
Leanne Jensen
Process Engineer

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About me
Technical Fellow at Boeing
Education

Michigan Technological University
1995 - 2000BS Mechanical Engineering Technology
Embry-Riddle Aeronautical University
-Master of Science - MS Human Factors
Walden University
2009 - 2011M.S. Instructional Design & Technology 4.0Specialization within Corporate Training & Performance Improvement

Capella University
2014 - 2020Doctor of Philosophy (PhD) Performance Improvement 4.0Activities and Societies: President's List all quarters (4.0 GPA); Member of ISPI - Capella Chapter PhD in Education; Training & Performance Improvement specialty.Dissertation: Critical Thinking in Performance Improvement PractitionersThe dissertation focused on critical thinking in the field of performance improvement. Leveraging the theories of performance improvement, critical thinking, and expertise the critical thinking profile of performance improvement practitioners were documented and compared to a normed population.

Uniwersytet Jagielloński w Krakowie
2005 - 2005MS - Certificate International RelationsSummer program for Master's level studies

Michigan Technological University
1995 - 2000AAS Machine Design
Experience

LTV Steel
Mar 1998 - Sept 2000Process Engineer- 23% reduction in down time through Total Productive Maintenance (TPM) implementation- Implemented predictive maintenance program using Non-Destructive Inspection (NDI)- 80% reduction in scrap rate- Performed root cause analysis and failure analysis of dynamic components- Managed team of interns, including training and work distribution

The Boeing Company
Jan 2001 - Sept 2007Process Engineer - Lean Six Sigma- 60% decreased cycle time in concept to production time through deployment of lean initiatives- Decreased drawing release time by 95% through a combination of six sigma and lean projects, including use of product data managers, model based design, and virtual assembly reviews- Improved quality of drawings on new product definition by 90% through introduction of lean product development tools and processes - Reduced time to contract by 30% through use of value stream mapping, implementation of lean principles, and communication- 25% cycle time improvement in multi-location drawing release process, reducing unnecessary iterative delays- Implemented visual management system to track multi-functional engineering process, improving schedule and increasing quality- Developed program lean initiatives and road map to address chronic issues- Achieved 10% cost reduction in oversea suppliers- 25% reduction in assembly flow time in European suppliers- Managed improvement of oversea suppliers and advised on lean deployment, including Critical Chain Project Management, to help reduce cost and improve schedule- Collaborated on division training materials including Total Productive Maintenance, Value Stream Mapping, and Design for Manufacturing and Assembly- Mentored Black Belts and Green Belts informally on a variety of projects- Mentored 10 Green Belts to certification Show less

Genie Industries
Sept 2007 - Sept 2009Quality ManagerQuality Manager who led the creation and adoption of a division-wide quality operating system and inclusion of Advanced Product Quality Planning (APQP). In addition to achieving significant plant improvements in quality, led division in quality systems evolution.• 40% improvement in product quality as measured by First Pass Yield• 100-day improvement in closure of customer and supplier quality concerns with use of root cause failure analysis• Led team of 8 facilities and managers worldwide to develop quality system• Deployed Advanced Product Quality Planning (APQP) principles and standards• Developed in-depth training plan including course materials, for division quality team members and overview program for all departments within division, approximately 1000 team members• Created training material and simulations for problem-solving, control charts, Failure Modes and Effects Analysis (FMEA), and basic quality principles based upon APQP• Led team across multiple product lines and departments, including approximately 15 models between 3 value streams in paint, fabrication, weld, production, and supply base Show less

Kimberly-Clark
Jan 2010 - Nov 2010Process Engineer - Operations ConsultantChange agent and internal consultant for pulp mill working with plant director and management team.• Created and implemented mathematical models for waste • Implemented management system focused on lean and visual management • Responsible for identifying and implementing key performance indicators (KPI) • Worked with operators to improve productivity and efficiency • Developed simulations for training purposes to demonstrate current conditions and desired state • Led training team and lean projects to provide full solutions on projects using human performance technology (HPT) methods Show less

Boeing
Nov 2010 - nowDeveloped and deployed operating system for business unit focused on operations. Responsible for coaching leaders through strategic planning development. Identified and led tactical projects to align with strategic levers. Lead architect for design and implementation for KC-46 production system.• Deployed strategic planning through Oobeya process for Commercial Derivative Aircraft programs• Led and managed production system transformation team resulting in ahead of schedule and on-cost production within 3 months from project start• Created cross-business unit collaboration process for KC-46A Show less Coached leaders in Productivity Leadership Development Program assigned to strategic projects while leading tactical teams.• Improved on-time delivery by 50%, resulting in over $20M savings/year and restoring customers’ trust• Performed assessment for performance improvement and prioritized projects to achieve reduction in labor and flow, resulting in 45% labor hour reduction and 25% reduction in flow time• $1M savings due to improving process of manufacturing solar wafers• Captured over $80M in savings for affordability on program• 25% increase in operations productivity• Pioneered overall process effectiveness (OPE) deployment in product development Show less Lean coach for value stream teams; facilitating workshops, improvement activities, and developing and delivering training.• $1M cost avoidance for new tools due to rate increase• $14M+ in duplicate payments removed due to performance improvement analysis and implementation• 14 day part flow reduction; decreasing inventory and speeding change incorporation• Developed plans for strategy and implementation for commodity and manufacturing areas focusing on flow, quality, and stability Show less
Technical Fellow - Sr. Systems Engineer in Human Factors
Jan 2024 - nowATF: Sr. Systems Engineer - Human Factors
Sept 2021 - Jan 2024Associate Technical Fellow
Jan 2021 - Jan 2024Senior Quality Engineer
Mar 2019 - Jan 2021Transformation Coach - Interiors Responsibility Center
Oct 2018 - Mar 2019Process Coach - Operational Excellence
May 2017 - Oct 2018World-Class Productivity & Quality
Oct 2014 - May 2017Lean Consultant
Nov 2010 - Oct 2014

INTERNATIONAL SOCIETY FOR PERFORMANCE IMPROVEMENT
May 2020 - Apr 2022DirectorElected to the Board of Directors at the International Society for Performance (ISPI).Director of the organization responsible for furthering the goals and mission of ISPI. ISPI is the professional home to individuals working in the field of Human Performance Technology / Performance Improvement (HPT/PI) around the world. The goal of HPT/PI is to further influence the productivity and competence of humans in the workplace. In addition to maintaining global standards and ethics for the field of HPT/PI, ISPI also offers professional certifications for HPT/PI for individuals and organizations, including the Certified Professional Technologist (CPT). Show less

Michigan Technological University
Jun 2022 - nowAlumni Board Of DirectorsMember of MTU Alumni Board of Directors.
Licenses & Certifications
- View certificate

Certified ScrumMaster
Scrum AllianceDec 2016
Volunteer Experience
MMET External Advisory Board
Issued by Michigan Technological University on Oct 2022
Associated with Leanne JensenSenior Principal Consultant
Issued by Victim Support Services on May 2017
Associated with Leanne Jensen
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