
Willian Koh
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About me
Workplace Solutions Manager at iFood | Strategy | Performance & Digital Transformation | Master in Business Management (Deusto Business School)
Education

CPEFER - Railway Studies and Researching Center
2013 - 2013Postgraduate Railway Engineering
University of Deusto
2019 - 2020Master of Business Management (Full time 2.250h) - Spain Business Administration and Management, General Master• Top 5 Business and Economics best universities in Spain (Times Higher Education World University Ranking, 2019).• Full time Master (90 ECTS) focused on the current challenges of business administration based on a global view of the company and a strong execution of innovation.• Solid management learning in Economics, Human Resources Management, Marketing, Strategy, Innovation and Digitalization.• International and multicultural relationship between diversity of students.

Escola Politécnica da USP
2013 - 2015Postgraduate Occupational Safety and Health Engineering
Universidade Estadual Paulista 'Júlio de Mesquita Filho'
2007 - 2012Graduate Environmental Engineering
Experience

Prefeitura Municipal de Osasco
Jan 2009 - Feb 2009Intern
Prefeitura da Estância Turística de Ibiúna
Jul 2010 - Jul 2011Intern
CETESB - Companhia Ambiental do Estado de São Paulo
Aug 2011 - Mar 2012InternEnvironmental Agency of São Paulo StateIPSR - Setor de Avaliação de Sistemas de Tratamento de Resíduos Sólidos.(Waste Management Systems License Sector)• Technical reports participation and information to waste projects companies. Support to review and assess the feasibility of the deployment or expansion of landfills by the data of EIA/RIMA or RAP (Environmental Impact Assessment and Report). General activities related to environmental licenses in São Paulo State.

Rumo
Jan 2013 - Oct 2015• Responsible for Health, Safety and Environment of two states and an area with more than 1000 employees. Leader of a remote team composed by 7 safety technicians and 1 environment technician.• Management of the Safety Program supporting all operation units to achieve the prevention goals.• Risk assessments in several railway units, as wagons and locomotives workshops, railway maintenance working sites, and rail terminals.• Occupational accident investigations support.• Safety and environment training plan development and conduction.• Environmental permit compliance and normative regulatory assessment.• Environmental and Labor Agency relations and inspections support, providing all document needed.• Dangerous products (fuel and chemicals) permits, storage, transportation and spill response management.• Hazardous waste and waste water management.• Corporative procedures review and implementation. • Fire Protection System assessment and permit renewal.• Implementation and update of the emergency plan.• Coordination of environmental emergency actions on railway accidents (involving dangerous goods spills and commodities).Achievements: • Success in the implementation of the Safety Management Program during the beginning of operations of the largest intermodal terminal in Brazil, reducing the number of accidents. • Mutual Assistance Plan (PAM) leadership to ensure collaboration in emergency situations between the group of companies of the rail terminal complex.• Conduction of confine spaces risk control project. Show less • Railway Engineering Post-Grad to improve the trainee’s knowledge during 3 months in the ALL corporative university. Visits to different sites for a deeply railway operations learning. Training program focused to prepare the group for leadership positions.• Environmental License and Occupational Safety job rotation as part of the trainee program. Environment authorities’ relationship, report assessments, licenses achievements in two major projects. Social and environment compliance and legal requirements in general. Coordinators routine approach in each state to learn the roles and responsibilities of safety leadership and to identify improvement opportunities. Immersion in the Safety Management Program, leadership trainings, field inspections, safety and environment assessments, safety meetings participation for leadership.Achievements: • Developed good results as Safety and Environment partner during one year, and promoted as coordinator after the trainee program. Show less
Safety and Environment Leader
Jan 2014 - Oct 2015Engineering Trainee
Jan 2013 - Dec 2013

DHL Supply Chain
Nov 2015 - May 2018Health Safety & Environment Supervisor• Responsible for the Health, Safety and Environment at 13 Distribution Centers directed to different customers of diverse business sectors (Automotive, Energy, Consumer, Life Science and Health Care, Technology). Leader of 12 safety technicians located in different cities.• Legal requirement management and HSE management system control.• HSE tools and KPIs monitoring (Incident rate, Risk report, Behavior Based Safety.• Ergonomic program; Prevention Rate; Safety Walk, Trainings).• Support of customers in global audits (multi-sector standards knowledge) and conduction of internal audits in different sites.• Compliance of Fire Protection standards and laws.• Participation as HSE responsible in different startup projects for new key customers (including the budget planning, risk assessment, definition of needs of human and material resources, PPEs, development of specific work instructions, safety signs, and training plan). • Focal point to define and monitor the corporative activities in Brazil, for instance, HSE Assessment (schedule, checklist review, score control).• Internal HSE communication to DHL Brazil (Safety instructions, accident alerts, new corporative tools, etc.). • Conduction of incident investigation training for managers and directors.• Conduction of results and strategy presentation every quarter to HSE Brazil team (Town Hall). Achievements:• Latam Awards 2016, leading the project “Safety Moment”. • Safety behavior changes by corporative communication intensification with digital resources and the corporate social media tool.• Corporate Safety committee nominee to align priorities with directors from each sector.• Improvement of the results of Employee Opinion Survey for HSE team Brazil, planning, performing and monitoring the team needs and motivation. Show less

Brady Corporation
Jun 2018 - Aug 2019EHS LeaderDescription• Responsible for the management of Environment, Health and Safety in Brazil.• Management of EHS Global Policy Manual by regular audits.• Development of EHS strategy plan and KPIs according to the company's priorities.• Conduction of EHS leadership meetings reporting all corporate results.• Regular safety inspections routine including manufacturing, warehouse and administrative places.• Planning of corporate EHS budget and control of EHS cost center.• Physical, chemical, biological and ergonomic report evaluations and action measure follow-up.• Control and update of all legal requirements related to Safety, Health, Fire protection, and Environment. • Development and review of EHS procedures of Brady Brazil.• Implementation of the training plan and EHS events.• Meet all EHS requirements and audits for current and new customers (automotive, technology, manufacturing).• Risk Assessment of machinery.• Chemical products management, including permits, storage requirements, GHS identification standards, MSDS update, specific trainings conduction and shipping of hazardous materials. • Subcontractor risk management.• Update and execution of emergency plan.Achievements:• Improvement of Safety Culture by increasing the communication process and leadership engagement.• Implementation of EHS management system tools (behavioral program, recognizing program, leadership meetings, EHS dialogue routine, risk identification, and continuous feedback), which had a positive result on decreasing the number of accidents.• Decreasing of EHS costs by changing the waste management flow.• Success as EHS responsible for a strategy project of technology improvement, assessing risks of a new equipment purchase and its FAT (Factory Acceptance Test). Show less

Marie Brizard Wine & Spirits Group
Jun 2020 - Dec 2020Logistics Operations & Projects (temporary)• Deep logistics operations analysis and business strategic project.• Digital innovation and automatization of tasks to improve efficiency.• Data analysis of transportation issues to support strategic decisions.• Inbound and outbound plannings according to production and customer needs.• Stock and customer orders management to keep efficiency of warehouse capacity.• KPIs review to support the department development.• Research of necessary resources and possible benefits to support investment decisions. Show less

IFood
Dec 2020 - now• Facilities & EHS Leadership: Led the management of all office spaces, overseeing a team of 12 employees and over 80 external contractors, driving strategic initiatives that delivered significant business value.• Multidisciplinary Management: Successfully navigated challenges related to facilities, employee experience, project execution, renovations, real estate, internal events, work models, mobility, coworking, workplace safety, and environment.• Strategic Space Utilization: Developed strategies for space usage that maximized employer branding, sustainability, and financial efficiency, managing budget constraints effectively.• Results and Performance Management: Aligned strategic OKRs with tactical team OKRs, ensuring clear performance metrics and accountability across the organization.• Dashboard Creation: Designed and implemented dashboards for monitoring office usability, corporate travel, coworking utilization, budget management, and resource consumption (water, energy, food, beverages).Key Achievements: • Headquarters Renovation: Led the renovation of the reception and boulevard areas at iFood Headquarters, enhancing the overall visitor experience.• Work Model Strategy Contribution: Played a crucial role in adapting spaces to support the business unit's goal.• Visitor Center Realization: Successfully executed the Visitor Center project, creating an interactive space that showcases the iFood ecosystem's story and purpose while prioritizing user experience and engagement. Leveraging a product mindset, I iteratively adapted technologies based on user feedback, ensuring the design evolved to delight and captivate visitors. This project required close collaboration with the CEO and various stakeholders to align on vision and objectives. Show less • Support on organization and conduction of iFood’s Strategic Planning process.• Responsible for the review of the Management Model and plan of implementation on different Business Units.• Support in the methodology and process of defining corporative Strategic Goals and KPIs.• Deployment of strategic goals for all levels of the company.• Organization of monthly results meetings at the corporate level.• Performance management with the control and update of corporative KPIs.• Support with the strategic and tactical connection in specific areas.• Implementation of OKRs.• Responsible for the Bonus payout process.• Execution of Model Management training for leadership.• Responsible for performance management in the functional areas of People, iFood Colombia, and Finance.• Contributed to the post-M&A strategy and integration of iFood and Domicilios in Colombia Show less
Workplace Solutions Manager
May 2024 - nowEHS & Facilities Senior Leader
Apr 2023 - Jun 2024Strategic Planning & Performance Senior Leader
Oct 2021 - Apr 2023Strategic Planning & Performance Specialist
Dec 2020 - Oct 2021
Licenses & Certifications
- View certificate

CPOC - OKR Consultant
OKR MatrixJul 2021 - View certificate

Learning Data Analytics
LinkedInNov 2020 - View certificate

Technical Product Management
LinkedInOct 2024
Languages
- poPortuguês
- inInglês
- esEspanhol
- itItaliano
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