Roberto Carboni

Experience

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  Combi Line Int'l Spa

  Jan 2005 - Dec 2006

  Import Consolidation Specialist

  Responsible for providing international consolidation services by providing high quality service to the customers, ensuring cost effectiveness and timely management of carriage. Key responsibilities:• Organised all shipments in line with the company requirements• Ensured the integrity of documentation such as bills of lading, commercial invoices,packing lists and GSP certificates• Handled relations with agents at origin/destination, local suppliers and customauthorities• Responded to customers' needs including schedules, service information, tracing ofshipments, identification of problems and resolutions Show less

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  Avion Company S.p.A.

  Jan 2007 - Jan 2010

  Import Logistic Specialist

  Responsible for providing international logistic services by providing high quality service to the customers, ensuring cost effectiveness and timely management of carriage. Key responsibilities:• Organised all shipments in line with the company requirements• Ensured the integrity of documentation such as bills of lading, commercial invoices,packing lists and GSP certificates• Handled relations with agents at origin/destination, local suppliers and customauthorities• Responded to customers' needs including schedules, service information, tracing ofshipments, identification of problems and resolutions Show less

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  Intercosped SpA

  Feb 2010 - Oct 2010

  Import/Export Logistic Specialist and Sales Executive

  Responsible for providing international logistic services by providing high quality service to the customers, ensuring cost effectiveness and timely management of carriage. Key responsibilities:• Organised all shipments in line with the company requirements• Ensured the integrity of documentation such as bills of lading, commercial invoices,packing lists and GSP certificates• Handled relations with agents at origin/destination, local suppliers and customauthorities• Responded to customers' needs including schedules, service information, tracing ofshipments, identification of problems and resolutions• Defined and pursued new business opportunities through both acquisition of newcustomers and negotiation of convenient rates with supplier Show less

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  ScubaDive Vietnam

  Aug 2011 - May 2012

  Dive Master and Scuba Dive Instructor

  Planned and led local dives for a busy dive center. Key responsibilities: • Taught dive classes in accordance with the agency standards• Generated and completed required documentation according to the agency and company standards• Generated retail, activities and courses sales • Prepared and maintained scuba equipment

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  Capo Galera Srl

  Jun 2012 - Oct 2012

  Scuba Dive Instructor and Front Office Executive

  Planned and led local dives, ran courses and assisted the dive resort manager with office duties. Key responsibilities:• Was in charge of the front office• Promoted retail and dive activities• Promoted dive center activities such as weekly presentation in hotels

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  Sea Bees Diving

  Dec 2012 - May 2013

  Scuba Dive Instructor

  Planned and led local dives and ran courses for a large professional dive center. Key responsibilities:• Planned and supervised team activities and equipment• Supervised clients with safety as a priority• Promoted dive center activities in hotels• Fulfilled customers' need and requirements

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  Diving Centers Werner Lau

  Aug 2013 - Mar 2015

  Cruise Director

  Managed a 14 guests dive safari boat. Key responsibilities:• Was in charge of administrative tasks such as check-ins, welcome on boards, boat briefings and payments• Planned and organised trip routes, entertaining and activities based on customer need analysis• Kept high emotional involvement and solved customers issues • Dive briefings, excursions leading and courses• Coordinated, supervised and monitored crew performances• Performed specialised maintenance on dive equipment and compressors• Managed contents and photos for the company website Show less

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  Capo Galera Srl

  Apr 2015 - Nov 2016

  Junior Operation Manager

  Actively planned and managed the daily activities in a 5* dive resort. Key responsibilities:• Was in charge of the front office providing high quality and friendly customer service• Planned daily activities and staff duties• Coached and up skilled staff by implementing the company values • Promoted retail and dive activities• Managed inventory and supply• Managed social media contents• Set up and took part in promotional diving fairs across Europe

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  ECU Worldwide

  Apr 2017 - Jun 2018

  Documentation

  Responsible for providing international consolidation services by providing high quality service to the customers, ensuring cost effectiveness and timely management of carriage. Key responsibilities: • Ensure the integrity of documentation such as bills of lading, certificates and customs documents • Responde to customers' needs including schedules, service information, tracing of shipments, identification of problems and resolutions

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  PHILIPP PLEIN

  Jul 2018 - Jul 2019

  Responsible for planning and coordinate the production workflow (collections and samples). Key responsibilities:• Planning and prioritising operations to ensure maximum performance and minimum delay• Cooperating with quality control, warehouse, sales and retail department • Tracking the progress of goods as they are being manufactured to ensure they remain on schedule• Responsible for reorders and special VIP clients requests• Plan and coordinate deliveries from suppliers to the required destination • Checking the status of inbound and fulfilment of the orders• Analyse sales and performances and submit reports Show less Responsible for managing the flow of goods (clothes, accessories, visual and promotional material, etc.) in the fashion industry. Main responsibilities:• Full management of export and re-import process• Manage verification of orders and ensure timely fulfilment• Communication with Custom Office & Logistic partners• Handling Export Documentation (Export Declarations, EUR1, Certificates of Origin, CITES, etc.)• Resolve order-related issues by liaising between client and internal/external groups (warehouse/logistics/repairs)• Reply on product and transaction related inquiries• Control and update all information linked to logistic export activities• Updating the operations and logistics ERP Show less

  • Logistics and Production Planner

    May 2019 - Jul 2019

  • Import/Export Specialist

    Jul 2018 - Apr 2019
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  Brands of Tomorrow SA

  Aug 2019 - Jun 2022

  Logistics and Operations Manager

  In charge of coordination among departments in a start-up with distribution license for Swiss and(or) European market of Skechers, Miriade, Nine West and others, following both operational and management aspects, with special focus on:• Samples management from factories to showrooms and product data• Purchase and sales orders• Import and inbound, allocations and outbound (DOS and wholesalers)• Deliveries and returns (B2B and online)• Management of special deliveries and fairs set-up• Marketplace set-up and management• Strategies to streamline the work process and improve the workflow • Customer service and credit check related issues when needed Show less

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  Duvetica International

  Jul 2022 - Sept 2023

  Logistics Manager

  Supervising deliveries, customs operations and managing the warehouses:• Receipt of raw materials and deliveries to the factories via temporary export• Planning and optimizing imports and triangulations of samples and finish product• Managing activities and workflow in the third-party warehouses (in&out) • Deliveries and returns to and from agencies, stores, wholesales and online customers• Monitoring the levels of stock and dealing with discrepancies• Making sure transport and logistics kpis are respected in standard of service, time and cost• Negotiating rates with suppliers• Identifying and making sure HS codes are correct for EU and US markets Show less

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  Vivienne Westwood

  Oct 2023 - now

  • Senior UK & Asia & E-commerce Logistics Manager

    Feb 2025 - now

  • UK3PL & Asia Logistics & E-commerce Logistics Supervisor

    Oct 2023 - Feb 2025