Deep Enrich
Hossein A.
IT Support lead
Greater Toronto Area, Canada
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About me
Technical Support Analyst at Metrolinx
Education
Zacaler
-Certificate ZCCP-IAZscaler
-Certificate ZCCP-PACornerstone MFT
-Self study MFT Design, Deploy, SupportI. Ok Ed in design, scope, deployment and maintaining MFT in untrusted network
Microsoft
2023 - 2023Cert Purview DLPMicrosoft Study
2017 - 2017MCSA 2012Microsoft study
2017 - 2017Sercer 2012 vustualization Hyper-VCyberArk
2016 - 2016CyberArk certificationVaronis Data advantage
2016 - 2016Varonis certificationMicrosoft Study
2014 - 2014MCITP EnterpriseMicrosoft Study
2013 - 2013MCITP ServerMicrosoft Study
2009 - 2009MCSA 2003Microsoft study
2009 - 2009MCSE 2003TriOS College
2008 - 2009Diploma Network EngineerNetwork Engineer
Cisco Study
2004 - 2004CCNAMicrosoft Study
1999 - 1999MCSE NT 4.0National University
1988 - 1991A.Sc. Applied Computer ScienceApplied Computer Science
Seneca College of Applied Arts and Technology
2011 - 2011PMP200 95
Experience
RAYA (Member of ARMITA Industrial and Commercial Group)
Mar 1992 - Jan 2003IT Support leadToronto Computer Help
Feb 2003 - Mar 2008Network Field Engineer
ThinDesk
Feb 2009 - Aug 2009Senior System Engineer (Technical Support)Network Field Engineer
Aug 2009 - May 2010TORONTO COMPUTER HELP
BRITEC COMPUTER SYSTEMS
May 2010 - Jul 2011Network Analyst
Horn IT Solutions Inc.
Jan 2012 - Nov 2012Technical Support Analyst (Tier 2/3)
CompuCom
May 2013 - Aug 2014Global Support Analyst - IDMGlobal Technology Operations
Metrolinx
Dec 2014 - Jan 2024System AnalystWork on day to day operations incidents, Work Orders and RFCsSupport and maintain infrastructure systems : CyberArk, Varonis, Exchange (On-Prem and cloud), MFT, SFTP, IndigiVision, EDRMS, DFS, ZScaler, Zerto, AD, OIM, Windows serversAutomation using PowerShell : On-boarding (AD, CyberArk), Departure, various Reports, Recursive PS
Manulife
Nov 2022 - nowSenior Infrastructure Analyst
Licenses & Certifications
- View certificate
Enterprise Administrator on Windows Server 2008
MicrosoftJan 2014
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