Steve Tate, MS, EdS

Experience

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  Compack

  Jan 1984 - Apr 1987

  Programmer / Analyst

  • Started a one-person MIS department for 50-person packaging design firm• Installed and managed PC LAN and Graphic Design system • Wrote custom multi-user Time and Materials Tracking/Billing system, and provided training for all users

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  DCA

  May 1987 - Mar 1995

  Programmer / Analyst

  • Designed a large Customer Support/Call Tracking/RMA/Quality Tracking system (Progress/VMS/Unix/Windows, client-server and character-based terminals). Produced 80% of code and served as team lead and project manager for two other programmers during system development. Became primary maintenance programmer. System supported 75 concurrent users and processed 30,000 customer calls/issues per month.• First two years at DCA doing telephone technical support

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  United Systems

  Mar 1995 - Mar 1996

  Programmer / Analyst

  • Worked as contractor for Progress VAR on all types of assignments ranging from large packaged systems to custom applications for small business

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  Norrell

  Mar 1996 - Dec 1998

  Programmer / Analyst

  • Maintained custom legacy Payroll system (Progress V6/AIX - Progress is a high-level 3GL with native RDB access and multi-user transaction processing). Wrote C data conversion programs as necessary.

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  Chattahoochee Technical College

  Jan 1999 - Dec 2000

  Instructor

  • Taught courses in Unix, SQL, Visual Basic, C/C++, Programming Logic, MS Office• Instructors developed their own teaching material

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  Chubb Computer Institute

  Jan 2001 - Dec 2004

  Instructor

  • Taught courses in Java, JavaScript, C#, VB.Net, HTML/CCS/XML, Visual Basic, Programming Logic, SQL/PLSQL, MS Office, Project Management, Technical Writing • Developed the SQL/PLSQL course for Chubb • Created additional supporting material for classes using Dreamweaver, Fireworks, and PPT

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  ADP

  Jan 2005 - May 2017

  Education Specialist

  Taught live, on-site, and virtual HCM classes (Payroll, Benefits, Report Writing, and Application Development) to employees and clients. Created and modified instructional material as necessary (Articulate, Camtasia, Captivate). • Achieved 4.75/5 learner satisfaction for all courses over a 12-year period.• Maintained skills/knowledge for concurrent teaching of 2 dozen different courses with little overlap (approximately 200 hours of classroom time).• Pioneered techniques for teaching functional and technical classes with virtual hands-on labs (WebEx) that could be continuously monitored during class, allowing for significant reduction in travel cost to both ADP and external clients.• Proved same course material could be used for both live and virtual delivery, thus saving ID the cost of maintaining multiple versions of the same course.• Created streaming presentations of 12 reporting-writing courses, allowing clients to access training on their own schedule.• Created and taught virtual versions of hands-on programming/development classes (PeopleSoft PeopleTools / PeopleCode, SQL, and SQR) that would have otherwise been discontinued because live classroom logistics had become too expensive.• Worked with ID on design of newest Benefits system, performed course QA, and developed virtual delivery which saved travel cost as course was designed for a live classroom.• Created eLearning for using new report-writing tool with older benefits system after associates indicated difficulty producing reports with new system and ID had a multi-month backlog.• Quickly developed (one-week) virtual delivery for reporting-writing tool course that had been designed/taught/maintained by single instructor who unexpectedly left the company.• Regularly taught custom client classes at either client site or virtually, improving client satisfaction and good will. Show less

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  Seeking New Opportunities as a Technical Educator

  Jun 2017 - Nov 2017

  Technical Trainer with Instructional Design, Programming, and Tech Support Experience
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  Chattahoochee Technical College

  Nov 2017 - now

  CyberSecurity Instructor

  Teaching/Developing college-level courses in: Security FundamentalsSecurity Policies and ProceduresForensicsEthical HackingOperating System SecurityNetworking SecurityNetworking FundamentalsIntroduction to Operating SystemsComputer Fundamentals