues.- Checks and maintains that all hygiene rules and regulations are strictly adhere to all the time. Show less

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  The Valley Wing

  May 2017 - now

  Butler
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  Savills

  Dec 2023 - now

  Concierge Manager