Leanne Jensen

Leanne Jensen

Process Engineer

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location of Leanne JensenGreater Seattle Area

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  • Timeline

  • About me

    Technical Fellow at Boeing

  • Education

    • Michigan Technological University

      1995 - 2000
      BS Mechanical Engineering Technology
    • Embry-Riddle Aeronautical University

      -
      Master of Science - MS Human Factors
    • Walden University

      2009 - 2011
      M.S. Instructional Design & Technology 4.0

      Specialization within Corporate Training & Performance Improvement

    • Capella University

      2014 - 2020
      Doctor of Philosophy (PhD) Performance Improvement 4.0

      Activities and Societies: President's List all quarters (4.0 GPA); Member of ISPI - Capella Chapter PhD in Education; Training & Performance Improvement specialty.Dissertation: Critical Thinking in Performance Improvement PractitionersThe dissertation focused on critical thinking in the field of performance improvement. Leveraging the theories of performance improvement, critical thinking, and expertise the critical thinking profile of performance improvement practitioners were documented and compared to a normed population.

    • Uniwersytet Jagielloński w Krakowie

      2005 - 2005
      MS - Certificate International Relations

      Summer program for Master's level studies

    • Michigan Technological University

      1995 - 2000
      AAS Machine Design
  • Experience

    • LTV Steel

      Mar 1998 - Sept 2000
      Process Engineer

      - 23% reduction in down time through Total Productive Maintenance (TPM) implementation- Implemented predictive maintenance program using Non-Destructive Inspection (NDI)- 80% reduction in scrap rate- Performed root cause analysis and failure analysis of dynamic components- Managed team of interns, including training and work distribution

    • The Boeing Company

      Jan 2001 - Sept 2007
      Process Engineer - Lean Six Sigma

      - 60% decreased cycle time in concept to production time through deployment of lean initiatives- Decreased drawing release time by 95% through a combination of six sigma and lean projects, including use of product data managers, model based design, and virtual assembly reviews- Improved quality of drawings on new product definition by 90% through introduction of lean product development tools and processes - Reduced time to contract by 30% through use of value stream mapping, implementation of lean principles, and communication- 25% cycle time improvement in multi-location drawing release process, reducing unnecessary iterative delays- Implemented visual management system to track multi-functional engineering process, improving schedule and increasing quality- Developed program lean initiatives and road map to address chronic issues- Achieved 10% cost reduction in oversea suppliers- 25% reduction in assembly flow time in European suppliers- Managed improvement of oversea suppliers and advised on lean deployment, including Critical Chain Project Management, to help reduce cost and improve schedule- Collaborated on division training materials including Total Productive Maintenance, Value Stream Mapping, and Design for Manufacturing and Assembly- Mentored Black Belts and Green Belts informally on a variety of projects- Mentored 10 Green Belts to certification Show less

    • Genie Industries

      Sept 2007 - Sept 2009
      Quality Manager

      Quality Manager who led the creation and adoption of a division-wide quality operating system and inclusion of Advanced Product Quality Planning (APQP). In addition to achieving significant plant improvements in quality, led division in quality systems evolution.• 40% improvement in product quality as measured by First Pass Yield• 100-day improvement in closure of customer and supplier quality concerns with use of root cause failure analysis• Led team of 8 facilities and managers worldwide to develop quality system• Deployed Advanced Product Quality Planning (APQP) principles and standards• Developed in-depth training plan including course materials, for division quality team members and overview program for all departments within division, approximately 1000 team members• Created training material and simulations for problem-solving, control charts, Failure Modes and Effects Analysis (FMEA), and basic quality principles based upon APQP• Led team across multiple product lines and departments, including approximately 15 models between 3 value streams in paint, fabrication, weld, production, and supply base Show less

    • Kimberly-Clark

      Jan 2010 - Nov 2010
      Process Engineer - Operations Consultant

      Change agent and internal consultant for pulp mill working with plant director and management team.• Created and implemented mathematical models for waste • Implemented management system focused on lean and visual management • Responsible for identifying and implementing key performance indicators (KPI) • Worked with operators to improve productivity and efficiency • Developed simulations for training purposes to demonstrate current conditions and desired state • Led training team and lean projects to provide full solutions on projects using human performance technology (HPT) methods Show less

    • Boeing

      Nov 2010 - now

      Developed and deployed operating system for business unit focused on operations. Responsible for coaching leaders through strategic planning development. Identified and led tactical projects to align with strategic levers. Lead architect for design and implementation for KC-46 production system.• Deployed strategic planning through Oobeya process for Commercial Derivative Aircraft programs• Led and managed production system transformation team resulting in ahead of schedule and on-cost production within 3 months from project start• Created cross-business unit collaboration process for KC-46A Show less Coached leaders in Productivity Leadership Development Program assigned to strategic projects while leading tactical teams.• Improved on-time delivery by 50%, resulting in over $20M savings/year and restoring customers’ trust• Performed assessment for performance improvement and prioritized projects to achieve reduction in labor and flow, resulting in 45% labor hour reduction and 25% reduction in flow time• $1M savings due to improving process of manufacturing solar wafers• Captured over $80M in savings for affordability on program• 25% increase in operations productivity• Pioneered overall process effectiveness (OPE) deployment in product development Show less Lean coach for value stream teams; facilitating workshops, improvement activities, and developing and delivering training.• $1M cost avoidance for new tools due to rate increase• $14M+ in duplicate payments removed due to performance improvement analysis and implementation• 14 day part flow reduction; decreasing inventory and speeding change incorporation• Developed plans for strategy and implementation for commodity and manufacturing areas focusing on flow, quality, and stability Show less

      • Technical Fellow - Sr. Systems Engineer in Human Factors

        Jan 2024 - now
      • ATF: Sr. Systems Engineer - Human Factors

        Sept 2021 - Jan 2024
      • Associate Technical Fellow

        Jan 2021 - Jan 2024
      • Senior Quality Engineer

        Mar 2019 - Jan 2021
      • Transformation Coach - Interiors Responsibility Center

        Oct 2018 - Mar 2019
      • Process Coach - Operational Excellence

        May 2017 - Oct 2018
      • World-Class Productivity & Quality

        Oct 2014 - May 2017
      • Lean Consultant

        Nov 2010 - Oct 2014
    • INTERNATIONAL SOCIETY FOR PERFORMANCE IMPROVEMENT

      May 2020 - Apr 2022
      Director

      Elected to the Board of Directors at the International Society for Performance (ISPI).Director of the organization responsible for furthering the goals and mission of ISPI. ISPI is the professional home to individuals working in the field of Human Performance Technology / Performance Improvement (HPT/PI) around the world. The goal of HPT/PI is to further influence the productivity and competence of humans in the workplace. In addition to maintaining global standards and ethics for the field of HPT/PI, ISPI also offers professional certifications for HPT/PI for individuals and organizations, including the Certified Professional Technologist (CPT). Show less

    • Michigan Technological University

      Jun 2022 - now
      Alumni Board Of Directors

      Member of MTU Alumni Board of Directors.

  • Licenses & Certifications

  • Volunteer Experience

    • MMET External Advisory Board

      Issued by Michigan Technological University on Oct 2022
      Michigan Technological UniversityAssociated with Leanne Jensen
    • Senior Principal Consultant

      Issued by Victim Support Services on May 2017
      Victim Support ServicesAssociated with Leanne Jensen