Talk to sales Try for Free
Ryan Joplin

Ryan Joplin

Service supervisor

Followers of Ryan Joplin147 followers
location of Ryan JoplinGreater Brisbane Area

Connect with Ryan Joplin to Send Message

Connect

Connect with Ryan Joplin to Send Message

Connect

  • Timeline

  • About me

    ICT procurement, Vendor management, and ITAM professional with a strong emphasis on value delivery and timely results.

  • Education

    • University of Technology Sydney

      2021 - 2021
      Associate's degree Procurement and contracting Certified

      This advanced diploma in procurement and contracting with specialised focus on Queensland Government based procurement frameworks certifies me under the DJAG FMPM to procure strategic and significant procurements.

    • Queensland University of Technology

      2011 - 2014
      Bachelor of Information Technology Information Technology

  • Experience

    • BIG W

      Aug 2006 - Jan 2015
      Service supervisor

    • Queensland Government

      Jan 2015 - Jun 2016
      Graduate Service Operations

      I currently work for the Queensland Government in the Department of Science, Information Technology & Innovation (DSITI) within the Chief Information Office (CIO) as a Graduate in the Service Operations area. Within Service Operations i currently work in several roles including the following: Supplier Management, Change Management, Service Desk, Desktop Support and Licensing.Key functions that i perform within my various roles are:Change Management, Supplier Management, Data Analysis, Licensing questions or queries and investigations, Desktop help and support, process improvement and design, documentation, framework creation and updating and contract analysis.I have been the recipient of an award for Service Excellence at CIO. I have gained valuable; experience, opportunities, knowledge and exposure across the department through projects i have worked on while at CIO. Show less

    • Department of Science, Information Technology and Innovation

      Feb 2016 - Jun 2016
      Senior Supplier Management Officer

    • Public Safety Bussiness Agency

      Jun 2016 - Apr 2017
      Technical Device Coordinator

    • Public Safety Business Agency

      Apr 2017 - Oct 2018
      Principal Vendor and Contract Management Officer

    • Department of Justice and Attorney-General QLD

      Oct 2018 - Jul 2022
      Principal Vendor Manager (Software)

      A Vendor Management and Software Asset Management role combined. The role involves two areas ; Vendor and contract Management (VCM) and Software Asset Management (SAM) .In VCM role is around providing advice, assistance, strategy and the development and implementation of a VCM framework and its ongoing review. The SAM role involves development and implementation of SAM principles, strategy, maturity and policy.

    • Public Trustee of Queensland

      Jul 2022 - now
      Manager Vendor Management

  • Licenses & Certifications

    • PRINCE2 Awareness

      Management Plaza
      View certificate certificate

    • Bachelor of Information Technology

      QUT (Queensland University of Technology)
      Dec 2015

  • Volunteer Experience

    • Patrol captain

      Issued by Surf Life Saving Australia on Jan 2007
      Surf Life Saving AustraliaAssociated with Ryan Joplin