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Sunni Homeschandra

Sunni Homeschandra

Colleague IT Service Desk Analyst

Followers of Sunni Homeschandra83 followers
location of Sunni HomeschandraLondon, England, United Kingdom

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  • Timeline

  • About me

    Student at Queen Mary University of London

  • Education

    • University of Leeds

      2009 - 2012
      Bachelor's Degree Physics with Astrophysics 3rd Class Honours

      Activities and Societies: LUU Conservation Volunteers Final year research project: CCD imaging and photometry of the open cluster NGC7063, under Prof. Melvin G. Hoare.

    • Queen Mary University of London

      2013 - 2016
      Master’s Degree Astrophysics Pass

      Part-time course, with all lectures in the evenings.

  • Experience

    • Lloyds Banking Group

      Dec 2012 - Aug 2013
      Colleague IT Service Desk Analyst

      Closed Exchange- and Active Directory-related requests, e.g. creating and configuring distribution lists and personal mailboxes, and gave technical support over the phone. Other technologies encountered: Blackberry Enterprise Server, corporate mainframe systems including AS/400, Check Point Pointsec, RSA SecurID

    • Queen Mary University of London

      Sept 2013 - Sept 2016
      Student

    • Royal Pharmaceutical Society

      Jan 2019 - now
      Technical Support Engineer

  • Licenses & Certifications

    • Essential First Aid

      St John Ambulance
      Jul 2012

    • ITIL Foundation Certificate in IT Service Management

      BCS, The Chartered Institute for IT
      Apr 2014

    • MCTS Windows 7 Configuration

      Microsoft
      Jan 2014