Sadheesh Kumar Boopalan

Experience

• 

  SCICOM MSC Berhad (Hewlett Packard Project)

  Feb 2004 - Mar 2005

  IT Solution Specialist for HP (Asia Pacific)

  - Provided SAP application support and resolve application issues related to SAP R/3 application.- Maintained SAP user profile (role) creation and assigning.- Resolve infrastructure issues related to servers issues and hardware.- Escalate un-resolved issues to Level 2 or Level 3.- Provide job training to junior staff.

• 

  IBM Regional Office, Cyberjaya, Malaysia (Manpower)

  Mar 2005 - Nov 2005

  Outage Lead Specialist for Singapore Airlines (SIA)

  - Conduct team briefing and meeting.- Conduct analysis and reports of staff’s performance.- Performance review.- Initiate and manage reward recognition.- Plan training for staffs.- Provided SAP application support and resolve application issues related to SAP R/3 application and SAP AMS.- Resolve escalated issues to Level 3 or Onsite Engineers.- Lead and provide consultation to the resolves (Level 2 and Level 3) and Onsite Engineers when there is an outage.- Take rational decision during the period of outages to prevent the number of calls from users to over flow.- Manage Key Performance Index (KPI) and Service Level Agreement (SLA) Show less

• 

  Celcom (M) Berhad (VADS Berhad)

  Nov 2005 - Sept 2006

  In House Software Developer (SAP Support)
• 

  Dexler Information Solution Pvt. Ltd

  Nov 2006 - Sept 2007

  SAP Consultant

  Project Title : ONGC SAP Barcode IntegrationModule : MM, WM & OLMClient : Oil and Natural Gas Corporation - ONGC Ltd. (Public Sector)Location : Bandra Kurla Complex, MumbaiDuration : 5th January 2007 to 2nd March 2007Project Title : GGL SAP Barcode Integration.Module : MM & WM.Client : Gujarat Glass Private Limited - GGL LtdLocation : MumbaiDuration : 5th March 2007 to 4th August 2007Project Title : SAP Implementation.Module : PP, HR, FI, MM & WM.Client : Bill Forge Private LimitedLocation : Jigani, BangaloreDuration : 6th August 2007 to 31 August 2007 Show less

• 

  Tech Mahindra

  Oct 2007 - May 2008

  SAP Project Lead

  Project Title : IT130ATS – Application Maintenance Support (AMS) – SAPModule : ABAPStrength : 3 Member Team (SAP) / 32 Overall Members in the projectClient : Land and Transport Authority (LTA) Singapore - (Public Sector)Location : Level 10, MND Building, Maxwell Rd., SingaporeDuration : 2nd January 2008 to 15th May 2008Project LeadManage tickets using internal tool of Satyam called SMMSPerform Team meetings on weekly basisCommunicate with Client and attend Client meetingsEvaluate and prepare the Impact Analysis for any new Service RequestABAPi. Maintaining Performance and improvise reports programs.ii. F.17 – Customer Balance a. Excluded Zero Balance from the customer balance reportiii. VF02 a. Modify the SAP Form to add perform statement to call a Z-Program from the script to fetch Reference Document Numberiv. FMRP_RFFMTO30X a. Added Material Document Date in the ALV reportv. Repair customized report program to clients requirementWorkflowi. Create BOR object using SW01 (with reference of standard BOR and extend the methods)ii. Modified the existing workflow using SWDD to add the third level approver and event of pending in InvoicingBASISi. Maintain Transport Requestii. Conduct transportation of request between Development (200), UAT-QA (300), Production (400)iii. Maintain system performance using AL04, SM04, ST03, ST22iv. Restarting and maintenance of SAP Application servers Show less

• 

  DKSH

  May 2008 - now

  SAP ABAP Consultant

  Project Title : Hong Kong Global Proof of Delivery (HK GPOD) Module : Logistic Execution (LE) – WM, Transportation and SDClient : DKSH Hong Kong Limited (Healthcare)Location : Hutchison Logistics Centre, Terminal 4, Kwai Chung, HKDuration : 1st June 2008 to 4th December 2008Project Title : Vietnam Global Proof of Delivery (VN GPOD) Module : Logistic Execution (LE) – WM, Transportation and SDClient : DKSH Vietnam Limited (Healthcare)Location : VSIP, Binh Duong province, Ho Chi Minh, VietnamDuration : 15th December 2008 to 20th March 2009Project Title : Taiwan Global Customer Inventory Management (TW GCIM)Module : SDClient : DKSH Taiwan Limited (Healthcare) DKSHLocation : Hannover High-Tech Square, Taipei, TaiwanDuration : 23rd March 2009 to 15th May 2009Project Title : China Global Customer Inventory Management (CN GCIM)Module : SDClient : DKSH China Limited (Healthcare)Location : Jie Tai Plaza - Guangzhou, ChinaDuration : 1st June 2009 to 17th July 2009Project Title : Staging Job Optimization (Global)Module : SD, MM & FIClient : DKSH – Hong Kong, Taiwan, China, Singapore, Thailand, Vietnam & MalaysiaLocation : DKSH CSSCDuration : 27th July 2009 to 25th September 2009Project Title : Implementation of Tivoli Workload Scheduler - TWSModule : SD, MM, FI & Tivoli Workload Scheduler (TWS) - IBMClient : DKSH – Thailand (Healthcare)Location : DKSH CSSCDuration : 30th September 2009 to 19th March 2010Project Title : Global Implementation of Tivoli Workload Scheduler - TWSModule : SD, MM, FI & Tivoli Workload Scheduler (TWS) - IBMClient : DKSH – Thailand (Consumer Goods), Hong Kong, Taiwan, China, Malaysia, Vietnam, Europe and SingaporeLocation : DKSH CSSCDuration : 5th April 2010 to 3rd December 2010 Show less