Heba Ibrahim

Experience

• 

  Innovage Advertising Company

  Jan 2009 - Jan 2014

  Administrative Specialist

  - Established policies and guidelines for employees.- Assisted accounting dept. with auditing procedures, daily payment entries, maintaining payment records and monthly invoices.- Assisted technical dept. with recruiting candidates for positions within the company; staged first-round interviews with candidates and made official contracts.

• 

  The Pearl Clinic

  May 2016 - May 2021

  - Kept track of staff and facilitated their communication with clients.- Ensured client satisfaction by solving any patient experience related problems- Assisted with recruitment/ interviews and supervising employees.- Oversaw budgeting, reporting, planning, auditing and payroll- Assisted marketing officers with launching special deals.- Assisted public relation officers with making efficient negotiations. - Held meetings with medical representatives and made efficient negotiations. - Attended events and exhibitions as the clinic’s spokesperson- Edited and updated promotional material

  • Operations Manager

    Sept 2017 - May 2021

  • Public Relations Communications Specialist

    May 2016 - Sept 2017
• 

  Fit Clinic

  Jun 2021 - Jul 2022

  Operations Manager
• 

  VLCC

  Aug 2022 - Aug 2023

  Clinical and Operations Manager
• 

  ICare Clinic

  Nov 2023 - now

  Hr & Operation Manager at I Care Clinic