James Cottington PCQI CBCI

Experience

• 

  Balfour Beatty Workplace

  Feb 2011 - Sept 2012

  Workplace Support Co-Ordinator
• 

  Interserve

  Sept 2012 - Sept 2020

  - Overseeing the planning, execution and finalisation of projects according to strict deadlines and delivered in budget.- Identification of potential risks, and develop mitigation strategies to address them, ensuring the continuity of project delivery. - Monitor and manage project budgets, ensuring financial accountability and reporting on project financial reporting.- Ensure all projects meet the highest quality standards, adhering to regulatory requirements and industry best practices. Show less - Demonstrated a proven track record in managing a multi-disciplined team including recruitment, disciplinaries, grievances, appraisals and performance management. - Ensured controls were in place, including audits, to monitor the management and delivery of the services provided. - Demonstrated an ability to manage operational finance (i.e. management of WIP, debt and billing activities).- Ensured compliance to technical statutory, mandatory and routine maintenance, utilising the on site team and sun-contractors. Show less -Being responsible for the co-ordination of FM services across BBC MediaCity during any incident affecting the customer’s business activities, ensuring that our customers have the most robust working environment for carrying out their daily working activities. -To act as a single point of contact between FM, external agencies and the Duty Operations Manager (DOM)-Deploying FM staff and resources during emergency situations, with the prime objective of safeguarding staff, the public, the premises and broadcast output. With the authority to call in additional staff and resource if required, ensuring that the proper procedures are implemented and being the point of reference for all external organisations that may be involved.-The initial management contact for all security matters for internal departments and external organisations, and for operational aspects of security within appropriate building groups.-Owning the development of FM related processes, procedures and contingency plans for extraordinary and emergency situations, developing procedures, overseeing their introduction and organising appropriate training exercises.-Maintain strong relationships with the DOM and departmental owners for incident and contingency management-To be involved and support strategic planning and day-to-day operations, particularly in relation to buildings and premises. -Instituting appropriate follow up investigations into reported accidents, logging reports and continuously monitoring and analysing current procedures and instructions-Manage planned evacuation drills for building occupants (Fire, ISA & UXB drills)-Ownership of FM BCP and FM related IHM. Developing related procedures, overseeing their introduction and organising appropriate training exercises. Show less

  • Workplace Operations Manager (BBC North)

    Sept 2018 - Sept 2020

  • Project Manager

    May 2018 - Sept 2018

  • Senior Regional Facilities Manager (BBC)

    Nov 2014 - May 2018

  • BBC Duty Facilities Manager

    Sept 2012 - Nov 2014
• 

  Mitie

  Sept 2020 - Dec 2024

  Quality Assurance Manager

  Responsible for overseeing the development and implementation of risk management strategies and quality assurance programs to ensure the organization operates within regulatory frameworks, maintains high standards of quality, and effectively manages risks that could impact business objectives. Responsible for collaborating with various departments to identify, assess, mitigate, and monitor risks, as well as to establish and maintain the contract quality management systems.Key areas of responsibility include Risk Management, Quality Assurance, Compliance and Regulatory Oversight, Reporting and Communication and Team Leadership and Development. Show less

• 

  JLL

  Dec 2024 - now

  EMEA Risk and Compliance Manager