Experience

• 

  Westminster towers

  Jan 2010 - Feb 2011

  Nursing assistant

  Provide personal care and assistance with activities of daily living. Take and record vital signs; Measure and record height and weight. Assist with any toilet needs, feeding, bathing, and keeping incontinent patients cleans. Additional duties: assisting nurses with transferring, admitting, and discharging patients.

• 

  Ross stores

  Mar 2010 - Feb 2011

  Sales associates/cashier

  * Welcome and greet customers as they enter the store* Offer help and provide direct assistance to customers* Provide in-depth product knowledge, including features, benefits, and overall value* Answer customer questions and concerns* Attend to unique and individual shopping needs of each customer* Cross-sell and encourage beneficial product add-ons* Upsell when appropriate; promote current sales, promotions, coupon deals, etc.* Explain store-member benefits and encourage customers to sign up* Process purchases, returns, and exchanges* Handle customer complaints in a calm and professional manner* Report anything unusual or any major incidents to management* Help organize back stock and perform inventory counts* Process newly received shipments* Organize and replenish front stock and help merchandise store* Maintain a clean and tidy work and retail space* Be enthusiastic and informative about all products* Help create a positive environment for customers to shop and buy* Take direction from and report to assigned supervisor* Work as a team to achieve sales goals Show less

• 

  Winter park towers

  Feb 2011 - Mar 2012

  Nursing assistant

  Assisting residents with daily activities and personal care.

• 

  Alabama oaks assisted living

  Apr 2012 - Jun 2012

  Nursing assistant

  Assisting residents with daily activities and personal care.

• 

  Brookdale senior living

  Apr 2013 - Oct 2018

  Nursing assistant

  Assisting residents with daily activities and personal care.

• 

  Personalized living senior solutions

  Jun 2016 - Nov 2018

  Scheduler/cna

  Helping families with loved ones to find other solutions. One-on-one care and companionship that is not allows offered in nursing facilities and even at-home care.

• 

  Orlando health

  Mar 2018 - Sept 2020

  Nursing assistant ii

  Provide personal care and assistance with activities of daily living. Take and record vital signs; Measure and record height and weight. Assist with any toilet needs, feeding, bathing, and keeping incontinent patients cleans. Additional duties: assisting nurses with transferring, admitting, and discharging patients.

• 

  Adventhealth

  Oct 2020 - now

  *Establish and implement effective workplace procedures*Ensure policies and best practices are up to industry standards and government regulationsHire, train and monitor administrative stuffOrganize patient records using electronic health records keeping*Supervise daily practice operations such as billing, debt collections, security and occupational health and safety*Monitor the inventory for medications and medical equipment and organize for resupply*Interact with patients and address their complaints *Coordinate regular staff meetings and performance reviews*Collaborate with Physicians to develop business strategies and patient services*Strong interpersonal and communication skills to effectively communicate with Physicians, other medical professionals, office personnel employees and patients*Excellent analytical and problem-solving skills*Computer literacy and knowledge of relevant health care and administrative software*Good leadership, motivation, training and goal-setting skills*Financial and accounting skills*In-depth knowledge of health care finance best practices and standards*Organization and time management skills*Understanding of health and safety standards in the medical industry Show less *Establish and implement effective workplace procedures*Ensure policies and best practices are up to industry standards and government regulationsHire, train and monitor administrative stuffOrganize patient records using electronic health records keeping*Supervise daily practice operations such as billing, debt collections, security and occupational health and safety*Monitor the inventory for medications and medical equipment and organize for resupply*Interact with patients and address their complaints *Coordinate regular staff meetings and performance reviews*Collaborate with Physicians to develop business strategies and patient services*Strong interpersonal and communication skills to effectively communicate with Physicians, other medical professionals, office personnel employees and patients*Excellent analytical and problem-solving skills*Computer literacy and knowledge of relevant health care and administrative software*Good leadership, motivation, training and goal-setting skills*Financial and accounting skills*In-depth knowledge of health care finance best practices and standards*Organization and time management skills*Understanding of health and safety standards in the medical industry Show less * Assists with recruiting, staffing, orienting, training, disciplining, and evaluating personnel in accordance to personnel policy and employee relations laws. Reviews employee time and attendance and monitors employee staffing, turnover, overtime, and absenteeism. * Assists with fiscal management of the center operation including development and implementation of annual budget, cost management and revenue generation, accounts payable, and daily financial practices.* Maintains the safe and efficient operation of the center by monitoring work orders and equipment safety, overseeing vendors, and making appropriate recommendations for improving center.* Assists the clinic manager with managing the center operating activities so that services are provided in a manner that meets all applicable regulatory licensure and accrediting regulations. Maintains Quality Assurance Program to monitor and control department services. *Advanced in EMR - Cerner and NextGen; Beginner in EPIC Show less * Greeting patients * Collect patient information and complete a variety of administrative duties, such as verifying insurance, managing admissions and discharges, providing required information to medical staff, collecting co-pays, entering information into computer databases, and presenting hospital policies to patients.* Strong communication and interpersonal skills* Familiarity with medical terminology* Detailed-oriented * MS Office skills * Basic office knowledge (such as, answering phones, faxing, printing, and handling and counting money) *Advanced in Cerner and NextGen; Beginner in EPIC Show less

  • Center Manager II

    Mar 2024 - now

  • Center Manager I

    Jan 2022 - Mar 2024

  • Center Supervisor

    Dec 2021 - Dec 2022

  • Patient Registration Coordinator

    Oct 2020 - Dec 2021