Wade Bjarnson

Experience

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  Wells Fargo Bank

  Jan 2003 - Jan 2011

  Service Manager, Personal Banker, Teller

  Reviewed and selected all resumes for open requisitions of frontline customer associates for financial institution-Conducted one-on-one and group interviews-Acting hiring manager responsible for selection of new hire frontline associates-Negotiated and communicated job offers, marketed company to candidates by discussing salary and benefits-Over 70% retention of personally recruited and trained associates spanning four years while in a high-turnover industrySolely responsible for initial and continued training of customer service associates-Analyzed performance reports in order to formulate individualized training plans and goal achievement-Conducted scenario-based and live face-to-face trainings-Trained and managed tellers for premiere performance in reaching customer service and sales solutions goals, with most achieving top ranking among 150+ employees.Completed and organized required documentation to successfully pass yearly store audits.Awarded for outstanding customer service in Mountain Midwest Region (7 States).Proven ability to excel under strenuous conditions while simultaneously: accomplishing sales and customer service goals, ensuring work accuracy in preventing loss, completing daily and monthly audit requirements, and managing employee career satisfaction and growth. Show less

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  Zions Bancorporation

  Apr 2011 - Jan 2013

  Compliance Analyst - AML SAR Group

  Review and monitor transactions and activities to determine whether potential suspicious activity exists. Reviews consist of utilizing transaction/account alerts, reports, and referrals to identify suspicious activities. Upon detecting suspicious activity, a SAR is written/prepared and an investigation case is opened with SAR filing along with applicable documentation. Adhere to compliance procedures and internal/operational risk controls in accordance with any and all applicable regulatory standards, requirements, and policies.-Responsible for monthly analysis and reporting of Amegy Bank N.A. for suspicious activity and money laundering alerts-Daily utilization of bank compliance tools for thorough analysis of customer data to formulate sound and justified decisions-Average of 20 SARs submitted monthly-Reports written to adhere to exact guidelines and precise content and structure to comply with government and law enforcement regulations-Recognized by managers for high-level, detailed, and clear reports-Annual audit review, April 2012 – commended specifically for precise and detailed reporting skills Show less

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  EBay Inc

  Jan 2013 - Dec 2013

  Talent Acquisition Recruiter

  Recruiting advisor and project lead for new global sector -Designed talent acquisition playbook for recruiting bilingual positions which included Russian, Portuguese, and Spanish -Met weekly with business unit to asses needs and develop recruiting plans and sourcing strategiesDistance recruiting -Worked with team to remotely recruit 140 new volume employees to meet business unit needs in Austin, TexasCandidate communications project lead -Created and implemented new candidate email templates used by Global Talent Acquisition to improve and enhance the applicant experience -Designed new branding for Talent Acquisition team using company logo -Managed project to enhance and edit correspondence templates used by third-party vendor operating background screens, in order to improve application process and satisfaction Achieved team lowest attrition rating of 4% for new hires Show less

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  Software Technology Group

  May 2014 - May 2016

  Technical Recruiter

  Full-cycle recruiting for the sourcing, screening, interviewing, negotiation, and hiring of employees across the full software development and information technology lifecycle, including: Java, .NET, scripted languages, quality assurance, project management, business analysis, database administration, mobile, UX/UI, design, and IT.Candidate information source for inquiries related to: company benefits, compensation, company policies and procedures, and training.Manage recruiting efforts at various events such as: technical school showcases, pop-culture conventions, and university career fairs.New Hire Onboarding Committee memberManage candidates and requisitions through MaxHire and Salesforce Talent Rover ATS Show less

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  Workfront

  May 2016 - Mar 2017

  Corporate Recruiter

  Managed full-cycle recruiting process of sourcing, screening, interviewing, offer negotiation, hiring, and onboarding of employees across multiple business units, including: software development, information technology, finance, training and education, customer service, and internships.• Recruited for executive level roles to internships/entry level.Candidate information source and other responsibilities related to: company benefits, compensation, company policies and procedures, training, and exit interviews.Recognized by executive leadership for exceptional candidate/new hire experience.Recruiting representative for new hire orientation training classes• Responsible for preparing and delivering bi-weekly presentations involving company history, culture and values, mission statements, HR policies/procedures, recruiting, benefits, company products and successes.Collaborated with business partners to improve processes and expand internship programs. Show less

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  Self-Employed

  May 2017 - now

  Online Store Owner

  Manage all aspects of an online store through eBay: incoming inventory and outgoing shipments; create and maintain product listings; respond to inquiries and provide exceptional customer experiences; verify invoicing and payments; purchasing and pricing research and market analysis.

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  Southern California University of Health Sciences

  Jul 2021 - now

  People and Culture Operations Specialist