
Mindy Wheeler, Recruiter, PHR, AAS, BBA, MBA
Staff Manager

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About me
Talent Acquisition Specialist specializing in contract reconciliation. I am known for building and maintaining client relationships and my experience in HR, Admin, and TA process management.
Education

DeVry University
2023 - 2024Master of Business Administration - MBA HR Management 3.86
Lenoir Community College
2012 - 2014Associate's degree Medical Office Management/Administration
Purdue University Global
2019 - 2021Bachelor's degree Medical Office Management/Administration 3.87
Experience

Marabella Old World Pizza
Jan 2012 - Jan 2014Staff Manager• Sourced potential candidates for open positions through application submissions, indeed job fairs, indeed applicants, and internal transfers• Conducted phone and in-person interviews for open positions • Assisted new hires and current employees with onboarding and HR processes such as pre-hire paperwork, benefits selection, payroll, background checks, and drug screenings.• Scheduled and managed re-certification classes, payments, and application submissions for Serve Safe• Maintained and managed inventory • Managed and submitted payroll and payroll reports for staff and other management• Managed and maintained a professional staff at all times• Planned, managed, and scheduled event calendar and catering events.• Managed accounts payable and receivable for submission to District Manager• Supported team by performing tasks related to organization and strong communication• Ensured operation of equipment by completing preventive maintenance requirements, calling for repairs, maintaining equipment inventories, and evaluating new equipment and techniques• Managed and scheduled preparation for inspections and licensing• Submitted licensing renewal applications • Managed and implemented conflict resolution strategies Show less

Greene County Health Department
Jan 2013 - Mar 2017Human Resources Administrative/Onboarding Specialist• Sourced potential candidates for open positions through application submissions, indeed job fairs, indeed applicants, and internal transfers• Conducted phone and in-person interviews for open positions • Scheduled second interview with the health director.• Assisted new hires and current employees with onboarding and HR processes such as pre-hire paperwork, benefits selection, payroll, background checks, and drug screenings.• Scheduled and managed re-certification classes, payments, and application submissions for all departments• Maintained and completed state and federal loan, grant, and assistance program applications and annual statistic submissions. • Managed and submitted payroll reports for my department• Planned, managed, and overseen quarterly rabies clinics and events for the Animal Shelter• Managed and assisted with the planning of the annual BBQ for Paws fundraiser• Acted as the main contact for all submissions to the Board of Health and Animal Advisory Board • Secretary for the Board of Health and Animal Advisory Board meetings• Managed and created the Greene County Families First program for the county• Carried out administrative duties such as filing, typing, copying, binding, scanning, etc.• Completed operational requirements by scheduling and assigning administrative projects and expediting work results• Maintained and submitted requests for all death and birth certificates for the county• Made travel arrangements for senior staff such as booking flights, cars, and hotel or restaurant reservations• Assisted in staff development by providing information, educational opportunities, and experiential growth opportunities• Managed and implemented conflict resolution strategies • Ensured operation of equipment by completing preventive maintenance requirements, calling for repairs, maintaining equipment inventories, and evaluating new equipment and techniques Show less

Greendale Forest Nursing & Rehabilitation Center
Sept 2017 - Sept 2018Human Resources Administrative/Onboarding Specialist• Scheduled and constructed job fair events for all levels of employees including department managers.• Sourced potential candidates for open positions through application submissions, indeed job fairs, indeed applicants, and internal transfers• Conducted phone and in-person interviews for open positions.• Scheduled second interviews with Administrators.• Assisted new hires and current employees with onboarding and HR processes such as pre-hire paperwork, benefits selection, payroll, background checks, and drug screenings.• Managed payroll systems and submissions• Notarized all legal documents for staff, residents, and their family members.• Answered phone calls, scheduled meetings, and supported visitors.• Carried out administrative duties such as filing, typing, copying, binding, scanning, etc.• Completed operational requirements by scheduling and assigning administrative projects and expediting work results.• Made travel arrangements for senior staff such as booking flights, cars, and hotel or restaurant reservations.• Exhibited polite and professional communication via phone, e-mail, and mail.• Supported team by performing tasks related to organization and strong communication.• Assisted with the development of staff by providing information, educational opportunities, and experiential growth opportunities.• Ensures operation of equipment by completing preventive maintenance requirements, calling for repairs, maintaining equipment inventories, and evaluating new equipment and techniques• Managed and implemented conflict resolution strategies.• Planned and executed staff activities.• Provided families and residents with financial information.• Collected payments from residents and family members.• Scheduled and managed rehabilitation appointments for outpatient services• Deposit submission and completion and performing accounts payable and receivable processes.• Creation and submission of reimbursement for employees and management Show less

Sitel Group
Sept 2018 - Sept 2021SR. Lead Talent Acquisition Specialist/Onboarding• Manage a set of 12 recruiters• Trained and monitored new recruitment employees• Develops, facilitates, and implements all phases of the recruitment process in the United States and Canada.• Forecasting talent flow and upcoming business needs• Create processes and manage TA best practices.• Collaborates with department managers to identify and draft detailed and accurate job descriptions and hiring criteria.• Identifies and implements efficient and effective recruiting methods and strategies based on the available role, industry standards, and the needs of the organization.• Schedule and manage drug screening appointments, background checks, and onboarding processes.• Assisted with pre-hire paperwork such as I-9 forms and payroll selection submission.• Assists with job posting and advertisement processes.• Complete full cycle interview and hiring processes for exempt, entry-level, and mid-level positions.• Schedules interviews; oversees the preparation of interview questions and other hiring and selection materials.• Collaborates with the hiring manager and/or other human resource staff during the offer process, identifying and recommending salary ranges, incentives, start dates, and other pertinent details.• Ensures compliance with federal, state, and local employment laws and regulations, and company policies.• Managed and implemented conflict resolution strategies.• Member of the Risk and Resolution Management Team• Train and monitor new employees assigned to my team/• Attends and participates in job fairs and indeed recruiting sessions.• Schedule and manage the second interview process with Operations Management• Schedule and attend weekly staff meetings. Show less

Cummins Inc.
Sept 2021 - Mar 2024SR. Lead RPO Recruiter• Collaborates with hiring managers to identify and draft detailed and accurate job descriptions and hiring criteria.• Train and monitor new employees.• Complete Grass Roots • Develop and monitor best practice processes.• Manage and maintain weekly, quarterly, and annual reports.• Proactively seek industry statistics • Mentor and motivate current and new staff.• Schedule and manage on-site and off-site recruitment events.• Own and manage onboarding processes including medical screens and background checks.• Document and manage investigation reports relevant to HR and process complaints.• Works closely with internal, external, and temporary employees to educate and assist them with current processes.• Present escalations to client and work together proactively to determine quick and efficient solutions• Monitors and manages a large team of recruiters for multiple site locations.• Utilized Power BI, seek out, Social Media Platforms, Indeed, LinkedIn, and Smash fly X to ensure positive candidate flow.• Complete forecasting reports for candidate flow, requisition load, and upcoming changes • Attending client and company meetings to discuss hiring progress, new employee performance, and statistical information.• Plan, schedule, and implement 1:1 meetings, annual reviews, team meetings, and client meetings• Communicate effectively with management to ensure that applicants are processed properly.• Assists with job posting and advertising processes.• Ensures compliance with federal, state, and local employment laws and regulations, and company policies. Show less

The Cheesecake Factory
Mar 2024 - nowRecruiting
Licenses & Certifications

Project Management
Oxford Home Study Centre (HSC)May 2022
Human Resource Management
Brentwood Open Learning CollegeMay 2022
Medical Coding, Billing & Insurance
Lenoir Community CollegeDec 2014
Office Administration & Word Processing
Lenoir Community CollegeDec 2014
Quality Management
AlisonJun 2022
Project Management Essentials
Management & Strategy InstituteOct 2021
Ordainment
Universal Life ChurchAug 2020
Lean Six Sigma White Belt Certification
Management & Strategy InstituteOct 2021
National Certified Phlebotomy Technician
American Society Of PhlebotomyAug 2013
Notary Public
Pitt Community CollegeMay 2018
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